Liverpool, L2
4.7/5, 243 reviews
88% recommended
95% lettings valuation accuracy
93% lettings fee satisfaction



Property Features

Award winning lettings & property management | X1 Lettings

“Overall a very good service. Responses are ge......”

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Mar 31,2021
Minithumbup
Amy
Eve Addison
By: 'Danny'
Mar 31,2021
0 people found
this helpful
Overall a very good service. Responses are generally fast with queries addressed and solutions offered.

The Team manages the property very well with a high degree of professionalism.

An excellent choice for a hands off property management solution.
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Opening Hours
Address

X1 Sales and Lettings
Exchange Station, Tithebarn Street
Liverpool
Merseyside
L2 2QP
0151 559 3333

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 95% 93% £340 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
79 5 111 21 2 1 5 0 17 2
Areas covered
  • L1
  • L3
  • L5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

Images & Videos

“REVIEW OF FLAT 304 X1 THE TOWER...”

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Jan 09,2024
Minithumbup
Amy
By: 'Maria-Isavela'
Jan 09,2024
0 people found
this helpful
Back when I was a tenant of X1 the Tower, Amy and Lewis were really helpful and made my living experience in the tower very nice and easy. Nothing negative to comment about them...thank you....
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By: Chloe
Jan 15, 2024
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Hi Maria, we are glad to hear that your experience at X1 The Tower was so positive. We really value for your feedback and will be sure to pass this on to the relevant team members. Kind regards, Chloe, Copywriter. ...

“I definitely recommend X1 Tower, I am their t......”

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Aug 03,2023
Minithumbup
Jennaya
By: 'The X1 Tower'
Aug 03,2023
0 people found
this helpful
I definitely recommend X1 Tower, I am their tenant over three years, their properties are modern, the staffs are very polite and friendly, Jennaya Baines is very polite and friendly, she is property manager and she is handling everything very good....
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“Kayley was really welcoming on the viewing fe......”

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Jun 20,2023
Minithumbup
Kayley
By: 'April'
Jun 20,2023
0 people found
this helpful
Kayley was really welcoming on the viewing felt very comfortable. Answered all my questions with a quick response, was very helpful when going through the retrenching as it was confusing...
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“Friendly, responsive, and supportive manageme......”

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Jun 17,2023
Minithumbdown
Jasmine
By: 'Studios Tenant'
Jun 17,2023
0 people found
this helpful
Friendly, responsive, and supportive management team. Sometimes they are a bit slow but they get the job done....
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“I was so lucky to get help from Jasmine about......”

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Jun 14,2023
Minithumbdown
Jasmine
By: 'Esra Malkawi'
Jun 14,2023
0 people found
this helpful
I was so lucky to get help from Jasmine about my contract renewal, she was doing her best to reply fast and do everything the quickest she can....
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“Harry has always been extremely helpful whene......”

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Jun 07,2023
Minithumbup
Harry
By: 'Jen'
Jun 07,2023
0 people found
this helpful
Harry has always been extremely helpful whenever I've had issues with my flat. Recently had trouble with the kitchen sink and it was fixed in just over 24hours from reporting it. He kept me updated via FixFlo and checked in when the job was marked ...
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“Very helpful and provided support where requi......”

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May 30,2023
Minithumbup
Jennaya
By: 'Richard'
May 30,2023
0 people found
this helpful
Very helpful and provided support where required. Good customer service overall. I would recommend. No complaints with the service provided....
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“Miss Jennaya Baiines 's help...”

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May 29,2023
Minithumbup
Jennaya
Amy
By: 'bob'
May 29,2023
0 people found
this helpful
we much apreciate Miss Jennaya Baiines 's help when we were in Liverpool. she helped us and make the whole process easier and faster. resolved our problems and we would like to Thank her and give her best rate...
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“Just a few words about Katie Hadfield, she ha......”

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May 29,2023
Minithumbdown
Katie
By: 'Paul'
May 29,2023
0 people found
this helpful
Just a few words about Katie Hadfield, she has worked tirelessly for us when we needed help. She is very easy to communicate with and is on top of her work at Arndale House. She promptly replies to any questions. We are kept up to ...
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“I required referencing from the team and even......”

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May 27,2023
Minithumbup
Jennaya
By: 'Rhodri'
May 27,2023
0 people found
this helpful
I required referencing from the team and even though it was outside of working hours I was pleasantly surprised at Jennaya’s diligence to complete the task for me. Going above and beyond and it was very much appreciated....
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“The ladies I dealt with were really helpful f......”

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May 25,2023
Minithumbup
Jasmine
By: 'Pip'
May 25,2023
0 people found
this helpful
The ladies I dealt with were really helpful from initial contact. They were able to help me with all my queries from start to finish. Very professional service offered....
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“Nothing was too much trouble for Sophie and H......”

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May 25,2023
Minithumbup
Sophie
By: 'Emily'
May 25,2023
0 people found
this helpful
Nothing was too much trouble for Sophie and Harrison, from applying to my move in day, everything was smooth and all questions answered with no problem!...
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“Leah made my experience with X1 very smooth. ......”

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May 24,2023
Minithumbup
Leah
By: 'Ian'
May 24,2023
0 people found
this helpful
Leah made my experience with X1 very smooth. Leah was informative along the way an helped with any issues I faced. Will defiantly recommend X1 to my friends. Alex...
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“Very happy with Jennaya as our manager...”

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May 24,2023
Minithumbup
Jennaya
By: 'Mara'
May 24,2023
0 people found
this helpful
Jennaya has been helping while my current manager is away on leave and I am so pleased with my customer service. She has answered all queries and issues raised and has remained polite prompt and professional glad that’s she has taken over to help ...
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“Harry was very helpful and, together with the......”

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May 24,2023
Minithumbup
Harry
By: 'Pedro'
May 24,2023
0 people found
this helpful
Harry was very helpful and, together with the contractors, solved my problems regarding heater with malfunction and broken armchair. It was quick and efficient. Thank you very much, Harry, for all support. Keep going with the great work. Pedro...
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“I rang up enquiring over a 1/2 bedroom and go......”

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May 24,2023
Minithumbup
Kayley
By: 'Joe'
May 24,2023
0 people found
this helpful
I rang up enquiring over a 1/2 bedroom and got a viewing the same day over the phone from kayley couldn't be any more helpful on the phone. Kayley was waiting outside for me I got a nice welcome very polite...
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“Kayley was Extremely helpful, provided lots o......”

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May 23,2023
Minithumbup
Kayley
By: 'Demi'
May 23,2023
0 people found
this helpful
Kayley was Extremely helpful, provided lots of info about the property, could answer all questions asked and was very polite...
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“Jennaya our property manager has been amaIng ......”

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May 23,2023
Minithumbup
Jennaya
By: 'Ctalb'
May 23,2023
0 people found
this helpful
Jennaya our property manager has been amaIng with our last few requests, before ther I’ve not had to deal with her directly much just been running along with no need for help but the second we needed it she’s been amazing, personal too ...
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“Very helpful and friendly!Attentive to custo......”

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May 22,2023
Minithumbup
Jennaya
By: 'Dr. Paolo Beltrame'
May 22,2023
0 people found
this helpful
Very helpful and friendly! Attentive to customer needs and clear with information. Sometimes a little tricky to get into the system... but once inside you feel treated with care....
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“Great prompt service...”

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May 20,2023
Minithumbup
By: 'A'
May 20,2023
0 people found
this helpful
Great prompt service when it comes to resolving any issues that occur with the property. Harry, the agent in charge has been great....
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“I do not recommend a flat X1 studio. Horrible......”

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May 13,2023
Minithumbdown
By: 'Leah'
May 13,2023
0 people found
this helpful
I do not recommend a flat X1 studio. Horrible experience, wi-fi network does not work, the agency is very slow, they solve problems in 3/4 months, even urgent ones. I found myself very badly and I do not recommend it to anyone. X1, L14BF. Absolutely ...
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“Katie Hadfield...”

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Apr 20,2023
Minithumbup
Katie
By: 'George'
Apr 20,2023
0 people found
this helpful
Very responsive and follows up on queries. Always positive, whether by email or on the phone and invariably provides solutions or constructive suggestions...
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“Abby has been extremely helpful with managing......”

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Jan 22,2023
Minithumbup
By: 'Jon'
Jan 22,2023
0 people found
this helpful
Abby has been extremely helpful with managing our property by being very quick to respond, keeping us update and always being very professional/friendly. I would highly recommend Abby to anyone looking for a property manager in Liverpool!...
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“Very happy Kelsey is now back, usual X1 servi......”

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Dec 01,2022
Minithumbup
Kelsey
By: 'Mr Qual'
Dec 01,2022
0 people found
this helpful
Very happy Kelsey is now back, usual X1 service has resumed after a bad few months. Thank you a lot Kelsey...
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“Excellent Service - Prompt replies...”

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Nov 28,2022
Minithumbup
Louise
By: 'Annie Galatariotis'
Nov 28,2022
0 people found
this helpful
Louise is very helpful, she will always get back to my emails within the day and reply to any queries i have and assist me with any matters when dealing with my properties. I am very happy to have her managing my account....
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“I had been looking for a flat for months unti......”

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Nov 22,2022
Minithumbup
By: 'Emily'
Nov 22,2022
0 people found
this helpful
I had been looking for a flat for months until I came across X1 Lettings. Abby Jones has been amazing, so helpful and always there to answer anything I need! I’d still be looking now if it wasn’t for Abby. Everything was sorted ...
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“I dealt only with Amy Mossop at X1 lettings. ......”

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Nov 15,2022
Minithumbup
Amy
By: 'B Tredgold'
Nov 15,2022
0 people found
this helpful
I dealt only with Amy Mossop at X1 lettings. She was excellent in all regards, helpful, quick to respond to enquiries, patient and attentive to details. I would recommend her wholeheartedly....
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By: X1 Sales & Lettings
Nov 15, 2022
View all comments (1)
Hello Mr Tredgold, Thank you so much for taking the time to leave a review of your experience with X1. We will be sure to share your kind words with Amy & we look forward to continuing to work with you! Best Wishes, The X1 Team. ...

“Katie thank you for the service you are prov......”

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Nov 10,2022
Minithumbup
Katie
By: 'Omar khan'
Nov 10,2022
0 people found
this helpful
Katie thank you for the service you are providing as my dedicated account manager. You have been so professional and very supportive in all aspects from Tennents, finance and issues . All My emails are responded promptly and actioned. I really appreciate what you have done ...
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“Abbey Jones was EXTREMELY helpful in every wa......”

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Nov 10,2022
Minithumbup
By: 'Ghalia'
Nov 10,2022
0 people found
this helpful
Abbey Jones was EXTREMELY helpful in every way possible. I wish there were more agents like abbey! thank you abber for everything...
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“Amazing Service!Amy and her team were amazi......”

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Nov 08,2022
Minithumbup
Amy
By: 'Shreena'
Nov 08,2022
0 people found
this helpful
Amazing Service! Amy and her team were amazing from start to finish. She went above and beyond to help us with all of queries in a timely and efficient manner. I highly recommend and would use them again. Thank you!...
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Tenant Fees

Overall Fees

Residential Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.



Student Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement

Last updated on 04/06/2019, 2:39 PM by Jaimie Crowther

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by X1 Sales and Lettings, Liverpool L2 2QP



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X1 Sales and Lettings

Branch - Liverpool, L2