YPP
Leeds, LS2
1.3/5, 24 reviews
8% recommended
100% lettings valuation accuracy
36% lettings fee satisfaction



Property Features

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“Scum...”

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Apr 30,2021
Minithumbdown
By: 'Linpeh'
Apr 30,2021
21 people found
this helpful
I've been with them for 1.5 years and their lettings 'manager' (name starts with the letter C) was the worst I've ever had the displeasure/misfortune to deal with. She's got a lot of nerve patronising and arguing with an already-unhappy ex-tenant. Had the audacity to tell me they didn't have to release me from my contract. Used 'COVID' as her own excuse for everything, but hey, if you had to move out early due to change of circumstances beyond your control (because of the same 'COVID'), you get threatened like this. Didn't matter if you've already informed them of your situation more than 2 months earlier and they agreed to a replacement tenant (which was on the contract as well; i.e. if you find a replacement tenant, you won't be liable for the property after they take over).
These scum also never contact you or give you any breakdowns when they take your money. Even after you asked them not-so-nicely. Multiple times, over a period of time. But they've always got a bunch of invoices from cleaning companies to justify their dodginess at the end of your tenancy.
Also, it took one second for them to take your money, but 14 bloody days for them to return your money (and NOT in full). Of course, because of 'COVID', as usual.
While it's basic etiquette/common courtesy to let someone know, 'hey, I'm taking your money' (on their website they also said their deposit team would contact you if there were any deductions after your tenancy ended), this 'manager' insisted otherwise. Not surprising at all, I guess, from someone as unprofessional as her. It's no wonder most of their staff are so disorganised. Bad management, if any at all.
Last but not least, it's laughable how they think they can hide all the negative reviews on Google, while the ones they can't hide/delete are all over the place on (awesome!) websites like this.
Was this helpful? Yes
By: Old man
May 04, 2021
Ypp lettings worst landlords in the uk
By: Old guy
May 04, 2021
YPP LETTINGS such a bad company all over social media

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Opening Hours
Address

YPP
6 Blenheim Terrace
Leeds
West Yorkshire
LS2 9HZ
0113 2425515

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 36% £330 £900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 21 0 0 0 0 0 1
Areas covered
  • LS2
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NLA TDS SAGEagent
Latest Properties

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“DO NOT RENT. NO MATTER HOW MUCH YOU LIKE THE ......”

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Feb 22,2022
Minithumbdown
By: 'Gabi'
Feb 22,2022
3 people found
this helpful
DO NOT RENT. NO MATTER HOW MUCH YOU LIKE THE PROPERTY - DO NOT RENT. THEY LEFT US WITHOUT HOT WATER AND HEATING FOR 2 WEEKS AT THE END OF FEBRUARY. PROMISED TO REDUCED OUR RENT BECAUSE OF THIS INCIDENT. THEY HAVE TAKEN NO ACTION IN ...
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“Unlawfully kicked out of my home in the middle of the day. YPP do not follow the rules they can not be trusted. Lies not trustworthy. Illegally kicked me out did not follow any of the correct processes! YPP Lettings....”

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Dec 11,2021
Minithumbdown
By: 'Anonymous'
Dec 11,2021
4 people found
this helpful
Unlawfully kicked out of my home in the middle of the day. YPP do not follow the rules they can not be trusted. Lies not trustworthy. Illegally kicked me out did not follow any of the correct processes! YPP Lettings....
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“Absolutely awful do not use. Tried to take ou......”

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Sep 13,2021
Minithumbdown
By: 'Liam'
Sep 13,2021
10 people found
this helpful
Absolutely awful do not use. Tried to take our deposit when they weren't entitled to it. Failed to fix multiple maintenance issues. Entered the property several times without any announcement. Turned up one day to change the electric meter price from 14p to 31.5p per ...
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By: Previous resident
Sep 27, 2021
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YPP Lettings are cowboys do not trust ...

“Horrible experience; Scammer agent; Do not rent here...”

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Aug 04,2021
Minithumbdown
By: 'Cheng'
Aug 04,2021
11 people found
this helpful
Do you want to rent with a scammer agent? Do you want to move into an uncleaned flat? Do you want to live with rats? Look no further, YPP is your FIRST choice! It took them almost a month to respond to the deposit refund. ...
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“BAD, YPP are the most toxic unprofessional company I have ever dealt with. Employees rude and confrontational. Moving out quickly and moving on with my life....”

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Jun 25,2021
Minithumbdown
By: 'Resident'
Jun 25,2021
16 people found
this helpful
BAD, YPP are the most toxic unprofessional company I have ever dealt with. Employees rude and confrontational. Moving out quickly and moving on with my life....
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By: Resident 2020
Oct 18, 2021
View all comments (1)
Nice once they get money! Completely unprofessional when moving out- I had to argue about the check out charges as they have come up with the damages I have not done to the property- I thankfully wrote comments and took pictures during the check in- be careful about this, this is illegal betterment and apparently very common in this agency. ...

“Scum...”

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Apr 30,2021
Minithumbdown
By: 'Linpeh'
Apr 30,2021
21 people found
this helpful
I've been with them for 1.5 years and their lettings 'manager' (name starts with the letter C) was the worst I've ever had the displeasure/misfortune to deal with. She's got a lot of nerve patronising and arguing with an already-unhappy ex-tenant. Had the audacity to ...
read full review
Was this helpful? Yes
By: Old man
May 04, 2021
View all comments (2)
Ypp lettings worst landlords in the uk ...

“YPP are a total scam. 3 months after moving i......”

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Mar 07,2021
Minithumbdown
By: 'Resident'
Mar 07,2021
17 people found
this helpful
YPP are a total scam. 3 months after moving in I received a notice of rent increase. What the hell is that about!!! No transparency. They will try to up the rent price whenever they feel like it!...
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“Believe the bad reviews...”

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Mar 06,2021
Minithumbdown
By: 'SC'
Mar 06,2021
20 people found
this helpful
Do not rent with them if you value your time and money. Believe the bad reviews, or end up paying for your own mistake like I did. And don't just read the Google ones as they can hide the bad (read: real) ones and jam ...
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By: Resident
May 04, 2021
View all comments (1)
YPP Lettings took a lot of my money for ridiculous charges ...

“Do not be fooled by the fake 5-star reviews...”

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Feb 24,2021
Minithumbdown
By: 'V'
Feb 24,2021
21 people found
this helpful
Don't get fooled by all the fake 5-star reviews on Google. Scroll down and read the 1-star reviews and go to their Leeds City Centre reviews--those are the real ones. Scott and their maintenance team might be great, but it's only because they're not the ...
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“Do not rent with YPP if you are a working pro......”

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Feb 20,2021
Minithumbdown
By: 'Emilie'
Feb 20,2021
21 people found
this helpful
Do not rent with YPP if you are a working professional. They scam you into selling a young-professionals apartment with off street parking, but is the opposite. Multiple complaints have been made of the students around the black having parties (with no long term change ...
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By: Occupier
May 04, 2021
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Ypp lettings make up a lot of stupid reasons to take money off people ...

“Moved into a lovely apartment in Leeds city c......”

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Jan 28,2021
Minithumbup
Mark
By: 'Lynn'
Jan 28,2021
2 people found
this helpful
Moved into a lovely apartment in Leeds city centre and can not fault the maintenance teams effort with helping me settle in. I work for the NHS and needed a need to be close to the hospital. Mark changed my mattress and painted my bedroom ...
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By: SC
Mar 06, 2021
View all comments (2)
You won't be saying the same thing after you move out ...

“Very greedy and unprofessional...”

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Sep 03,2020
Minithumbdown
By: 'Rachel'
Sep 03,2020
57 people found
this helpful
Do not rent a property from YPP! They do not charge a deposit, which is a red flag which I unfortunately ignored. The reason why they do not charge a deposit is because it means that they can charge you an excess of a month's ...
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“Complete Review of YPP and Fairbairn Residences...”

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Aug 25,2020
Minithumbdown
By: 'Arthur'
Aug 25,2020
57 people found
this helpful
This is a review after staying at Fairbairn Residences for two tenancy year. My comments below begins about the YPP in general followed by three negative experiences I faced. First off, YPP is a passable letting agent but there is a lot of room for ...
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“Would give a 0 if possible...”

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Jul 29,2020
Minithumbdown
Craig
By: 'emily'
Jul 29,2020
54 people found
this helpful
Would give a 0 if possible. Nice flats but extremely over priced. Staff don't care and are rude. Flat was disgusting when i moved in and now I've moved out are trying to charge me nearly £300 for cleaning. Countless issues with their maintainance team. Had a ...
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“Worst agency ever. Although the flats are nic......”

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Mar 30,2020
Minithumbdown
By: 'Méliné'
Mar 30,2020
54 people found
this helpful
Worst agency ever. Although the flats are nice and well-located, the service they provide is below ANY STANDARD. DO NOT RENT ANY FLAT WITH THIS AGENCY, I deeply regret having contracted with this agency....
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“Do not let with this company...”

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Jan 02,2020
Minithumbdown
By: 'Elena'
Jan 02,2020
51 people found
this helpful
The worst letting agency in Leeds. Although the properties are well located and in a nice building, the benefits stop there. Compared to other flats the rent rate is very expensive and is better to get a flat further out and pay up to 100 less ...
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“Worse agency EVER...”

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Oct 22,2019
Minithumbdown
By: 'Andrea'
Oct 22,2019
52 people found
this helpful
Do NOT let with this company ! The worse customer service I have ever received, they're only quick at answering emails when they want money. Moreover I am still waiting for my DEPOSIT back as my contract ended more than 2 MONTHS AGO !...
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Was this helpful? Yes
By: YPP
Oct 23, 2019
View all comments (1)
Hi Andrea, Having spoken to our lettings team they have informed me that they have been trying to get in contact with you via email but keep receiving bounce backs. Please can you call us on 0113 831 4466, or message us through Facebook? Kind regards, YPP ...

“Disgustingly ran house, refused to fix anythi......”

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Aug 29,2019
Minithumbdown
By: 'Freddy'
Aug 29,2019
51 people found
this helpful
Disgustingly ran house, refused to fix anything, charged considerably more than advertised, desperate to hold onto deposit. Had no WiFi for the first months when we moved in. The washing machine has been broken for months with no sign off being fixed despite complaining many ...
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Was this helpful? Yes
By: J Pierce
Aug 29, 2019
View all comments (1)
Hi Freddy, I'm sorry to hear that you've not been happy with the service we have provided while you've lived with us. Having spoken to the maintenance team and referred to their reporting system, our records do show that the washing machine has been fixed. If there is anything else in the house that is broken, please report this to us so we can send an operative ASAP. The landlord of this property prefers that YPP deal with any issues that arise and will always refer correspondence from te ...

“Five star service again...”

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May 30,2019
Minithumbup
Craig
By: 'Complete'
May 30,2019
5 people found
this helpful
Craig goes above and beyond anything I have asked from him. Been a tenant for 2 years now in lofthouse and he has sent people to fix anything I needed . Sadly I'm moving back to Canada now but would definitely recommend YPP...
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Comment on agent fees
24/7 out of hours number just what you need when your away from home
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“Avoid at all cost....”

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Sep 18,2018
Minithumbdown
Chloe
Leanne
By: 'Student'
Sep 18,2018
50 people found
this helpful
I've been in (somewhat) contact with this particular branch for over a week and have never spoken to a more unprofessional, unorganised, and just shamble of a so called property management team. The properties they list maybe extremely tempting and what you're looking for but ...
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“Terrible! Don't even consider moving here...”

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Jul 24,2018
Minithumbdown
By: 'YPPareTERRIBLE'
Jul 24,2018
52 people found
this helpful
Payed my deposit for my flat after viewing it. Upon moving in the flat looked as if it had not been cleaned from the previous tenants moving out. Shower was broken. Fridge was broken. Mould on windows. Balcony and living areas were filthy along with ...
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Comment on agent fees
Bad. Most rent I’ve ever paid to living in the worst flat I have ever experienced.
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“worst letting agents ive ever had the misfortune to deal ......”

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Jan 02,2018
Minithumbdown
By: 'Adrian'
Jan 02,2018
47 people found
this helpful
worst letting agents ive ever had the misfortune to deal with propertys rented out as professional are over priced slums thanks to maintence managers at ypp not knowing what there doing. Avoid these fools at all costs...
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“WORST AGENTS IN LEEDS! They make 3 viewings a week for ......”

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May 16,2017
Minithumbdown
By: 'You'
May 16,2017
56 people found
this helpful
WORST AGENTS IN LEEDS! They make 3 viewings a week for my flat, on separate days. Ive told them multiple times to group the viewings together as i don't have time to waste like they do. Most of the people don't even turn up for viewings ...
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Comment on agent fees
absolutely shocking agent fees
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“If the option was available I would have selected zero ......”

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Apr 25,2017
Minithumbdown
By: 'Do'
Apr 25,2017
45 people found
this helpful
If the option was available I would have selected zero stars. This company is shocking and appearing illegally ran. Contract breaches such as no internet are not dealt with in any time frame and no recompense is even considered. I have been living in sporing, ...
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Comment on agent fees
Awful
Was this helpful? Yes
By: sh
Sep 19, 2017
View all comments (1)
Property full of mould and damp. This can cause serious health problems. Students are charged a large amount of rent at the risk of severe ill health. Disgraceful letting agency renting out properties to young people that can cause great harm. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 8:57 AM 09/05/2022 by Jennifer Pierce

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