Jan 19,2013
By: 'JG'
Jan 19,2013
3 people found
this helpful
Very helpful during the viewing process - even found and recommended the property that we ended up purchasing. However as soon as we bought the property and dealt with the after sales team (of one person) we were really disappointed with the (lack of) service. When trying to arrange the final points of sale - moving in dates/key exchange etc we left several messages asking for information and our calls were never returned. Therefore moving day was a complete disaster as the selllers were still in the house long after we expected them to be because Ward had not coordinated the move nor contacted either party. I would not use again.
What agent could do to change your mind?
Returned our phone calls and spoken to us.
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Was this helpful? Yes
By: jason
Feb 15, 2013
I am sorry to hear these comments. As Group Partner responsible for this area I would ask you to contact me at: jason.bunning@wardandpartners.co.uk with contact details in order for me to investigate this matter in detail. Many thanks.

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Ward & Partners

60 Queen Street Ramsgate
CT11 9EE

01843 580314

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