Whether Connie Deans was a good agent or not is beside the point (she was very good at times, dismissive and unfriendly at others) - do not, i repeat DO NOT, WHATEVER YOU DO..... DO NOT RENT FROM LUDLOW THOMPSON. various staff members were dishonest about fees and from the day we moved in they have been way past unprofessional, they have been downright disgusting. no matter who you try and speak to (and this is not easy in itself), they refuse to return calls. after numerous follow up calls, when you do finally manage to speak to someone, it is always "you need to speak to someone else for that" and surprise, surprise, its never that person\'s responsibility either. every complaint we have managed to get through to them, the response is always "sorry, it wasn\'t my fault because.......".
do yourself a favour, there are so many agencies out there to choose from, just use someone else. Ludlow Thompson are one of the most unprofessional and utterly useless companies we have ever had to deal with (and we\'ve lived on four continents). FOR YOUR OWN HEALTH DO NOT RENT FROM LUDLOW THOMPSON.
What agent could do to change your mind?
they have had plenty of chances to redeem themselves in our eyes but have failed miserably at every opportunity and continue to do so.