Castor Bay Property, Twickenham, TW1
4.8/5, 73 reviews
96% recommended
92% sales valuation accuracy
93% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Castor Bay | Estate agents in Twickenham | Letting Agents in Twickenham London

“Excellent...”

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Mar 26,2021
Minithumbup
By: 'Kimberley'
Mar 26,2021
0 people found
this helpful
We have recently sold our property and Gary was excellent all the way through. We were kept updated at all times and Gary was very friendly, punctual and efficient. We are very pleased with the service provided and would use and recommend Gary again.
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Opening Hours
Address

Castor Bay Property
Regal House, 70 London Road
Twickenham
Middlesex
TW1 3QS
020 8892 5656

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 93% £135,000 £4,450,000
Lettings 100% 99% £650 £3,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 0 15 0 24 1 9 0 2 2
Areas covered
  • TW1
  • KT1
  • KT9
  • TW2
  • TW2
  • KT2
  • KT8
  • TW11
  • W4
  • TW12
  • TW17
  • TW18
  • TW9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS SAGEagent The Guild
Latest Properties

No Properties

Images & Videos

“Excellent...”

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Mar 26,2021
Minithumbup
By: 'Kimberley'
Mar 26,2021
0 people found
this helpful
We have recently sold our property and Gary was excellent all the way through. We were kept updated at all times and Gary was very friendly, punctual and efficient. We are very pleased with the service provided and would use and recommend Gary again....
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“From the start to the finish of selling our p......”

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Dec 19,2020
Minithumbup
By: 'Matt'
Dec 19,2020
0 people found
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From the start to the finish of selling our property Gary’s knowledge, experience and with the zero pushy tactics. He made selling our property stress free and EASY. Throughout the whole time Gary was extremely professional and from the first meeting very honest in ...
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“Castor Bay - Highly Recommend...”

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Oct 19,2020
Minithumbup
By: 'Dianne'
Oct 19,2020
0 people found
this helpful
Rick and Sandra run a super Estate Agency. Their approach is professional straight forward honest and inclusive. Sadly other agencies have a tendency to keep people in the dark, not so at Castor Bay. I was respected. Gary secured a good price and worked hard ...
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“We met Gary when we purchased our residential......”

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Oct 18,2020
Minithumbup
By: 'Alana'
Oct 18,2020
0 people found
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We met Gary when we purchased our residential home this year (2020). It was certainly not a smooth sailing transaction, with quite a few bumps in the road with delays due to Covid among other complications. Gary remained professional and calm throughout the stressful times, and ...
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“Excellent service and sold my property for mo......”

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Oct 07,2020
Minithumbup
By: 'Ryan'
Oct 07,2020
0 people found
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Excellent service and sold my property for more than others quoted. Very helpful and always in contact. Highly recommend if your looking to sell....
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“Sale of our home...”

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Oct 06,2020
Minithumbup
By: 'Richard'
Oct 06,2020
0 people found
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I have nothing other than praise and gratitude for Gary at Castor Bay, we were on the market with three other agents who were unsuccessful before he was instructed and once on board he agreed a sale within 7/10 days. Gary was always upfront, factual, honest ...
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“Gary and his team have been brilliant...”

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Sep 21,2020
Minithumbup
By: 'Martin'
Sep 21,2020
0 people found
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Gary and his team have been brilliant in setting our house for sale online and getting views while we were going through the Covid19 lockdown and other restrictions. They were doing a brilliant liaison between us and the potential buyers, while keeping us informed of ...
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“We are so glad we chose you as our property agents...”

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May 06,2020
Minithumbup
By: 'Paul'
May 06,2020
0 people found
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We are so glad we chose you as our property agents when it was time to move back to Australia. You’ve been a tremendous support looking after our flat ever since, and for more than 15 years! What a truly awesome team you all are- ...
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By: Rick Tooley
May 07, 2020
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Dear Paul, Thank you for taking the time to write this review and share the experience you have had with our company for over 15 years - time does fly by! I speak for the whole team when I say it is a continued pleasure to look after your rental property and work with both you and Victoria. - All the team at Castor Bay. ...

“When I first met David I felt comfortable wit......”

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Mar 22,2020
Minithumbup
By: 'Vicky'
Mar 22,2020
0 people found
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When I first met David I felt comfortable with him straight away. He was extremely professional, friendly and explained everything thoroughly. He regularly updated me on the sale of the house and was always thorough. It’s been a pleasure using Castor Bay and I ...
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“Castor Bay were brilliant from start to finis......”

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Feb 28,2020
Minithumbup
By: 'Alex'
Feb 28,2020
0 people found
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Castor Bay were brilliant from start to finish, We completed our sale and purchase within 8 weeks. Would highly recommend them!...
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By: Rick Tooley
May 07, 2020
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Dear Alex, We appreciate you taking the time to write a review about your experience with our company and Mark in particular. We hope you are well and truly settled into your property now, and I imagine it is quite a delightful place to during lockdown! Stay safe and all the best, Rick. ...

“outstanding, highly recommend...”

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Feb 04,2020
Minithumbup
By: 'Rosalie'
Feb 04,2020
0 people found
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outstanding, sold our house twice! Was very proactive in ensuring the sale went through in desired timeframe. Easy, honets and direct to deal with. A breath of fresh air we would not hesitate to recommend Castor Bay....
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By: Diana Tooley
Feb 11, 2020
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Dear Rosalie, Thank you very much for taking the time to write a review for us, we very much enjoyed marketing your property and it was a pleasure to work with you and your family. Wishing you all the best in your new home and look forward to keeping in contact. Regards, Diana & the Castor Bay Property Team. ...

“Excellent Service...”

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Nov 25,2019
Minithumbup
By: 'Chris'
Nov 25,2019
0 people found
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We recently bought a property through Castor Bay and have subsequently asked Sandra and her team to find us a tenant and manage the rental. As a mortgage broker for over 30 years, I have dealt with many estate agents and I have to say that ...
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By: Diana Tooley
Nov 25, 2019
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Dear Chris, Thank you for taking the time to write a review of your experience with our company. I'm glad we were able to service your property requirements for both sales and lettings. We certainly look forward to working with you again in the future! All the best for now - The Team at Castor Bay Property! ...

“I am selling my property with Castor Bay at t......”

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Nov 25,2019
Minithumbup
By: 'Sasha'
Nov 25,2019
0 people found
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I am selling my property with Castor Bay at the moment and it’s been a totally different experience in comparison to other agents I’ve used in the past. The team at Castor Bay valued my property fairly and in line with the current ...
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By: Diana Tooley
Dec 13, 2019
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Dear Sasha, Thank you so much for sharing your experience with our company, we appreciate the positive feedback and your kind words! It has been a pleasure working with you and we are looking forward achieving a completed sale on your property and working with you in the future. Kind regards, The Castor Bay Property Team ...

“Sandra and her team were excellent....”

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Nov 14,2019
Minithumbup
By: 'SARAH'
Nov 14,2019
1 people found
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Sandra and her team were excellent and really honest with us about the whole process. We agreed four Open House dates and knew that we'd get our best offers within a certain period of time. After one month we'd had several offers, but with the ...
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By: Diana Tooley
Nov 20, 2019
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Sarah, thank you so much for your kind words. It was an absolute pleasure working with you and I will miss the wonderful smell of fresh coffee brewing at every Open Home - you did spoil us! Looking forward to working together in the near future. All the best for now - Diana, Sandra & the team at Castor Bay Property. ...

“Inexperienced sales agent, terrible experience...”

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Oct 15,2019
Minithumbdown
By: 'Robert'
Oct 15,2019
1 people found
this helpful
My family had sold a property once before using this agent and although they were expensive they came recommended. However I was dismayed when the job appeared to have been outsourced to someone else who was not part of their family business but just accepted ...
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By: Diana Tooley
Oct 23, 2019
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Dear Robert, You're free to write any review about our company as you wish, but your behaviour towards any of our team members is unacceptable - hence, the reason we terminated our agreement with you early. It has been over 4 months since there would have been a reasonable reason to contact anyone from our company, but unfortunately I have learnt that along with your review saga, that you are still persisting to harass, bully and threaten members of the Castor Bay Team. I suspect you ...

“Professional, friendly and efficient....”

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Oct 05,2019
Minithumbup
By: 'sian'
Oct 05,2019
0 people found
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Castor Bay have been the letting agent for my flat in Twickenham for the past 6 years. During that time they have managed two tenants - with no voids - perfectly. They are consistently polite, friendly and professional and have dealt with any tenant issues immediately ...
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By: Diana Tooley
Oct 09, 2019
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Dear Sian, many thanks for your kind words and yes, Tina is an all round superstar! The team and I will certainly miss looking after your property and corresponding with you. Please do let us know if you every need any friendly advice. All the best for now, Diana & The Castor Bay Team. ...

“Wow, they did it again!...”

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Jun 18,2019
Minithumbup
By: 'Martin'
Jun 18,2019
0 people found
this helpful
To sell one house at a decent price in a desperately slow market is a great result. To repeat the feat proves beyond doubt that you have complete mastery of your trade. Sandra sold my house last year, so this year my siblings and I ...
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Comment on agent fees
Good
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“Successful Sale...”

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May 07,2019
Minithumbup
By: 'Judith,'
May 07,2019
0 people found
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Sandra's advice when selling our property was invaluable, and resulted in 6 offers on the table within 10 days of the property going on the market - one of which was over the asking price. Sandra and her team were always available throughout the process to help ...
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Comment on agent fees
Fees are in line with other agents.
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“Sandra from Castor Bay Property...”

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Apr 12,2019
Minithumbup
By: 'Heinz'
Apr 12,2019
0 people found
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Sandra is a wolf in sheep's clothing. Very talented at her job and stayed persistent even when our transactions seemed complicated. I will only be using Sandra from here on out, she is fantastic and our go to agent in the UK....
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Comment on agent fees
Good
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“Buyer of a house...”

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Feb 22,2019
Minithumbup
By: 'Nicola'
Feb 22,2019
0 people found
this helpful
Sandra Tooley at Castor Bay Property/Prestige Realty is wonderful. She is not only incredibly knowledgeable, proactive and very organised but has a lovely manner and her straightforward and honest approach is very refreshing and effective. I would thoroughly recommend Sandra Tooley for any type ...
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N/A
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“I've been renting a flat for the last four years ......”

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Jun 13,2017
Minithumbup
By: 'Peter'
Jun 13,2017
0 people found
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I've been renting a flat for the last four years with Prestige Realty as the letting agent. They have been utterly fantastic to rent from, and a breath of fresh air compared to other agencies. The team at Prestige were always incredibly professional, very friendly ...
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Comment on agent fees
Good
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“I have had a lot of experience with agents in ......”

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May 16,2017
Minithumbup
By: 'Crusader'
May 16,2017
3 people found
this helpful
I have had a lot of experience with agents in the past. But after being let down so badly by another local company who should be banned from this industry, it was literally a breath of fresh air to come across Sandra, & Prestige Realty. I ...
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Comment on agent fees
I bought this house to live in, but am a local landlord. If I moved away I would be more than happy to ask Sandra to manage or sell my portfolio, & am sure I'd be happy with her price, & know I'd be happy with her service!
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“What a breath of fresh air! Could not have found ......”

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Apr 14,2017
Minithumbup
By: 'John'
Apr 14,2017
1 people found
this helpful
What a breath of fresh air! Could not have found a better or more professional agent! Took more trouble and really went the extra mile with advice and action. So many contacts she brought in and worked on to secure the sale....
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Comment on agent fees
Very fair
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“Such a great agency! Would highly recommend. In particular Jo ......”

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Apr 10,2017
Minithumbup
By: 'Monica'
Apr 10,2017
0 people found
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Such a great agency! Would highly recommend. In particular Jo and Diana were an absolute pleasure! Always very quick to respond when I needed anything at all or had any questions....
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Comment on agent fees
Standard
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“Having worked with estate agents many times over last 25 years, ......”

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Feb 13,2017
Minithumbup
By: 'Debbie'
Feb 13,2017
0 people found
this helpful
Having worked with estate agents many times over last 25 years, selling my houses, I have never received service like this. They are both astonishing! So helpful, kind and most importantly on your side! Sandra and Rick are the only agents I will recommend or use. ...
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Comment on agent fees
I paid the fees gladly. Worth every penny and worked very hard.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:02 PM 31/10/2017 by allAgents

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