Country & Village, Ingatestone, CM4
5/5, 52 reviews
96% recommended
100% sales valuation accuracy
97% sales fee satisfaction



Property Features

Beresfords Group

“Excellent service...”

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May 01,2021
Minithumbup
By: 'Jane Lloyd'
May 01,2021
2 people found
this helpful
We have viewed a number of properties with Beresfords and have found Helen Lees to be highly professional and knowledgeable with regard to current market conditions and the details of the properties visited.
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Opening Hours
Address

Beresfords
Country & Village, 122 High Street
Ingatestone
Essex
CM4 0BA
01277 350614

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 97% £525,000 £15,150,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 23 1 20 1 7 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
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Images & Videos

“Tom Curtis-Evans at Beresfords of Ingatestone......”

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Mar 12,2024
Minithumbup
Tom
By: 'Lynda'
Mar 12,2024
1 people found
this helpful
Tom Curtis-Evans at Beresfords of Ingatestone was a pleasure to deal with. He was polite, well informed about the property he showed us and actually followed thru with further information that we needed. I would certainly use Beresfords again as Tom has restored my faith ...
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“Exceptional Service from Jane Mann...”

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Dec 12,2023
Minithumbdown
Jane
By: 'Julie Dixon'
Dec 12,2023
0 people found
this helpful
We received exceptional Service from Jane, the help and support she gave my Mother and I was outstanding. She was always happy to answer the numerous questions asked and took the time to talk to my Mother when ever she was worried about what was ...
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“Tom was fantastic! He was extremely helpful a......”

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Dec 03,2023
Minithumbup
Tom
By: 'Elizabeth'
Dec 03,2023
1 people found
this helpful
Tom was fantastic! He was extremely helpful and knowledgeable about the property we viewed. A great experience had and are keen to continue our property search with him!...
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“Excellent job in selling my parents house - h......”

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Oct 13,2023
Minithumbup
Jane
By: 'Tim'
Oct 13,2023
0 people found
this helpful
Excellent job in selling my parents house - had the potential to be very stressful but Jane and the team made this very easy. Responsive, practical and thorough....
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“Excellent service from Beresfords, we dealt p......”

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Aug 21,2023
Minithumbup
Jane
By: 'Ives'
Aug 21,2023
0 people found
this helpful
Excellent service from Beresfords, we dealt primarily with Maria Keen. She was professional, punctual and easily contactable. Took all our viewings for us and managed the sale to completion. We also dealt with Jane Mann in Maria’s absence who was also very helpful...
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By: Alison Horsley
Aug 22, 2023
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Many thanks for the great review for Maria, your main point of contact who is based at our Country and Village department in Ingatestone. Maria prides herself on the quality of her customer care and will really appreciate your 5 star award and kind comments. The team will all guide and support from the first point of contact though to exchange and completion, keeping in regular contact throughout the process. Thank you for sharing your experience, we look forward to assisting you again in the ...

“As usual, an A1 service from the wonderful Ja......”

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Jul 14,2023
Minithumbup
Jane
By: 'Chris'
Jul 14,2023
0 people found
this helpful
As usual, an A1 service from the wonderful Jane and her team!...
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“A massive, massive thank you to all the ladie......”

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Jun 28,2023
Minithumbup
Jane
By: 'Jade'
Jun 28,2023
0 people found
this helpful
A massive, massive thank you to all the ladies at Beresfords Country and Village for their help in selling and getting my house over the line in very difficult personal circumstances. Jane, Helen, Maria and Janet were fabulous and would recommend to anyone I know. ...
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“Excellent customer service - Natalie Hayward...”

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Mar 21,2023
Minithumbup
By: 'Angela'
Mar 21,2023
0 people found
this helpful
I would like to thank Natalie Hayward in the Brentwood branch for her hard work in getting the chain confirmed. Natalie went above and beyond to ensure the relevant checks were done working under pressure to a tight deadline. A pleasure to deal with and ...
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“Ask for Maria!...”

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Jan 05,2023
Minithumbup
By: 'Toby'
Jan 05,2023
0 people found
this helpful
We were recommended Beresfords by another local estate agent that we had previously dealt with. Our appointed agent, Maria Keen was absolutely superb throughout the process, communication was excellent, the service could not have been more professional and overall we could not fault the service ...
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“Beresford’s have been exemplars of profession......”

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Dec 16,2022
Minithumbup
Alex
By: 'Maurice Mason'
Dec 16,2022
0 people found
this helpful
Beresford’s have been exemplars of professionalism from start to finishe. In particular Maria Keen and Alex Beresford were fantastic at marketing the property, showing clients around, selling the house and being readily available. I have some a number of properties over the years and ...
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“Successful sale...”

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Dec 05,2022
Minithumbup
Jane
By: 'Mark'
Dec 05,2022
0 people found
this helpful
Great service. Jane and Helen worked hard in sometimes difficult circumstances to ensure that our sale completed. Would definitely recommend Beresford Country & Village....
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By: Alison Horsley
Dec 09, 2022
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Hi Mark, Many thanks for the great review for our Country and Village team and in particular Jane and Helen. The team are committed to providing the best possible customer care and will do all possible to ensure a transaction goes through to exchange and completion, keeping all parties regularly updated. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future. Thank you for the recommendation. Alison Horsley, Customer Services Manager ...

“Very satisfied...”

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Nov 21,2022
Minithumbup
Jane
By: 'Peter'
Nov 21,2022
0 people found
this helpful
Jane Mann was very professional and even though she knew the property might be sold to somebody introduced by the sacked agent continued to keep in touch and give me helpful advice....
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By: Alison Horsley
Nov 21, 2022
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Many thanks Peter for the 5 star award and kind comments for Jane, Regional Manager of our Country and Village team. Jane will really appreciate you taking the time to post your review and look forward to assisting you again in the future. Alison Horsley, Customer Service Manager ...

“Helen was brilliant throughout and really hel......”

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Nov 09,2022
Minithumbup
Jane
By: 'Yolande'
Nov 09,2022
0 people found
this helpful
Helen was brilliant throughout and really helped to push the sale through. Helen and Jane's support in keeping lines of communication open really made all the difference. Not planning to move anytime soon but if I did I know where to go!...
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“Professional and efficient...”

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Nov 04,2022
Minithumbup
By: 'Alice'
Nov 04,2022
0 people found
this helpful
Helen was fantastic - she totally understood our needs, easily contactable and worked incredibly hard to push our sale through quickly and with as little fuss as possible!...
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“Helen has been amazingly supportive and helpf......”

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Oct 25,2022
Minithumbup
By: 'Rebecca'
Oct 25,2022
0 people found
this helpful
Helen has been amazingly supportive and helpful all the way from my first viewing to completion. She was always made herself available for any of my questions. Thank you....
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By: Alison Horsley
Oct 26, 2022
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Hi Rebecca, Thank you for the 5 star review and kind comments for Helen who is based at our Country and Village department in Ingatestone. Helen works hard to provide the best possible customer care, from the first point of contact through to exchange and completion. She will guide and support throughout the process, keeping all parties regularly updated. Many thanks for sharing your experience, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager ...

“I had not sold a property for a number of yea......”

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Oct 18,2022
Minithumbup
Jane
By: 'David E'
Oct 18,2022
0 people found
this helpful
I had not sold a property for a number of years and was concerned that it would be a painful process. I am glad to say that the team at Beresfords were friendly, helpful and effective throughout until delivering the successful sale....
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By: Alison Horsley
Oct 19, 2022
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Hi David, Thank you for taking the time to post your 5 star award for our Country and Village team based at Ingatestone. The team are all focused on delivering the best possible customer care, guiding and supporting throughout the process. Your kind comments are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager ...

“When looking at selling we wanted to ensure t......”

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Sep 15,2022
Minithumbup
Jane
By: 'Mr & Mrs Davis'
Sep 15,2022
0 people found
this helpful
When looking at selling we wanted to ensure that we got the best price and quickest sale, but our house like I am sure many others was very important to us and we have spent happy years there. So we wanted to also make sure ...
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“Fantastic Support...”

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Jun 09,2022
Minithumbup
By: 'James Radford'
Jun 09,2022
0 people found
this helpful
Helen was absolutely fantastic during a stressful road to exchange contracts. Helen went above and beyond to ensure everyone was up to date with what was going on and worked with all members of the chain, including members she was not directly responsible for, to ...
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“Excellent service, Helen Lees was great throu......”

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May 26,2022
Minithumbup
By: 'Rahul Chaudhari'
May 26,2022
0 people found
this helpful
Excellent service, Helen Lees was great throughout. She managed the whole process really well. Cant thank her enough. Would definitely recommend Beresfords for future....
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“Excellent service - friendly and professional......”

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May 26,2022
Minithumbup
Jane
By: 'Steve'
May 26,2022
0 people found
this helpful
Excellent service - friendly and professional. They had excellent knowledge of house prices and had Buyers in mind rather than the usual lets put it on rightmove and see what happens. Were available 7 days a week and outside of office hours. Went way beyond the ...
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“Very impressed...”

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Apr 07,2022
Minithumbup
By: 'James'
Apr 07,2022
0 people found
this helpful
Very impressed with Beresfords Country & Village so far with my intended purchase. Maria has been an excellent communicator and I now have great confidence that the agent is doing all they can to get this over the line....
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By: Alison Horsley
Apr 25, 2022
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Hi James, Thank you for the 5 star review and kind comments for our Country and Village team, and in particular Maria. I am pleased to hear you have been impressed with the level of service received so far, as I know Maria and the team will be working hard to progress your purchase through as smoothly as possible. They will continue keeping you regularly updated through to exchange. Alison Horsley, Customer Services Manager ...

“Maria has surpassed our expectations...”

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Mar 30,2022
Minithumbup
By: 'Martyn Horton'
Mar 30,2022
0 people found
this helpful
We have been impressed with everyone at this branch of Beresfords with whom we have had contact since our first enquiry. Maria in particular has surpassed our expectations in managing the initial sales process through to offer, being very professional and especially very communicative. Particularly ...
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By: Alison Horsley
Mar 30, 2022
View all comments (1)
Hi Martyn, Many thanks for the great review for our Country and Village department, and in particular Maria, who has been assisting you. Maria prides herself upon the quality of her customer care, from the first point of contact through to exchange and completion. She will guide and support every step of the way, keeping all parties regularly updated. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Serv ...

“Beresfords Fine and Country, Ingatestone are ......”

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Mar 22,2022
Minithumbup
Jane
By: 'Jenny'
Mar 22,2022
0 people found
this helpful
Beresfords Fine and Country, Ingatestone are a great team, with a special call out to Jane who kept the process going through the ups and downs, answering all our calls and messages throughout. A really friendly, helpful team....
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By: Alison Horsley
Mar 25, 2022
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Hi Jenny, Thank you for taking the time to post your 5 star award for Jane and her team in our Country & Village office. With many years of experience between them, you will have been in very safe hands. They will do everything within their power to ensure a transaction goes through as smoothly as possible, keeping all parties regularly updated throughout the process. Your kind comments are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service ...

“Helen, my estate agent was great during my se......”

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Mar 21,2022
Minithumbup
By: 'Vicki'
Mar 21,2022
0 people found
this helpful
Helen, my estate agent was great during my search for a property, but it was post sales that she come into her own. With little or no information or sense of urgency from my solicitor Helen gave me advice on who to speak to and ...
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By: Alison Horsley
Mar 25, 2022
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Hi Vicki, Thank you for taking the time to leave such a great review for Helen from our Country and Village team. Many transactions fall though during the sales process but with Helen, you would have been in very safe hands. She has the tenacity and expertise to get a sale through to exchange and completion, keeping all parties regularly updated throughout the journey. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future. Alison Hors ...

“Listed building (first time buyers)...”

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Mar 15,2022
Minithumbup
Jane
By: 'chris'
Mar 15,2022
0 people found
this helpful
We were extremely impressed by Jane and Helen in helping us with our purchase. They were very balanced, always unflappable and provided pragmatic advice throughout the buying process. This was a complicated purchase, with various unusual issues cropping up and I don't recall them putting ...
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“Outstanding service by very helpful people. ......”

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Mar 15,2022
Minithumbup
Jane
By: 'Richard'
Mar 15,2022
0 people found
this helpful
Outstanding service by very helpful people. Significantly better than the two other agents that we dealt with before Beresfords who both failed to secure a sale. The sale was a difficult process and would not have been brought to a successful conclusion without the dedication ...
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“Helen and Jane. Thank you both so much for yo......”

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Mar 09,2022
Minithumbup
Jane
By: 'J'
Mar 09,2022
0 people found
this helpful
Helen and Jane. Thank you both so much for your time and effort. Your enthusiasm to push everything along whilst others seemed to be sleeping on the job, was first rate. You are always there and always responded. Thanks for everything. John n Suz...
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“Could not have been more helpful or professio......”

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Jan 31,2022
Minithumbup
By: 'James Kearns'
Jan 31,2022
1 people found
this helpful
Could not have been more helpful or professional. Helen was responsive, empathetic, proactive and the all round service was excellent from beginning to end....
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“Fantastic service...”

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Jan 26,2022
Minithumbdown
Jane
Janet
By: 'Nick'
Jan 26,2022
0 people found
this helpful
Jane Mann and the team at Beresfords Country & Village were so helpful in getting us to exchange on our purchase. Communication was brilliant throughout and was a great service. Selling or Buying this is a great team to work with....
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“The Beresford team were very supportive and a......”

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Dec 17,2021
Minithumbup
Jane
By: 'Bruce Hay'
Dec 17,2021
0 people found
this helpful
The Beresford team were very supportive and attentive throughout a very protracted sale, liaising as necessary with my buyer, my buyer's selling agent and solicitors....
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By: Alison Horsley
Dec 20, 2021
View all comments (1)
Hi Bruce, Many thanks for the 5 star review for the team at our Country & Village department, based in Ingatestone. With years of experience, your sale would have been in very safe hands, from the first point of contact through to exchange and completion. The team will offer guidance and support throughout the transaction, keeping all parties updated. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager ...
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Staff picture Alex
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Staff picture Tom
Staff picture Janet
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Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 11:29 AM 11/09/2017 by allAgents

Awards won by Beresfords, Ingatestone CM4 0BA



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Beresfords

Branch - Country & Village, Ingatestone, CM4