we are absolutely disgust with the service provided by the agency. We confirmed the appointment with the lady called Tegan over the phone twice. At the end nobody turn up for the viewing. We made a long long way from West Midlands (in small hours in the morning) to see the property (they were aware of that when we arrange the time). When we called to see what\'s going on we found out that we were not even on the list!!!!! We will contact the lawyer in this matter.
Hopeless ... This situation put under the stress my fiancee who is heavily pregnant.