Jan 17,2013
Minithumbdown
By:
Jan 17,2013
21 people found
this helpful
We were renting a flat from them , not responding to any complaints , took our deposit , we had to fight o get some back they do not know what insuring tenants deposit mean

Avoid them , a team of cow boys
What agent could do to change your mind?
Customer service
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By: Stelfort
May 07, 2013
Dear Calvin,
We refer to your message dated 17th January 2013.
We regret very much that you have faced an unprofessional service from a letting agent.
You have stated that “we were renting a flat from them”. You have also stated “not responding to any complaints, took our deposit. We had to fight o get some back they do not know what insuring tenants deposit mean. Avoid them, a team of cow boys.”

Please, see our response below:
We have a strong doubt that above message is genuine or left by our current or ex tenants.
However, we will compensate your inconvenience if this can be proved contrary.

Yours faithfully,
Stelfort Team

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Stelfort

117 Junction Road Archway, London
Greater London
N19 5PX

0207 263 3555

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