* Polite, friendly, professional. A joy to deal with.
* Expert knowledge of area-helped sell the location as well as the property.
* Arranged a viewing within 20 minutes of a phone call
*Was the ¢â‚¬Ëœgo to man' and liaison between myself (tenant) the landlord and the agency responsible for my reference checks.
* Dealt with all my queries and answered all my questions regarding the property details and amenities quickly and accurately. When he couldn't, he was more than happy to call the landlord for clarification.
* Was happy to re-arrange protocol and take on contract signing (when it should have taken place at an alternative location).
In essence I felt that Brad went the extra mile for me. His friendly personality certainly made the process of renting hassle free.