Jan 14,2013
Claire Taylor-McCooke
Jan 14,2013
4 people found
this helpful
I had gone onto there website to see if they covered my area which they say they did. I asked for a call back, which came from Hart there sister company. I explained to the gentleman that I did not want to use Hart because of the client base he they passed me onto the head office who made an appointment with Claire for Today at 10:am. After 45min with now show or call I telephone and spoke to Leo who then stated we don\'t cover the area and remembered a conversation with the head office but know one informed myself. Stay clear of Felicity J Lord as they don\'t understand the meaning of customer service only there service charges.
What agent could do to change your mind?
All they had to do was to pick up the telephone and phoned. I would have then found another agent in my area.
Attached Files
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review. PLEASE NOTE! This is not the page to leave a new review of Felicity J Lord Office 4! To leave a new review of Felicity J Lord Office 4, please click the link below !
Write a review for Felicity J Lord Office 4

(optional) upload photographs,images,youtube video or .pdf files to support your review

Felicity J Lord

644-646 Mile End Road Bow, London
Greater London
E3 4LH

020 8981 3666

Opening hours