91% sales valuation accuracy
97% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Mar 16,2021
Mar 16,2021
0
people found
this helpful
this helpful
Stella and Emma were excellent. Dealt with everything quickly, professionally and friendly. Kept us upto date though out the sale process which was very smooth and easy.
The whole process from my first contact to completion took about 6 weeks
Thankyou
The whole process from my first contact to completion took about 6 weeks
Thankyou
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
15th Mar 2021
reviewed by 'Simon & Lisa Cooke'
25th Feb 2021
reviewed by 'Allyson'
17th Feb 2021
reviewed by 'Danny'
24th Feb 2020
reviewed by 'M'
Opening Hours
Address
J R Hopper & Co
The Little Shop On The Hill
Hawes
North Yorkshire
DL8 3QP
01969 667744
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 91% | 97% | £27,500 | £715,000 |
| Lettings | 0% | 50% | £1,000 | £1,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 34 | 1 | 52 | 1 | 2 | 2 |
Areas covered
- DL8
- CA17
- DL11
- BD24
- LA2
- LA6
- LA10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Mar 16,2021
Mar 16,2021
0
people found
this helpful
this helpful
Stella and Emma were excellent. Dealt with everything quickly, professionally and friendly. Kept us upto date though out the sale process which was very smooth and easy.
The whole process from my first contact to completion took about 6 weeks
Thankyou...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 15,2021
Mar 15,2021
0
people found
this helpful
this helpful
We recently bought a house through J R Hopper and we found them an absolute pleasure to deal with. They were both friendly and professional at all times and most importantly always getting back to us when they said they would with updates.
I cannot ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 26,2021
Feb 26,2021
0
people found
this helpful
this helpful
Great service from the start. Always available to help. Helpful throughout the sales process.Stella and Emma were particularly fantastic. Thanks...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 25,2021
Feb 25,2021
0
people found
this helpful
this helpful
I found that the staff were always very helpful, friendly and despite pandemic restrictions, there was always someone who could assist with any queries. Great local knowledge, when we were looking for professionals to help us in the conveyancing process....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 17,2021
Feb 17,2021
0
people found
this helpful
this helpful
I have just purchased a house for which JR Hopper were the seller's agent. I dealt with a lady called Stella Huntbach who was totally professional throughout the course of the transaction. She was able to help me quickly agree a price with the purchaser ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 24,2020
Feb 24,2020
0
people found
this helpful
this helpful
The whole team at Hoppers (Brian/Stella and Sarah) have been amazing from start to finish during the sale of our property, I can recommend the company without hesitation, they are the best estate agents I have ever dealt with....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 11,2019
Oct 11,2019
0
people found
this helpful
this helpful
Hoppers have been simply wonderful! They have not only helped us in the initial stages of finding a house but walked with us with enthusiasm during the ups and downs of purchasing. They have bent over backwards to help and support us in practical ways ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 08,2019
Oct 08,2019
0
people found
this helpful
this helpful
Good Service throughout our sale. Kept informed of progress. It was great that all viewings were carried out by the Hoppers Team. Thank to Sarah for securing the Sale....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 26,2018
Jun 26,2018
0
people found
this helpful
this helpful
We came to visit a property after four days of trying to contact your office. We left emails and messages and finally after several phone calls to the Hawes office, we scheduled an appointment.
After the viewing we left the agent with three important questions ...
read full review
read full review
Comment on agent fees
Very expensive fees not value for money. Very high deposit of six weeks as aposed to four which is industry standard. Makes the agency look greedy!
Was this helpful?
Yes
Yes
Jun 21,2018
Jun 21,2018
0
people found
this helpful
this helpful
We liked the fact that there was an office in Hawes which was more local to our property & always found the Staff very helpful...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 17,2018
Jun 17,2018
0
people found
this helpful
this helpful
I found Gemma and Stella to be very supportive of our hunt for the perfect cottage for us. Viewings were organised quickly and efficiently and after a false start, we did find the right cottage for us. Questions were answered quickly and things went smoothly. ...
read full review
read full review
Comment on agent fees
I felt they were fair.
Was this helpful?
Yes
Yes
Apr 22,2018
Apr 22,2018
0
people found
this helpful
this helpful
Stella was very professional from start to finish. She always responded to all contact and followed through. She was well organised and calm, keeping you informed. After the sale she helped us with removals and selling antiques
Alison did the weekend viewings. She was very ...
read full review
read full review
Comment on agent fees
Reasonable and comparable to other agents.
Was this helpful?
Yes
Yes
Apr 15,2018
Apr 15,2018
0
people found
this helpful
this helpful
Stella was an absolute professional helping to coordinate our purchase of the Old Dairy at North Stainmore. There were numerous stressful hurdles to overcome but she resolved every issue as it arose in a professional, pragmatic, reassuring and friendly way. If only lawyers were as ...
read full review
read full review
Comment on agent fees
NA
Was this helpful?
Yes
Yes
“Stella was MAGNIFICENT and I don't know that we could have bought the house without her...”
Apr 14,2018
Apr 14,2018
0
people found
this helpful
this helpful
Stella is always cheerful and brim full of solutions. We were looking at inaccessible houses in appalling weather. Her local knowledge was very valuable; she not only knew the house but also the neighbours, and she was able to put us in touch with a ...
read full review
read full review
Comment on agent fees
Na
Was this helpful?
Yes
Yes
Mar 23,2018
Mar 23,2018
0
people found
this helpful
this helpful
Travelled from Dorset in snow to Thwaite to view on Sunday morning with Agency owner Brian Carlisle. We agreed on the property and no viewings further occur and property to be removed from market and he would take charge personally ! Next day etc my offers ...
read full review
read full review
Comment on agent fees
N/ a
Was this helpful?
Yes
Yes
Feb 19,2018
Feb 19,2018
0
people found
this helpful
this helpful
I experienced a fantastic and professional service from Emma. She was supportive throughout the purchase, from the initial viewings through to the eventual completion on the chosen property. She made the process straightforward and stress-free and communicated with me clearly throughout. Overall it was a ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Jan 23,2018
Jan 23,2018
0
people found
this helpful
this helpful
Gemma was brilliant from the moment we met her. She had a really good knowledge and understanding of the property that we were interested in and she kept us informed throughout the process. She always got back to us when she said she would and ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
Jan 11,2018
Jan 11,2018
0
people found
this helpful
this helpful
After a disappointing start with Hoppers I was looking to change estate agents. However, this changed once Gemma took over the sale of the house. I found her to be capable, professional and reassuring during a difficult sale. She is a credit to Hoppers estate ...
read full review
read full review
Comment on agent fees
I am sure the fees are industry standard but in my opinion too high.
Was this helpful?
Yes
Yes
Dec 28,2017
Dec 28,2017
1
people found
this helpful
this helpful
Very pleased with the way Stella, Gemma, Emma and other staff at Hoppers handled the sale of Widdale Foot. They were always very friendley, reliable and efficient and always did their best to be available to show prospective customers round the house....
read full review
read full review
Comment on agent fees
Estate Agents fees are always on the high side compared to those for the solicitors. Hoppers are as reasonable as any other agency.
Was this helpful?
Yes
Yes
Dec 29, 2017
View all comments
(1)
Thankyou for your positive comments. Glad the team in Hawes got you on your way, and please pass on our name to anyone else you know is thinking of a move . ...
Dec 21,2017
Dec 21,2017
0
people found
this helpful
this helpful
Stella has provided us with continuous information about prospective viewings and the progress of our sale once we were under offer. She and Gemma have been very helpful when we needed an engineer on site and we could not be there, and as a conduit ...
read full review
read full review
Comment on agent fees
Pretty normal, fees and we have had good service for the money.
Was this helpful?
Yes
Yes
Dec 13,2017
Dec 13,2017
0
people found
this helpful
this helpful
Gemma handled both my sale and purchase and was consistently professional and helpful. It was a difficult time for me, due to illness, and Gemma went well beyond the call of duty to ensure that both transactions were handled efficiently. I can't rate Gemma highly ...
read full review
read full review
Comment on agent fees
A little toppy.
Was this helpful?
Yes
Yes
Dec 15, 2017
View all comments
(1)
Dear Happy Bunny. So glad the team got both your sale and purchase over the line. Have a great time in your new home. I like to think that going beyond the call of duty is the norm for Gemma and the team. Thanks again. ...
Dec 08,2017
Dec 08,2017
0
people found
this helpful
this helpful
Supporting my recent purchase of a property down Widdale, Stella was an absolute star. Although JR Hopper were representing the vendor, I was always given the impression that my interests were also being well looked after. Constantly being asked "how can I help", Stella was ...
read full review
read full review
Comment on agent fees
Not applicable
Was this helpful?
Yes
Yes
Dec 07,2017
Dec 07,2017
0
people found
this helpful
this helpful
Emma did a fantastic job in keeping me informed & updated throughout the purchase of my property. I would highly recommend her....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 24,2017
Nov 24,2017
0
people found
this helpful
this helpful
Gemma Calvert was our main contact - she was extremely helpful throughout - from viewings in the rain at the weekend, through contacting solicitors and vendors as required, to providing contacts for insurance, surveys and tradesmen - she did all of this efficiently and with ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 24,2017
Nov 24,2017
0
people found
this helpful
this helpful
Gemma was so helpful in the process of us buying a new house. She dealt with queries quickly and efficiently and made communication with the sellers run smoothly. She was always very friendly and polite and extremely helpful - an excellent estate agent, I thoroughly ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 23,2017
Nov 23,2017
0
people found
this helpful
this helpful
Stella is a marvel!! She is so suited to her job and is a credit to your company! She handled what transpired to be a lengthy process, with efficiency, diplomacy, much charm and humour, chasing gently whenever necessary and kept the communication going between both ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 12,2017
Apr 12,2017
0
people found
this helpful
this helpful
Charlotte, Gemma and team couldn't have done better. Always contactable, professional and I felt nothing was ever too much trouble....
read full review
read full review
Comment on agent fees
In line with other fees
Was this helpful?
Yes
Yes
“excellent service, friendly, efficient. recommended local tradesmen to carry out ......”
Nov 23,2016
Nov 23,2016
0
people found
this helpful
this helpful
excellent service, friendly, efficient. recommended local tradesmen to carry out work on the property. always prompt in answering any questions...
read full review
read full review
Comment on agent fees
not applicable as we were buying, the property, even more impressed
Was this helpful?
Yes
Yes
Aug 12,2016
Aug 12,2016
0
people found
this helpful
this helpful
Very pleased with the quality of service and advice provided by Stella and the team at Hopper's. Nothing too much trouble and lots of feedback on progress with the sale and viewings. Good local market knowledge. Would recommend Hoppers to anyone selling a property in ...
read full review
read full review
Comment on agent fees
Fees were on a par with other Agents asked to look at the property. Local presence in Hawes and market knowledge together with very helpful staff made us decide to go with Hoppers
Was this helpful?
Yes
Yes
Jul 27,2016
Jul 27,2016
0
people found
this helpful
this helpful
All contacts with this agent were helpful. Staff were always friendly and willing to help. Questions were answered honestly. The property details - we looked at quite a few - were always full & clear and there was always a layout plan....
read full review
read full review
Comment on agent fees
What we expected.
Was this helpful?
Yes
Yes
Stella
(53)
Sarah
(41)
Christina
(26)
Emma
(33)
Alison
(1)
Tom
(16)
Brian
(13)
Liz
(0)
Lynn
(2)
Pam
(18)
Natalie
(6)
Emma
(3)
Leeselle
(1)
Paul
(0)
Elizabeth
(0)
Landlord Fees
https://www.jrhopper.com/Lettings/Landlord-InformationTenant Fees
https://www.jrhopper.com/Lettings/Tenant-Information Last updated at 18/11/2020, 1:23 PM by ChrisComplaints Procedure
No procedure set.
Last updated at 9:30 AM 09/11/2017 by allAgents
Best Overall Agent in DL8 
Best Estate Agent in DL8 
