Farran and Ross managed a sale process which eventually fell through, subsequently let the property, and then saw through a successful sale to the tenant.
The advice I had on pricing for both the sale and rental was spot on and generated plenty of early interest.
Through the abortive sale they put in a lot of legwork chasing down a very evasive purchaser and his lawyers and were robust in pushing back on unreasonable or irrelevant requests.
Between the team they maintained good cover and were easy to contact during office hours and were diligent in calling back/ updating when promised.
I found them both honest and straightforward to deal with.
The letting team were very effective at dealing with minor issues (washing machine/fence etc) and addressed these with no hassle at reasonable cost.