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2024
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The Property Experts
3 Euston Place
Leamington Spa
Warwickshire
CV32 4LN
01926 431431
Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 98% | 97% | £26,200 | £2,326,500 |
Lettings | 92% | 91% | £550 | £2,500 |
From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
---|---|---|---|---|---|---|---|---|---|
78 | 2 | 116 | 5 | 318 | 5 | 177 | 3 | 24 | 2 |
I am obviously disappointed to read the comments that you have written regarding the experience that you have had. Our clients and specifically our sellers are the most important people to us and we always take on board any feedback to help improve our service moving forward.
It is our understanding that we have introduced buyers on 2 separate occasions over the last 12 months where you have marketed the property and subsequently withdrawn from the sale. You have also put your property for let with us and withdrawn from the let, disappointing both buyers and a tenant. We took your instructions to sell the property on good faith, upon your request to take it off the market we have done so immediately.
Even more disappointingly you have publicly named and shamed an individual Paul White that you have not had any business dealings with in the 12 months that you have been involved with the Leamington office.
If you would like to discuss your complaint in more detail the Managing Director would happily meet with you.
James Morton, Branch Manager, Leamington Spa