As a first time buyer, the process of buying a house was quite a daunting process. All of the staff, particularly those highlighted helped greatly alleviate any fears and answer all questions throughout the process. I was very lucky to have a smooth purchase, but was very impressed by the amount of contact and regular updates by the agency along the way. After having different dealing with agents over the years (mostly through renting) I can certainly say I would not considering using any other estate agent other than Maitlands, and fully intend to use them again for any future purchases and sales. They made the whole process very easy and acted in a very professional but friendly way. Many thanks to them.