Jan 18,2013
Minithumbdown
By:
Jan 18,2013
4 people found
this helpful
Whether Connie Deans was a good agent or not is beside the point (she was very good at times, dismissive and unfriendly at others) - do not, i repeat DO NOT, WHATEVER YOU DO..... DO NOT RENT FROM LUDLOW THOMPSON. various staff members were dishonest about fees and from the day we moved in they have been way past unprofessional, they have been downright disgusting. no matter who you try and speak to (and this is not easy in itself), they refuse to return calls. after numerous follow up calls, when you do finally manage to speak to someone, it is always "you need to speak to someone else for that" and surprise, surprise, its never that person\'s responsibility either. every complaint we have managed to get through to them, the response is always "sorry, it wasn\'t my fault because.......".
do yourself a favour, there are so many agencies out there to choose from, just use someone else. Ludlow Thompson are one of the most unprofessional and utterly useless companies we have ever had to deal with (and we\'ve lived on four continents). FOR YOUR OWN HEALTH DO NOT RENT FROM LUDLOW THOMPSON.
What agent could do to change your mind?
they have had plenty of chances to redeem themselves in our eyes but have failed miserably at every opportunity and continue to do so.
Was this helpful? Yes
By: Ludlowthompson.com
Jan 22, 2013
Thank you for taking the time to leave the above feedback.

It is very disappointing to hear that you are unhappy with the service provided. We would really like to investigate the issues which you have raised further. Please could we ask you to contact
http://tinyurl.com/6vuyf8t.

We look forward to hearing from you.

Kind regards
Ludlowthompson.com

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ludlowthompson

43-45 Wimbledon Hill Road Wimbledon, London
Greater London
SW19 7NA

020 8405 5432, 020 8405 5454

Opening hours