Chestertons
Canary Wharf, London, E14
4/5, 28 reviews
71% recommended
100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
74% lettings fee satisfaction



Property Features


“I need to say that Bradley's approach to cust......”

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Apr 12,2021
Minithumbup
Bradley
By: 'Piotr'
Apr 12,2021
0 people found
this helpful
I need to say that Bradley's approach to customer service is truly exceptional. He at first conducted a very detailed interview to understand our needs and expectations. Seeing several properties in one go was great and very comfortable as he drove us with a company car the whole time. Diligent and so efficient with the further process, my partner and I secured a property we liked in no time. Top-notch agent and a great person.
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Opening Hours
Address

Chestertons
28 Harbour Exchange Square
Canary Wharf,London
Greater London
E14 9GE
020 7510 8300, 020 7510 8310

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £350,000 £370,000
Lettings 50% 74% £1,200 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 3 16 4 3 0 0 0 0 1
Areas covered
  • E14
  • E16
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings DPS TDS Move With Us
Latest Properties

No Properties

“I wish we have done some research before lett......”

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Jan 22,2024
Minithumbdown
By: 'Anthony'
Jan 22,2024
0 people found
this helpful
I wish we have done some research before letting these individuals dealing with our property. Once the tenants paid the full fees and rent in advance, the agents correspondence stopped when we started asking what happened to the funds paid by the new tenants There ...
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“Worst service and flat management...”

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Nov 24,2023
Minithumbdown
By: 'Pratik'
Nov 24,2023
0 people found
this helpful
i am a tenant in one of the properties managed by chestertons in London. They are the worst when i comes to providing service to the tenant or helping tenants cordinate with landlords. even minor repair works which are urgent and impact the living conditions ...
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“Avoid at all costs!...”

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Sep 07,2021
Minithumbdown
By: 'Andrew'
Sep 07,2021
0 people found
this helpful
The worst experience I have ever had interacting with any business, ever. The list of problems gets worse as you go down: I spent 6 months in the property and they were terrible as a management company, e.g. the heating system and bath were broken ...
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“We are extremely happy with Bradley specially......”

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Aug 17,2021
Minithumbdown
Bradley
By: 'Moitrayee'
Aug 17,2021
0 people found
this helpful
We are extremely happy with Bradley specially for being patient with us after we miscalculated our notice and would have lost this property. He ensured we get it and had that trust and faith in us which speaks volumes of how generous and kind he ...
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“Chestertons are by far the worst...”

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Jun 01,2021
Minithumbdown
By: 'Michele Angelo Caruso'
Jun 01,2021
2 people found
this helpful
Chestertons are by far the worst lettings agency in London. I used them for 4 years to let my property and it was not an enjoyable time. When they found me a tenant for my property I was excited, the offer was lower than I wanted ...
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“Had a great customer experience with Chestert......”

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Apr 12,2021
Minithumbup
Bradley
By: 'Chisato'
Apr 12,2021
0 people found
this helpful
Had a great customer experience with Chestertons in Canary wharf. Bradley helped me a lot understanding what I was looking for and showing me a lot of flats. Thank you so much Bradley!!...
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“Thank you Bradley, your guidance during the r......”

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Apr 12,2021
Minithumbup
Bradley
By: 'Rocio'
Apr 12,2021
0 people found
this helpful
Thank you Bradley, your guidance during the renting process has been excellent. You are very nice and very good professional in your sector. Thank for all your support. Cheers, Rocio...
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“I need to say that Bradley's approach to cust......”

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Apr 12,2021
Minithumbup
Bradley
By: 'Piotr'
Apr 12,2021
0 people found
this helpful
I need to say that Bradley's approach to customer service is truly exceptional. He at first conducted a very detailed interview to understand our needs and expectations. Seeing several properties in one go was great and very comfortable as he drove us with a company ...
read full review
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“Efficient agent with good business acumen...”

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Mar 25,2021
Minithumbup
Bradley
By: 'Etienne'
Mar 25,2021
0 people found
this helpful
We had a great experience working with Bradley. He paid close attention to our core requirements and designed for us an efficient tour of 4-5 properties that suited our needs and then helped us negotiate an agreeable contract with the landlord. We definitely recommend using ...
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“Good flat search experience I had with Cheste......”

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Mar 25,2021
Minithumbup
Bradley
By: 'Shemona'
Mar 25,2021
0 people found
this helpful
Good flat search experience I had with Chestertons. They invest time in understanding your requirements and suggest you flats accordingly. I will highly recommend Bradley as he has helped me in finding a desired flat in Canary. He understood the requirements and budget I had ...
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“Bradley provided us with fantastic support...”

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Mar 23,2021
Minithumbup
Bradley
By: 'K & D'
Mar 23,2021
0 people found
this helpful
Bradley provided us with fantastic support in finding a flat in Canary Wharf. He went above and beyond in his negotiations with the landlord on our behalf. We always felt that he had our best interests in mind and was friendly and approachable throughout, keeping ...
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“Brad has been great in helping me find my fla......”

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Mar 19,2021
Minithumbup
Bradley
By: 'Mia'
Mar 19,2021
0 people found
this helpful
Brad has been great in helping me find my flat. He understood what I was looking for and was very diligent in helping with the transition. Great agent to work with. I was very pleased...
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“We are having a really great experience searc......”

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Mar 11,2021
Minithumbup
Bradley
By: 'Irene'
Mar 11,2021
0 people found
this helpful
We are having a really great experience searching for a property to rent with the help of Bradley as he has meet our exact requirements on each flat he has been showing us. We haven't has a better customer service experience from any agent in ...
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“Really great experience searching for a prope......”

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Mar 05,2021
Minithumbup
Bradley
By: 'Catrinel Ciplea'
Mar 05,2021
0 people found
this helpful
Really great experience searching for a property to rent with the help of Bradley Jenkins. He has gone above and beyond to scout for properties that meet our exact requirements and he has been incredibly efficient at planning the viewings to suit our busy schedule ...
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“Bradley has been very kind, patient, and he h......”

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Feb 16,2021
Minithumbup
Bradley
By: 'Andres'
Feb 16,2021
0 people found
this helpful
Bradley has been very kind, patient, and he has adapted to everything we asked for. He was always there in the moments we need him, answering all questions. We are very happy to have gone through this process with him....
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“Property Sold.A really good service in diffi......”

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Feb 11,2021
Minithumbup
Rod
By: 'Peter'
Feb 11,2021
0 people found
this helpful
Property Sold. A really good service in difficult times. Would highly recommend. They worked extremely hard, keeping me informed, and especially during the buyer negotiating process, assisted with moving things forward to completion....
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“I was very happy with Bradley and the propert......”

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Feb 11,2021
Minithumbup
Bradley
By: 'Nikolay'
Feb 11,2021
0 people found
this helpful
I was very happy with Bradley and the property I looked at. He helped me with all of my questions and worries. He made a very positive impact on me for the flat. I haven't had a better customer service experience from any other agent ...
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“Mr. Bradley is very professional and he made ......”

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Feb 10,2021
Minithumbup
Bradley
By: 'SaiSujana'
Feb 10,2021
0 people found
this helpful
Mr. Bradley is very professional and he made our experience better in finding a new home. we are happy with the service....
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“Abigail is the most professional agent I came......”

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Feb 03,2021
Minithumbup
Abigail
By: 'Kseniia'
Feb 03,2021
0 people found
this helpful
Abigail is the most professional agent I came across during my search for a new apartment. She is very helpful and knowledgeable. Thanks to her support I managed to find my dream flat...
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“beware- thieves -they will steal your rental proceeds...”

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Dec 24,2020
Minithumbdown
By: 'distressed landlady'
Dec 24,2020
5 people found
this helpful
They have withheld thousands of pounds of my tenants money for management fees (2 years upfront), citing that it is their policy to pay themselves management fees first, upfront, then pay landlords rent, which means I have not been paid for 3 months by them now, I ...
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By: Daniel Fisher
Jan 08, 2021
View all comments (1)
Good morning, I am so sorry that you have received such bad service from my chestertons Canary wharf office. Please can you contact me and i will resolve any issues you have. Daniel Fisher ...

“Terrible service - AVOID...”

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Dec 01,2020
Minithumbdown
By: 'Rena'
Dec 01,2020
3 people found
this helpful
The most unprofessional agency I have ever worked with... We made an offer on the flat that landlord accepted. They sent us application form and we needed to pay 1 week deposit. One hour after sending the application, agent called me and told that there was ...
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By: Simon
Feb 02, 2021
View all comments (1)
Do you not think that they were acting on behalf of the landlord and it's them that are making the decisions? An estate agent is a go between, not the decision maker. ...

“My experience with Jessica booth Is great, sh......”

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Sep 28,2020
Minithumbup
Jessica
By: 'fan'
Sep 28,2020
0 people found
this helpful
My experience with Jessica booth Is great, she is responsible and quick reply , Professional and polite. I would like to work with her in next contract ....
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“Fabulous - deal done!!...”

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Jun 10,2020
Minithumbup
Rod
By: 'Natasha'
Jun 10,2020
0 people found
this helpful
I listed my flat with Chestertons and exchanged on a sale within a month of the initial listing. Rod delivered on everything he said he would and then some! Would recommend them....
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“Danielle is excellent at her job she communicated everything very ......”

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Feb 24,2017
Minithumbup
Jonathan
By: 'Ellie'
Feb 24,2017
0 people found
this helpful
Danielle is excellent at her job she communicated everything very well and was always willing to help. We would be happy to cooperate with Chestertons again....
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Comment on agent fees
Very satisfied
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“Excellent and extremely friendly and professional service made by David ......”

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Feb 23,2017
Minithumbup
David
By: 'Tommaso'
Feb 23,2017
0 people found
this helpful
Excellent and extremely friendly and professional service made by David Morgan. He spends time with us before and after to find our dreams house and on the end we found it. We are very happy with the new house and all over the great service ...
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Comment on agent fees
Agent's fees were acceptable
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“Rod and Tushar marketed our flat very professionally and found ......”

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Dec 10,2016
Minithumbup
Rod
By: 'Michael'
Dec 10,2016
0 people found
this helpful
Rod and Tushar marketed our flat very professionally and found a buyer within 6 weeks in a very uncertain post Brexit environment. Subsequently they conducted the all important post-agreement STC exchanges between the parties in a straightforward way thus resulting in a successful conclusion. They also ...
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Comment on agent fees
Fees are reasonable
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“We have been really disappointed on the service provided by ......”

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Nov 16,2015
Minithumbdown
By: 'Stefania'
Nov 16,2015
6 people found
this helpful
We have been really disappointed on the service provided by this estate agent. They were not helpful at all, we were asking things and they couldn't get reach of the landlord for several months. That was unacceptable. We returned the keys the last day of ...
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“We received a very professional and speedy service from David ......”

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Feb 26,2014
Minithumbup
David
By: 'Caroline'
Feb 26,2014
1 people found
this helpful
We received a very professional and speedy service from David and Shamima in preparation for our move. More importantly prior to the agreement David was prompt, informative and enthusiastic about the apartment and area unlike agents from other companies we had seen that morning. In ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:29 PM 12/12/2016 by Rod Cullen

Awards won by Chestertons, London E14 9GE



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