I am an overseas landlady and have rented my property with P.G. Estates for about 20 years. It\'s a small local business employing qualified and competent staff and the majority of time I feel as if I am good hands. My experience with them is that they are responsive to any concerns I might have, mainly make sensible decisions on maintenance and make sure those charges are reasonable. I feel they provide good customer service for both tenant and Landlady/lord.