Marks & Mann Agents
Ipswich, IP3
4.8/5, 52 reviews
96% recommended
94% sales valuation accuracy
96% sales fee satisfaction



Property Features


“Really impressed with their service. Made our......”

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May 10,2021
Minithumbup
By: 'Annalise'
May 10,2021
0 people found
this helpful
Really impressed with their service. Made our move easier with their approach. Would use again in the future! Thanks again
Was this helpful? Yes
By: Shane Marks
May 12, 2021
Hi Annalise, Thank you very much for taking the time to leave us a 5 star review. I'm delighted to hear that you are happy with the service you received. Best Wishes to you and James in your new home. Shane and all the team.

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Opening Hours
Address

Marks & Mann Agents
99-101 Penshurst Road
Ipswich
Suffolk
IP3 8QB
01473 396296

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 96% £119,995 £2,130,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 34 1 16 0 0 1
Areas covered
  • IP1
  • IP2
  • IP3
  • IP4
  • IP5
  • IP6
  • IP7
  • IP8
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Marks & Mann Estate Agents were very Professi......”

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Aug 18,2021
Minithumbup
By: 'Mr Handford'
Aug 18,2021
0 people found
this helpful
Marks & Mann Estate Agents were very Professional from start to Finish. There fees were very reasnable and kept in contact with us when there was a update. Jake and all his staff were very approachable at any time....
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“All the staff I dealt with at this office wer......”

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May 12,2021
Minithumbup
By: 'Steve Dosher'
May 12,2021
0 people found
this helpful
All the staff I dealt with at this office were very courteous and efficient. I was fortunate enough to sell my property within a couple of working days but whenever I phoned the staff were either always always available or contacted me very promptly. I ...
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By: Shane Marks
May 12, 2021
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Hi Steve, Thank you very much for taking the time to leave us a 5 star review. I'm delighted to hear that you are happy with the service you received. Best Wishes Shane and all the team. ...

“Fantastic Service...”

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May 11,2021
Minithumbup
By: 'Liam L King'
May 11,2021
0 people found
this helpful
I couldn't recommend Marks and Mann more highly. They gave me an level of service that I have not experienced with any other estate agents. From the initial valuation, to the viewings to the after sale service, all their staff were polite, efficient and a ...
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By: Shane Marks
May 12, 2021
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Hi Liam, Thank you very much for taking the time to leave us a 5 star review. I'm delighted to hear that you are happy with the service you received. Best Wishes Shane and all the team. ...

“Really impressed with their service. Made our......”

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May 10,2021
Minithumbup
By: 'Annalise'
May 10,2021
0 people found
this helpful
Really impressed with their service. Made our move easier with their approach. Would use again in the future! Thanks again...
read full review
Was this helpful? Yes
By: Shane Marks
May 12, 2021
View all comments (1)
Hi Annalise, Thank you very much for taking the time to leave us a 5 star review. I'm delighted to hear that you are happy with the service you received. Best Wishes to you and James in your new home. Shane and all the team. ...

“Very good estate agents to deal with. They do......”

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May 10,2021
Minithumbup
By: 'Evija Baranovska'
May 10,2021
0 people found
this helpful
Very good estate agents to deal with. They do work for customer and seller so all parties can achieve best possible outcome. Recommend them to others to use them....
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“Marks & Mann have been excellent throughout s......”

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Jan 30,2021
Minithumbup
By: 'Anna'
Jan 30,2021
0 people found
this helpful
Marks & Mann have been excellent throughout selling our house. We have dealt with Jake, Lauren and Emily mainly at the Ipswich branch and they have all been extremely supportive, informative and responsive. Selling our house and moving has been an extremely long process and they ...
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By: Shane Marks
Feb 01, 2021
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Hi Anna, Thank you very much for taking the time to leave us a 5 star review. I'm delighted to hear that you are happy wth the service you received. Best Wishes Shane and all the team. ...

“Marks & Mann are really good estate agents th......”

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Sep 03,2020
Minithumbup
By: 'Sue'
Sep 03,2020
1 people found
this helpful
Marks & Mann are really good estate agents they kept me informed throughout my house sale thanx to Joe Parker and Emily fantastic people...
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By: Shane Marks
Sep 04, 2020
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Hi Sue, Thank you very much for taking the time to leave us a 5 star review. I'm delighted to hear that you are happy wth the service you received. Best Wishes Shane and all the team. ...

“Thanks to jake and his team, not the most str......”

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Aug 05,2020
Minithumbup
By: 'Michelle'
Aug 05,2020
1 people found
this helpful
Thanks to jake and his team, not the most straight forward of sales to complete but both jake and Emily have pushed 3rd parties to get it over the line. Always. Kept updated. Would highly recommend...
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By: Shane Marks
Aug 06, 2020
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Hi Michelle, Thank you very much for leaving us a 5 star review. I'm delighted to hear that you are happy wth the service you received . Best Wishes Shane and all the team. ...

“Highly Professional...”

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Feb 14,2020
Minithumbup
By: 'Adam'
Feb 14,2020
2 people found
this helpful
We chose 3 random estate agents to value our house and Marks & Mann were the most professional by far. They kept us up-to-date with proceedings throughout both when we bought with them and when we sold through them. Highly recommended....
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By: Shane Marks
Feb 14, 2020
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Hi Adam, Thank you for leaving us such a great review. I'm delighted to hear that you are happy wth the service you received. I would like to wish you and Lauren all the best in your new home. Best wishes, Shane and the team ...

“Thank you marks& Mann...”

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Feb 14,2020
Minithumbup
By: 'Serina'
Feb 14,2020
2 people found
this helpful
Buying a new property can be very stressful but with the help of Marks & Mann it was smooth and stress free. They acted on behalf of the vendors, they liaised with my estate agents and solicitors, Emily Catchpole the negotiator was so helpful she got ...
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By: Shane Marks
Feb 14, 2020
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Hi Serina, Thank you for leaving us such a lovely review. I'm delighted to hear that you are happy wth the service you received. I would like to wish you all the best in your new home. Best wishes, Shane and the team. ...

“The sale of our house was not straight forwar......”

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Jan 05,2020
Minithumbup
By: 'Tarina'
Jan 05,2020
1 people found
this helpful
The sale of our house was not straight forward but Marks and Mann made the process run smoothly. Emily catchpole was extremely helpful and kept us updated regularly on the progress of the sale, dealing with the buyers efficiently. Would definitely recommend them....
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By: Shane Marks
Jan 05, 2020
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Hi Tarina, Thank you very much for taking the time to leave us a great review. I’m delighted to hear that you are happy with the service you received. I will be sure to pass this review on to the Ipswich team. I hope both you and John are enjoying your new home. Best Wishes, Shane and the team. ...

“Amazing work!! Well done!...”

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Jan 03,2020
Minithumbup
By: 'Likita'
Jan 03,2020
1 people found
this helpful
Jake Rudge & Emily were amazing! Never met them, but nothing was too small for them to attend to! They kept me updated, and I really felt I had them on my side, as it was quite a rocky ride! If I had to do it ...
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By: Shane Marks
Jan 03, 2020
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Hi Likita, Thank you very much for taking the time to leave us a great review. I’m delighted to hear that you are happy with the service you received and I am so pleased your love your new home. I will be sure to pass this review on to the Ipswich team. Best Wishes, Shane and the team. ...

“Good experiance with Marks and Mann. Pleasa......”

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Jan 03,2020
Minithumbup
By: 'Philip'
Jan 03,2020
1 people found
this helpful
Good experiance with Marks and Mann. Pleasant and friendly staff to talk to. Wished we had taken agents on from the 1st - as valuation was realistic in a falling market. Would recommend them....
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By: Shane Marks
Jan 03, 2020
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Hi Philip, Thank you very much for taking the time to leave us a great review. I’m delighted to hear that you are happy with the service you received. I will be sure to pass this review on to the Ipswich team. Best Wishes, Shane and the team. ...

“Bungalow sale...”

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Dec 28,2019
Minithumbup
By: 'Trevor'
Dec 28,2019
1 people found
this helpful
A very efficient and friendly service provided by all at Marks and Mann. Special thanks to Emily for keeping me informed at all times on the progress of the sale. Would have no hesitation in recommending to others...
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By: Shane Marks
Dec 29, 2019
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Hi Trevor, Thank you very much for taking the time to leave us a great review. I’m delighted to hear that you are happy with the service you received. I will be sure to pass this review on to all the team in Ipswich. Best Wishes, Shane and the team. ...

“Wonderful agent...”

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Dec 16,2019
Minithumbup
By: 'Danielle'
Dec 16,2019
2 people found
this helpful
Couldn’t recommend this agent enough. We dealt with Emily the whole time, she emailed every week with updates from other vendors and solicitors. She was very professional and answered absolutely any questions I had regarding the sale. If you want peace of mind, swiftness, ...
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By: Shane Marks
Dec 16, 2019
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Hi Danielle, Thank you for leaving us such a great review. I'm delighted to hear that you are happy wth the service you received. I would like to wish you all the best in your first home. Best wishes, Shane and the team. ...

“Mark and jake and team are brilliant always t......”

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Nov 20,2019
Minithumbup
By: 'Steven'
Nov 20,2019
0 people found
this helpful
Mark and jake and team are brilliant always there to advise and help and guide you through the process highly recommend them and a big thank you to Julia at the Martlesham branch ....
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By: Shane Marks
Nov 20, 2019
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Thank you so much for the great review Mr Burgess. We are so pleased your happy with the service you received. Best wishes Shane and all the team at Marks & Mann team. ...

“After many months trying to sell my property ......”

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Oct 20,2019
Minithumbup
By: 'Pete'
Oct 20,2019
1 people found
this helpful
After many months trying to sell my property without success, I decided to engage Marks and Mann. Within a couple of weeks I had an offer, which I accepted. Any move is stressful but Marks and Mann were incredibly helpful and ensured the whole process ...
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By: Shane Marks
Oct 21, 2019
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Thank you very much for taking the time to leave us a great review Mr Keeble. I’m delighted to hear that you are happy with the service you received. I will be sure to pass this review on to all the team in Ipswich. Best Wishes, Shane and the team. ...

“Very impressed with their service from start to finish...”

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Aug 28,2019
Minithumbup
By: 'David'
Aug 28,2019
1 people found
this helpful
Having recently completed the sale of our property through Marks and Mann, we were very impressed with their service from start to finish, Such a helpful and friendly team. Once sold Emily in sales progression was fantastic in keeping us up to date throughout. Would ...
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By: Shane Marks
Aug 28, 2019
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Thank you for taking the time to leave us a great review David. I am so pleased you are happy with the service you received. All the best Shane & all the team at Marks & Mann. ...

“House Purchase...”

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Aug 28,2019
Minithumbup
By: 'Kieran'
Aug 28,2019
1 people found
this helpful
A big thank you to all at Marks & Mann Estate Agents for assisting me with the purchase of my house. In particular Reece and Jake with regards to purchasing and Emily who saw the purchase right through to the end as part of the sales ...
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By: Shane Marks
Aug 28, 2019
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Thank you for taking the time to leave us a great review Kieran. I am so pleased you are happy with the service you received. Hope you settling in well to your new home. All the best Shane & all the team at Marks & Mann. ...

“Sale Review...”

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Aug 26,2019
Minithumbup
By: 'Cheryl'
Aug 26,2019
1 people found
this helpful
I cannot thank everyone at Marks and Mann enough for all their help in arranging our sale, especially Mark, Jake, Reece, Emily & Jo. They kept us informed every step of the way by both email and text, and always provided prompt feedback. They secured us ...
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By: Shane Marks
Aug 28, 2019
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Thank you so much for taking the time to leave us a great review Cheryl. We were so pleased to be able to help you with your sale and we are hopefully we will be able to secure a sale on your other property shortly. Best wishes, Shane and the team ...

“Marks & Mann have just sold my house for me i......”

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Aug 21,2019
Minithumbup
By: 'Eric'
Aug 21,2019
2 people found
this helpful
Marks & Mann have just sold my house for me in Ipswich. Their professional approach was at all times quite outstanding as was their efficiency in dealing with varying and different situations that arose. There was always someone on hand to answer any queries and replies ...
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By: Shane Marks
Aug 21, 2019
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Thank you so much for taking the time to leave us such a great review Mr Hopes. I’m so pleased that you are happy with the service you received and i hope you are settling in well to your new home in Bury St Edmunds. Best wishes, Shane and all the Marks & Mann team ...

“Fab Staff !!...”

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May 20,2019
Minithumbup
By: 'Elle'
May 20,2019
3 people found
this helpful
Considering we did not actually have Marks & Mann as our own estate agent, our vendors did. I was very impressed by their customer service! They are so friendly and down to earth, but also very professional and nothing was too much trouble. They were always ...
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Comment on agent fees
n/a
Was this helpful? Yes
By: Shane Marks
May 20, 2019
View all comments (1)
Hi Elle, Thank you so much for taking the time to leave us such a great review. I’m so pleased that you are happy with the service you received. I will pass on your review to both Emily & Jake. I wish you and your partner all the best in your new home. Best wishes, Shane and the team. ...

“Very helpful would definitely recommend...”

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May 20,2019
Minithumbup
By: 'Demi'
May 20,2019
2 people found
this helpful
Emily helps us through the whole process of buying our first house, Always quick to answer emails and would answer any question I had. She chased everything up whenever I was just wanting to know what was going on and kept us informed the whole ...
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By: Shane Marks
May 21, 2019
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Thank you so much for taking the time to leave us such a great review Demi. I’m so pleased that you are happy with the service you received. I hope you have settled in well to your new home. Best wishes, Shane and the team. ...

“House sales...”

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Apr 01,2019
Minithumbup
By: 'Mrs'
Apr 01,2019
2 people found
this helpful
We were very happy with the service we received from start to finish, all calls answered or replied to in a timely manner. We were kept up to date with all activity throughout the process. Would highly recommend and will use in future, thanks to ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Shane Marks
Apr 01, 2019
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Thank you so much for the fantastic review Frances, We are so pleased to hear about how happy you are with the service you received from us! We hope both you and Stuart are now settled in your new home. Best wishes Shane and the team ...

“Very good service...”

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Mar 28,2019
Minithumbup
By: 'B'
Mar 28,2019
2 people found
this helpful
Very good service start to finish kept informed all the way great pictures of the house would use again next time i move word recommend...
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Comment on agent fees
Good
Was this helpful? Yes
By: Shane Marks
Mar 29, 2019
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Thank you so much for your lovely review Ben. It was an absolute pleasure to sell your house for you! We're so pleased that you are happy with the service you received and wish you all the best for the future. Best wishes, Shane and the team. ...

“Friendly and efficient...”

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Feb 12,2019
Minithumbup
By: 'Dustymx'
Feb 12,2019
3 people found
this helpful
Marks and Mann were the estate agents selling the house we purchased. From the start of the process, the viewing(s) to the after-purchase process the Team, and in particular Emily Catchpole, was right on the button by keeping us updated with the purchase progress ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Shane Marks
Feb 12, 2019
View all comments (1)
Thank you so much for the fantastic review, We are so pleased to hear about how happy you are with the service you received from us! We hope you are now settled in your new home. Best wishes Shane and the team. ...

“Brilliant...”

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Dec 18,2018
Minithumbup
By: 'Claudette'
Dec 18,2018
2 people found
this helpful
Highly recommend Marks and Mann for a stress free experience. Thank you to all the staff especially Jake and Emily....
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Comment on agent fees
Good
Was this helpful? Yes
By: Jake
Dec 18, 2018
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Claudette thank you so much for the lovely review. It was a pleasure to meet you and get you moving. We hope you are happy in your new home. Wishing you all the best for the future, Jake and the team. ...

“Highly Recommend...”

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Dec 14,2018
Minithumbup
By: 'Kate_R'
Dec 14,2018
2 people found
this helpful
Marks and Mann sold my house quickly and provided a very helpful and professional service. They were always there at the end of the phone to answer any queries, they kept me updated and had great photography skills too! I dealt with many people in ...
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Was this helpful? Yes
By: Shane Marks
Dec 14, 2018
View all comments (1)
Hi Kate, Thank you so much for this lovely review. We are really pleased to hear that you were happy with the service you received from us throughout the selling process. We hope you are happy in your new home! Best wishes, Shane and the Team. ...

“kept well informed throughout the whole process...”

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Dec 14,2018
Minithumbup
By: 'Laura'
Dec 14,2018
3 people found
this helpful
Marks and Mann sold my late dads bungalow and to say they were brilliant is a very big understatement, Nothing was ever to much trouble all the staff are very polite, helpful and friendly and I was kept well informed throughout the whole process. I ...
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Was this helpful? Yes
By: Shane
Dec 15, 2018
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Hi Laura, Thank you so much for the lovely review. We are so pleased to hear about how happy you are with the service you received from us. Best wishes, Shane and the Team ...

“the service offered was excellent....”

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Oct 08,2018
Minithumbup
By: 'Chris'
Oct 08,2018
3 people found
this helpful
I have bought & sold nany properties. The service offered by all staff was excellent. The marketing & the viewings were all first class , as was the after sales service & updating of progress...
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Comment on agent fees
Spot on
Was this helpful? Yes
By: Shane
Dec 14, 2018
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Thank you for the great review Chris, We are so pleased that you were happy with the service you received from us. Best Wishes, Shane and the team ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Marks and Mann Estate Agents is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Procedure in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at initial contact.



Stage One – Branch Manager

All complaints should, in the first instance, be directed to the Branch Manager. He/She will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.

Stage Two – General Manager

If you remain dissatisfied, you may then further your complaint, which must be in writing, to the General Manager. You must write to them within one month of receiving the Branch Manager’s response. The Branch Manager can supply you with the details of the appropriate person. They will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.

Stage Three – The Property Ombudsman

After you have received a response from the General Manager, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do so can be found online at www.tpos.co.uk. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 10:52 AM 18/07/2019 by Shane Marks

Awards won by Marks & Mann Agents, Ipswich IP3 8QB


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