James was an extremely helpful agent for me. As an American coming to this country to study at RHUL I had no ability to visit the area to look for a suitable flat to live in during my stay. Upon reaching out to Townends, James was very attentive in familiarizing me with the area, as well as finding a suitable property. Arriving to the UK and immediately brought to my new flat I was more than pleased with the property. James did a wonderful job in placing me in an area close to school and town, in addition to being a comfortable living environment. He continues to be a great resource for me and has always been attentive and quick to respond to any questions I have.