Dale and Collins
Stoke On Trent, Stoke on Trent, ST4
4.1/5, 14 reviews
79% recommended
100% sales valuation accuracy
100% sales fee satisfaction
75% lettings valuation accuracy
67% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“I recently marketed my property with Dale and......”

Share on :
May 16,2021
Minithumbdown
By: 'Gordan'
May 16,2021
0 people found
this helpful
I recently marketed my property with Dale and Collins however due to circumstances outside of their control the property didn’t sell. However for 5 weeks now I have been trying to get them to remove the ‘for sale’ sign. I have spoken to them several times where they have reassured me that the sign will be collected within the next day or two. Obviously this hasn’t happened and with recent weather the sign has blown over and is now on the floor. I have made them fully aware of this. The last time I called them they had no record that the sign was still awaiting collection.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Dale and Collins
Unit 14 Trentham Technology Park
Stoke on Trent
Staffordshire
ST4 8LJ
01782 598 777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £97,250 £275,000
Lettings 75% 67% £500 £595
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 2 0 6 1 1 0 0 2
Areas covered
  • ST4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Do not rent from them...”

Share on :
Mar 31,2022
Minithumbdown
By: 'Roz Powell'
Mar 31,2022
1 people found
this helpful
Based on my experience of Dale & Collins, they certainly care more about pleasing the landlord than they do about caring for the individuals renting a property. A person can spend twice the amount a property is worth in rent over the years, yet this letting ...
read full review
Was this helpful? Yes

“I recently marketed my property with Dale and......”

Share on :
May 16,2021
Minithumbdown
By: 'Gordan'
May 16,2021
0 people found
this helpful
I recently marketed my property with Dale and Collins however due to circumstances outside of their control the property didn’t sell. However for 5 weeks now I have been trying to get them to remove the ‘for sale’ sign. I have spoken to them several ...
read full review
Was this helpful? Yes

“The service I received when arranging a renta......”

Share on :
Jan 22,2020
Minithumbup
Tracy
By: 'Catherine'
Jan 22,2020
0 people found
this helpful
The service I received when arranging a rental property was certainly the best I have ever had, whether renting or buying over the years. All of the staff were friendly, keen to help and completely professional I could not have asked for better treatment. Special ...
read full review
Was this helpful? Yes

“house sale...”

Share on :
Apr 13,2018
Minithumbup
By: 'sarah'
Apr 13,2018
0 people found
this helpful
cant fault all of the staff that helped me to sell my property really helpful and friendly i would highly recomend this estate agent to anyone who wants to sell their property....
read full review
Comment on agent fees
excellent
Was this helpful? Yes

“We have used Dale & Collins as our letting agent for ......”

Share on :
Mar 02,2018
Minithumbup
Tracy
By: 'O'Neill'
Mar 02,2018
0 people found
this helpful
We have used Dale & Collins as our letting agent for the past three years and during that time we have been impressed with the service offered by all the staff in the Lettings Department. Jackie really does a brilliant job and any problems are dealt ...
read full review
Comment on agent fees
Very Fair
Was this helpful? Yes
By: Jackie Lee
Mar 05, 2018
View all comments (1)
Thank you for your comments - that's lovely to read. We really do have a great team around us, helping to resolve any issues that might crop up. We're really proud of our excellent staff and supporting contractors. ...

“Sharon assisted me with the purchase of 2 Holly Place. She ......”

Share on :
Feb 16,2018
Minithumbup
By: 'Manwar'
Feb 16,2018
0 people found
this helpful
Sharon assisted me with the purchase of 2 Holly Place. She provided a very friendly and helpful service along with her colleague Kirsty. Very professional and courteous and would highly recommend them both. Wonderful telephone manner and extremely patient. Dave was also very helpful and gave ...
read full review
Comment on agent fees
Not applicable
Was this helpful? Yes

“Fantastic support from all members of staff in particular Clare ......”

Share on :
Aug 19,2017
Minithumbup
By: 'Ian'
Aug 19,2017
2 people found
this helpful
Fantastic support from all members of staff in particular Clare and Tracy. A stressfull move made easy. Thank you all so much....
read full review
Was this helpful? Yes

“Can't fault the staff. All the office staff were very ......”

Share on :
Aug 16,2017
Minithumbup
Tracy
By: 'Bruce'
Aug 16,2017
1 people found
this helpful
Can't fault the staff. All the office staff were very keen to help in any way from providing the right tennant and understanding the contract to managing the documentation and rent collection. It was a very easy process to be involved with as a landord ...
read full review
Comment on agent fees
Very competitive
Was this helpful? Yes

“Can't fault this estate agent. I have dealt with them ......”

Share on :
Jun 27,2017
Minithumbup
By: 'AN'
Jun 27,2017
1 people found
this helpful
Can't fault this estate agent. I have dealt with them quite a few times and their friendly but professional team has alway kept me fully up to date through the whole process. As we all know selling and buying a property isn't the easiest of ...
read full review
Was this helpful? Yes

“I rented a property from Dale & Collins from 2014-2017, my ......”

Share on :
Jun 01,2017
Minithumbup
Tracy
By: 'Shani'
Jun 01,2017
1 people found
this helpful
I rented a property from Dale & Collins from 2014-2017, my first home on my own! The ladies in the office were a massive help and support. I didnt have a clue where to start and the fact i had poor credit didnt help my situation ...
read full review
Comment on agent fees
fair
Was this helpful? Yes

“We have used Dale and Collins 3 times now, The team ......”

Share on :
Apr 05,2017
Minithumbup
By: 'Mr'
Apr 05,2017
1 people found
this helpful
We have used Dale and Collins 3 times now, The team there are absolutely fantastic. We would recommend them to anyone thinking of selling their home....
read full review
Comment on agent fees
The fees were brilliant.
Was this helpful? Yes

“Trust this estate agency!The recent sale of our property ......”

Share on :
Dec 14,2016
Minithumbup
By: 'Michael'
Dec 14,2016
3 people found
this helpful
Trust this estate agency! The recent sale of our property was handled by Dale and Collins of Longton with extreme professionalism and with the knowledge that moving is usually stressful to both the vendors and purchasers We can state without doubt that, as much as ...
read full review
Comment on agent fees
Fees are competetive and only paid upon completion.
Was this helpful? Yes

“I had a completely different experience than the gentleman above. ......”

Share on :
Oct 24,2016
Minithumbup
By: 'Tim'
Oct 24,2016
2 people found
this helpful
I had a completely different experience than the gentleman above. Staff were professional, helpful and got an offer on my house within a week.... Invaluable help during the negotiating with solicitors and the other staff were efficient and all really experienced. Just a note that ...
read full review
Comment on agent fees
Excellent value for money.
Was this helpful? Yes

“Dale & Collins' office in Longton. A complete shambles of a ......”

Share on :
Aug 27,2014
Minithumbdown
By: 'Patrick'
Aug 27,2014
8 people found
this helpful
Dale & Collins' office in Longton. A complete shambles of a business! My partner and I, both professionals on a very respectable income. decided we needed a new place to rent. We googled local estate agents and we decided to go into the office in Longton, ...
read full review
Was this helpful? Yes
By: Craig Sigley
Oct 17, 2018
View all comments (1)
I think the snobby comments and general tone of this review weaken the value of the feedback. I have only ever received the highest standard of service from this firm and have successfully recommended others to use them. They balance professionalism with friendliness perfectly. Have no fear in using Dale and Collins - they are outstanding. ...
Staff picture Clare
Staff picture Tim
Staff picture Jackie
Staff picture Charlotte
Staff picture Kimberley
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:05 PM 23/03/2022 by Kimberley Leake

Awards won by Dale and Collins, Stoke on Trent ST4 8LJ



Find the Best Agent to
Sell or Rent Your Home