“We instructed Austin & Wyatt, Lower Parkstone......”
1 Star Review
Apr 21,2021
By:
'Bob'
Apr 21,2021
Branch: Poole, 20 Station Road
Services: Lettings (as a Landlord)
Rent PCM: £1200
Would you recommend?: No
Postcode: BH13
Branch: Poole, 20 Station Road
Lettings (as a Landlord)
Rent PCM: £1200
Postcode: BH13
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We instructed Austin & Wyatt, Lower Parkstone, to let our flat. It seemed ok to start with, then viewing messages we received were contradictory and false. We found that the Senior Lettings Negotiator preferred emails as opposed to a simple phone call, even when we stated we could not check emails. Having found a tenant, the TOB was incorrect, as was the AST. The final straw was the gross violation of GDPR. We were sent another customer's bank details. No apology or acknowledgement, or contact from Countrywide (the parent company). Totally unprofessional, steer clear.
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