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Jan 17,2013
By: 'Calvin'
Jan 17,2013
24 people found
this helpful
We were renting a flat from them , not responding to any complaints , took our deposit , we had to fight o get some back they do not know what insuring tenants deposit mean

Avoid them , a team of cow boys
What agent could do to change your mind?
Customer service
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Was this helpful? Yes
By: Mliya
Sep 15, 2017
I am one of former tenant of a property managed by Stelfort. I could confirm that Stelfort will try to hold your deposit as long as they can, even when the landlord has given a green light to release.
It is currently happening to me too.
By: Stelfort
May 07, 2013
Dear Calvin,
We refer to your message dated 17th January 2013.
We regret very much that you have faced an unprofessional service from a letting agent.
You have stated that “we were renting a flat from them”. You have also stated “not responding to any complaints, took our deposit. We had to fight o get some back they do not know what insuring tenants deposit mean. Avoid them, a team of cow boys.”

Please, see our response below:
We have a strong doubt that above message is genuine or left by our current or ex tenants.
However, we will compensate your inconvenience if this can be proved contrary.

Yours faithfully,
Stelfort Team

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