Leef Property Management Ltd
Warrington, WA3
1/5, 13 reviews
0% recommended
67% lettings valuation accuracy
40% lettings fee satisfaction

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“I’ve lived in rented properties my entire adult life ......”

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Apr 24,2021
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By: 'Rose'
Apr 24,2021
1 people found
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I’ve lived in rented properties my entire adult life and I’ve never experienced a property management company as unprofessional as Leef. If you’re considering renting somewhere managed by this company and value your mental health even a little bit I strongly urge you to reconsider.

Just some of the issues I’ve encountered include faulty lighting, faulty microwave, electricity tripping, windows leaking when it rains, blinds that are stuck shut so can’t be opened, a bed that’s falling apart, bathroom sink plug broken and having to use pliers to open it to drain water, a shower that doesn’t drain and floods the entire apartment if it’s used for more than a few minutes. The latter is something that I know affects other apartments too as on more than one occasion the same issue has happened to the apartment above mine which has completely flooded my apartment causing damage to my personal belongings.

The building itself is filthy due to not being cleaned at all for a period of around six months and now only gets a very basic clean every so often. This isn’t ideal at any time but during a global pandemic it’s dangerous and I fear for my safety as a vulnerable, disabled person. There have been times when I’ve cleaned up spit and phlegm off the lift floor myself as I’ve been so concerned about it being a health risk during periods where the building was in the area with the highest amounts of Covid infections in the entire UK.

The bin room is regularly overflowing and smells so bad it causes me to gag, when the bins fill up the rubbish starts building up on the floor and there have been times I’ve had to physically climb over piles of rubbish just to get to a bin with space in it.

There was a period of around five months where the main door to the building was broken which allowed anyone to walk in off the streets, this lead to large number of thefts and vandalism of one of the storage rooms as well as allowing kids to wander in at night to smoke in the corridors and homeless people to sleep here. I had several parcels stolen during this time also, I’ve been heavily reliant on using delivery services during the pandemic as a disabled person living alone but I had to stop having essential items delivered here as too much was being stolen.

During this same period, the security guard service which was advertised as 24 hours was removed altogether without any warning making the building even more unsafe.

The communal laundry room can only be used via an app but as it’s in the basement of the building I don’t get any phone reception down there which makes it extremely difficult for me to use. In addition to this, for months at a time there was only one working machine for the entire building which made it practically impossible to do laundry as it was in constant use.

The lift went through a period of constantly breaking down and on more than one occasion a resident was trapped inside resulting in the fire and rescue service having to be called out to free them due to no one answering the emergency button. I was regularly stuck in my apartment when this happened as I’m unable to use stairs due to my disability and when it was working I lived in fear of getting trapped inside it myself.

The building constantly stinks of cigarette smoke and weed which comes into my apartment causing my chronic illness to flare up which has resulted in me having to take time off work and has also caused me to have breathing difficulties.

There have also been times where the lights haven’t been working in certain areas of the building which has resulted in me having to use the torch on my phone to do laundry and use the bin room. All of the lights are now on a timer to go off after just a few seconds which means the building is often in complete darkness and I regularly have to walk into areas that are pitch black, not ideal in a building that already has safety and security issues. I now try to avoid leaving or returning to my apartment after dark as I just don’t feel safe walking into unlit areas of the building at night as a vulnerable woman that lives alone.

Before moving here I had some mental health conditions which were relatively well managed and under control, I specifically chose to live in this building as it felt safe and secure but it’s actually caused my conditions flare up and I now feel anxious and unsafe in my own home.

The staff I’ve had to deal with at Leef are hostile and rude and refuse to accept any responsibility for all of the issues I’ve raised. One member of their staff actually tried to enter my home unannounced and without warning whilst I was in bed and it caused me to have a panic attack, I still haven’t received an apology from them about this.

Please avoid this company at all costs as it’s just not worth the stress, I wouldn’t wish the experience I’ve had living here on anyone.
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Opening Hours
Address

Leef Property Management Ltd
865 Birchwood Boulevard
Warrington
Cheshire
WA3 7QZ
0333 444 1155

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 67% 40% £475 £725
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 7 0 0 0 0 0 6
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Wish i could give them zero starsThey are t......”

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May 06,2021
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By: 'Lauren'
May 06,2021
1 people found
this helpful
Wish i could give them zero stars They are the most incompetent company I have ever come across. I applied for a property that they advertised as empty and available immediately. I paid all the funds quickly so it would mean i'd move in quickly. ...
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“Avoid!!...”

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Apr 25,2021
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By: 'S. Todham'
Apr 25,2021
1 people found
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Leef Properties is a completely unprofessional organisation, that is willing to let their tenants go without basic amenities. Their client that lived at Cardinal Court in Oldham has had their life severely effected by this company and I will certainly not be recommending them any ...
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“Rubbish tenant experience...”

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Apr 25,2021
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By: 'freya'
Apr 25,2021
1 people found
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Really disappointed to hear how they treat their tenants, they are keeping hold of Frazer’s deposit after he was forced to leave because of the state of the apartment; no oven, faulty job and lift failing while he was inside! In my opinion this ...
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“Horrifying experience......”

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Apr 25,2021
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By: 'A. Gray'
Apr 25,2021
1 people found
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Disgusting treatment of their tenants, all they care about is money!! Charging people to live somewhere that is unlivable is totally obscene and disgraceful. Imagine living in a flat with no cooker FOR MONTHS, where the front door to the building doesn't lock, where the ...
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“Steer clear at all costs...”

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Apr 25,2021
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By: 'Yaron'
Apr 25,2021
1 people found
this helpful
Just awful people. Property was filthy upon moving in, faulty electrics and negligence to the point of putting tenants’ lives at risk. Avoid at all costs, these people are crooks, no other way to put it....
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“Downright unacceptable! Concerning the proper......”

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Apr 25,2021
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By: 'Freyja'
Apr 25,2021
1 people found
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Downright unacceptable! Concerning the property in Cardinal Court, we can begin with a broken front door and lack of present security personal, meaning that whomsoever pleased could wander in and go through the mail and harass the residents. If that doesn't rub on your sense ...
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“Is this even fit for habitation?...”

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Apr 24,2021
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By: 'Luke M'
Apr 24,2021
1 people found
this helpful
It’s agreed by everyone that a home isn’t a home if people can just walk in off the street any time, if you can’t prepare a meal in there, and if you can’t safely get to and from your front door. ...
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“I’ve lived in rented properties my entire adult life ......”

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Apr 24,2021
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By: 'Rose'
Apr 24,2021
1 people found
this helpful
I’ve lived in rented properties my entire adult life and I’ve never experienced a property management company as unprofessional as Leef. If you’re considering renting somewhere managed by this company and value your mental health even a little bit I strongly urge ...
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“Really bad. Avoid Leef....”

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Apr 24,2021
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By: 'Patrick'
Apr 24,2021
0 people found
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Really bad. Avoid Leef. My friend lived in a really poor home because of Leef's atrocious management. He had no oven for 3 MONTHS, just two rubbish electric hob bits, one of which was dangerously broken - he had been promised an oven would be installed. ...
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“Broken front door, broken lift......”

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Apr 24,2021
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By: 'Marnanel'
Apr 24,2021
0 people found
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A friend of mine was a Leef tenant, and the communal front door broke so it couldn't be closed. Would you believe, it didn't fixed for like five months? People could just walk in, so a lot of post went missing. Oh, and the lift ...
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“Terrible company, stay well clear of them and there properties....”

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Apr 19,2021
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By: 'Jordan'
Apr 19,2021
1 people found
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AVOID THIS COMPANY AND DO NOT RENT A FLAT IN MERIDIAN HOUSE!!! THE PLACE STINKS AND THE DRAINS ARE ALWAYS BLOCKED AND FLOOD THE LOWER FLOOR. IF YOU VIEW A FLAT HERE ASK TO SEE THE BOTTOM FLOOR AND YOU WILL SEE. After viewing an ...
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“If it would be possible to give no stars then......”

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May 04,2020
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By: 'Victoria'
May 04,2020
7 people found
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If it would be possible to give no stars then I would. Firstly I moved into my property and it was disgustingly dirty, but I was excited so I didn't complain I cleaned it and got on with it. However, the cooker was inches thick ...
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By: Victoria
Nov 17, 2020
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Do not give up!!! What was the reason they kept your deposit? Luckily I had taken pictures when I moved in and put them on the forms they send you. I did not give in and it got taken to a decision maker through the people holding the deposit. I really hope you get your money back, they are making a massive profit off people's deposits claiming work needs doing then not doing it and doing the same to the next tenants ...

“I would not recommend any prospective tenant ......”

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Feb 07,2020
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By: 'Enid'
Feb 07,2020
11 people found
this helpful
I would not recommend any prospective tenant use Leef Properties. They are incompetent, inefficient, lazy and rude. The officer manager is obstructive and lacks professionalism. We were with Leef for 2 years and in the whole of that time they did the bare minimum of repairs ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:05 AM 16/09/2019 by heather heather

Awards won by Leef Property Management Ltd, Warrington WA3 7QZ


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