Very unsatisfactory service. Room was let out with broken window and door. No explanation of background of housemates or Landlord. Complaints made are seemingly not taken very seriously and unwilling to cooperate on dispute regarding breach of contract on their behalf. My safety has not been of concern to the agency and they expected me to remain in a property I felt unsafe in. Overall I would not recommend this letting agency to anyone.
What agent could do to change your mind?
They have been rude with me from the moment I signed the contract. Better customer service is needed and as quoted on thier website \"We are a private company whose customer care policy is of the upmost importance whether you are a tenant or landlord\" - this is incorrect and they have not followed this through, it is very misleading and untruthful