I first saw a lady called Joanne, who advised me the property would be let unfurnished, (she was talking badly about the current tenants too, which I found unfair) I paid the holding deposit to secure the place. from this point onwards I never had contact with her, oh my how worse it got. I then had the misfortune to deal with Lynn Randall, we went to look at the property and hand keys over Only then did i find out they would not be renting unfurnished, and that the old broken rickety furniture would be staying, she assured me the property was ready (professionslly cleaned etc) it wasn\'t you can tell she had been up here moving round dirt with a wet cloth, there was still dried food particals on the floor, black all over the windows that only needed a bit of bleach and then re chalking ( she said they wouldn\'t be rectifying that ( i later had to do this myself as I have a baby who was just tall enough to reach the mould) the was lights hanging out of their sockets, broken lights, but worst to come was when I entered the bedroom, there was a weird smell I couldn\'t place it was everywhere!! the beds in both rooms, were covered in mould and stains that looked fresh and not quite dried in ( at that point I heaved and was nearly sick) I quickly told Lynn I would not be moving in until it was up to scratch and the beds taken out, the rickety furniture apart from the beds would have to stay she said, blaming everything on what the landlord will and wont do( cant confirm this to be true as they have not as yet given me the LL details.
After about a week I had contact from Lynn again to say it was not ready (again) sure the beds had been taken and everything was as it was not clean and wobbly furniture insitu............now fast forward a few months and i\'d say 8 out of 10 emails get ignored, the person you need to speak to is never there conveniently and then i\'m sitting at home one evening and I smell burning, the wobbly wall unit was on fire, it had been resting on a light, whos idea this was I dont know, thank god I was awake, I would hate to speculate on what could of been, I immediately set to try and move it off the light, it would not budge, just wobble and nearly fell on me, I had to ask a friend to come and dismantle it, now, had Lynn of arranged to have this removed when i first asked I wouldn\'t of ended up with a fire in my flat. I informed lynn what I had done all she said was it looks better without it when she visited, no concern for the saftey of me or my daughter, she really is a piece of work this one!! NOw she doesn\'t deal with me at all, I only get to speak with Nikki who for all intents and purposes is pretty much following suit!! ICANT BELEIVE THEY ARE ALLOWED TO PRACTICE BUSINESS, and just to point out to anybody reading these, the 3 reviews that are good are all from redwood themselves to balance out the negative feedback they get!!
What agent could do to change your mind?
fixed the unsafe things in the flat, answered my questions when asked....too many things to mention, i am so frustrated with them.