67% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
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2024
allAgents People Awards
Mar 24,2021
Mar 24,2021
0
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I contacted Martin&co in Bath to make an offer on a property, matching the asked amount. After prompting a few times the person I had contacted, I offered the asking price, and she informed me in writing that the landlord had accepted the offer and proceeded to send me the paperwork with the agreed tenancy length. I filled in the relevant paperwork and sent it off, satisfied that I had secured the property. The property however remained in their active listings, I just thought they had forgotten to take it down. I then received an email the following day telling me that the landlord had accepted another offer. No explanation or apology. I emailed back explaining my disappointment, as I was under the impression that I had secured the property, and never received a reply or explanation. I was however added to their distribution emails advertising other properties, without my consent, and asked to get removed from that. I can only assume they received a higher offer and sent it on, which should not have happened once my offer had been accepted in writing.
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Latest Reviews
31st Mar 2021
reviewed by 'Current'
24th Mar 2021
reviewed by 'J Meloni'
3rd Oct 2018
reviewed by 'PMC'
15th Feb 2017
reviewed by 'Fan'
29th Jul 2014
reviewed by 'Terrible'
Opening Hours
Address
Martin & Co
1 Cleveland Terrace
Bath
Somerset
BA1 5DF
01225 429999
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £635 | £1,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Mar 31,2021
Mar 31,2021
1
people found
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We rent a property through Martin and Co that is owned by *.* is a persistently dithering, miserly **who refuses to update a 50 year old electrical system despite repeated and ongoing electrical issues that affected several appliances and despite the recommendations of the electrical safety report, *** ...
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Mar 24,2021
Mar 24,2021
0
people found
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I contacted Martin&co in Bath to make an offer on a property, matching the asked amount. After prompting a few times the person I had contacted, I offered the asking price, and she informed me in writing that the landlord had accepted the offer ...
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Oct 03,2018
Oct 03,2018
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I would not recommend using this agency.
They had a poor communication with me and had clearly took side for the landlord at the end of the tenancy.
For example, they didn't provide the 24h notice before a visit and just walked in without knocking ...
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Oct 05, 2018
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I need more information on which tenancy this relates to before I can fully respond. ...
Feb 15,2017
Feb 15,2017
0
people found
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I rented a flat for almost three years and a half with Martin & Co Bath. It's my only experience renting in the UK, I'm a student.
Regarding my first two years, it did take a while (sometimes more than 6 months!) to get some things repaired.
...
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Comment on agent fees
I don't know how it usually works, but I paid £255 agency fees.
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Jul 29,2014
Jul 29,2014
2
people found
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Same story as usual - a student letting, so they saw us coming and decided to rip us off.
Check-in was a cursory quick thing not noting the many damages, uncleaned state of property etc. Submitted our own check-in - M&Co accepted this but ...
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Comment on agent fees
Paid them for nothing. On top of agency fees are them taking majority of deposit unfairly.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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