50% lettings valuation accuracy
99% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Jan 09,2013
Jan 09,2013
3
people found
this helpful
this helpful
Do not deal with this estate agent! There's plenty of decent estate agents in Chester,Chester Place Lettings, small operation, their websites an absolute joke mentions a friendly service, looking out for your needs, what a load of rubbish. A duo of cowboys out to wrangle every penny out of you when you move out, not willing to help, they claim to have 7years experience between them, one agent tells you one thing and other another, awful pair to deal with. DON'T BOTHER GOING WITH THIS SMALL OPERATION THEY ARE COWBOYS!!
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Jan 01, 2015
What does Google's search engine have to do with being a good letting agency? Anyone can pay someone to set-up your meta data correctly. I've worked in a letting agency before and it's true that they work not for the tenant but for the landlord. I'm looking at a few of Chester Place's properties, so I hope that the above review is just a disgruntled tenant (which agencies have to deal with all the time). Jan 11, 2013
Woolfy is quite clearly spineless or made up. It is difficult to respond to this so called review when it does not refer to a property or an individual. As letting agents we act on behalf of our landlord clients and not the tenant. If a tenant leaves a property in a poor condition then it is our job get the problems rectified and charge the tenant. If the tenant is not happy with this then there is a dispute scheme they are welcome to use which they have not. Woolfy refers to our website being a joke but Google seem to hold it in high regard. If Woolfy could have the decency to reveal his identity then we would be able to respond in more detail.
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Latest Reviews
28th Nov 2018
reviewed by 'Shane'
14th Jun 2018
reviewed by 'James'
20th Mar 2018
reviewed by 'Anthony'
13th May 2015
reviewed by 'Sophie'
9th Jan 2013
reviewed by 'Woolfy'
6th Mar 2012
reviewed by 'RVilla'
Opening Hours
Address
Chester Place
15 Castle Street
Chester
Cheshire
CH1 2DS
01244 458776
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 50% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Overall
Overall
Latest Properties
Nov 28,2018
Nov 28,2018
0
people found
this helpful
this helpful
Chester Place looked after our property for over a year when we relocated down south. Mark and the team were friendly, helpful and professional throughout. They made managing the letting from a long distance really straight forward....
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Comment on agent fees
Fair and reasonable.
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Jun 14,2018
Jun 14,2018
0
people found
this helpful
this helpful
I have known Zoia for almost 17 years and I have known Mark for 9 years and over that time they have both helped and advising me with renting out the several properties that I own. They have been a pleasure to work with, being dependable, honest, ...
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Comment on agent fees
Good
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Mar 20,2018
Mar 20,2018
0
people found
this helpful
this helpful
Moved to France in 2009 and let the apartment we owned in Mold through Zoe at Chester Place. Tenants have changed over the years but we have never, ever had a non payment of rent. We have now decided to sell the property and Zoe could ...
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Comment on agent fees
Fees correct.
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May 13,2015
May 13,2015
2
people found
this helpful
this helpful
They really need to learn how to give good customer service, as I have been emailing them about a property a few times and have not once had a reply, so today I called the office and a woman answered, who did not give me ...
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Jan 09,2013
Jan 09,2013
3
people found
this helpful
this helpful
Do not deal with this estate agent! There's plenty of decent estate agents in Chester,Chester Place Lettings, small operation, their websites an absolute joke mentions a friendly service, looking out for your needs, what a load of rubbish. A duo of cowboys out to ...
read full review
read full review
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Yes
Jan 01, 2015
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(2)
What does Google's search engine have to do with being a good letting agency? Anyone can pay someone to set-up your meta data correctly. I've worked in a letting agency before and it's true that they work not for the tenant but for the landlord. I'm looking at a few of Chester Place's properties, so I hope that the above review is just a disgruntled tenant (which agencies have to deal with all the time). ...
Mar 06,2012
Mar 06,2012
2
people found
this helpful
this helpful
Myself and 2 others rented a property from Chester Place back in January 2011. It was on a 6 month basis which we then continued month by month until February 2012. When the date of us leaving the property was due to arrive, Mark from Chester Place came round ...
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What agent could do to change your mind?
Be more trustworthy and truthful with your tennants. They went back on their word and succombed to the pressure of the landlord when they knew the property was fine.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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