I was a very reluctant landlord to begin with - I did not wish to let due to all of the scare stories you often hear. However, having spoken to a few estate agents in the area, I decided to opt for Benjamin Stevens. My dealings with Julian, and more recently Louisa as well have always been professional. They have always understood my concerns and acted upon all requests promptly. When tenants have left, they found replacements immediately. I would definitely recommend them.