Conran Estates\' representatives were on time for every meeting and were fully prepared for every meeting. They knew every detail of the property in question and handled all administrative matters, including the sometimes onerous procedure of verifying identities and addresses, most efficiently. My impression is that Conran Estates\' first priority is to provide both the landlord and the prospective tenant/tenant with a first class service, and my experience of dealing with Nicky and Chetna at Conran Estates is that they succeed in putting their customers\' interests first. The quality of service significantly exceeded my expectations. Well done, and thank you very much for your friendly and efficient service.