Right from the start, HomeZone were very organised in renting this flat to us. Inventories were very thorough and transparent which meant there were no surprises when we ended the tenancy and came to collecting our deposit. The contract was a bit wordy, but it meant we were clear about our responsibilities and rights from the outset. Jane and Esther were both very friendly.
The only issue we came up against was the reluctance of the landlady to carry out repairs, however HomeZone worked hard to badger her on these matters on our behalf. In most cases, this led to resolution of the issues.
Overall, we were very happy and would certainly use/recommend HomeZone again as our agent.