From the outset we always felt that the agents had our interests as much as our landlords in mind. When we first moved in they noted down all the things that were required to be done in the property to get it up to the highest of standards-this included tiny details like freshening up the grouting in the bathroom. This was so refreshing having dealt with agents in the past who don\'t do anything about major issues such as mould and broken appliances when nagged let alone off their own back. From then on they were always extremely efficient, fair, friendly, and reliable and anyconcerns were always dealt with really quickly. We always felt that they genuinely cared about us and our enjoyment of our flat.we were genuinely disappointed to move out of the flat recently.our new estate agents are ashambles by comparison which unfortunately seems to be the norm and base the exception.genuinely the best agent I or any of my friends have come across.