I was very disappointed with the service and attitude of this agent. In my view they take advantage of an inequality of bargaining power and their conduct is unreasonable. My son was looking with friends for student accommodation and I was required by accommod8 to be a guarantor for him or to pay a year\'s rent in full. I decided that the latter was preferable, as the guarantee involved joint and several liability for rent and loss caused by my son and by his co-tenants, which would be very risky. I told the agency that I would pay a year\'s rent up front but I requested certain reasonable amendments to the Assured Shorthold Agreement (AST). One of these was a request that the landlord was required under the AST to insure the building. Another was that 24 hours notice be given in writing before the landlord or agent accessed the property. I also requested that a brief document be signed recording what the year\'s rent was being advanced to them for. They had no such document in use. I was told that my request would be considered at a management meeting. At this stage my son had put down a £200 deposit (or jeopardise his co-tenants\' deposits if he would not do so). Accommod8 never got back to me after the purported managment meeting, although I asked them both before and after the meeting for their decision. I had to chase them and spoke to someone called Becky who told me that my request was dismissed as they used standard terms (their standard terms). Management completely blanked me. Parents beware: this company will take money from you readily but not deal fairly with you. I would have complained through the formal channels, namely accommod8\'s complaints system followed by ARLA, but I simply do not have the time. I suffered no loss as my son\'s friends managed to find someone to take his place. In the meantime, we had stopped his deposit cheque in any event.