Dear Still Waiting. I am sorry to hear that you have had a problem with rent arrears on your property. There certainly should not be any difficulty in advising you of the amount of the arrears by the tenant or why there are arrears and I am very surprised that you say you are waiting for a response. If you would like to contact me direct at the branch I will be more than happy to look into this and to assist you. Kind regards Stephanie Prior Compliance Director.
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