Please do not use unless you are clear about all the hidden fees and happy to pay them all. What scam artists this company are. I have never heard anything run so badly with so many hidden fees. I am the mother of a young daughter who has moved away from home to be independant and wished to handle things on her own. But she has been ripped off so much by this letting agent. She had a 12 month contract and wished to cancel giving notice and oh the fees emerged. You are charged extra fees on top of your rent to renew your contract or charge for leaving so catch 22 I thought. Please read these reviews before you use this agency and be extremely careful.
What agent could do to change your mind?
Explain fully all the charges from the start in a way a young person would understand starting out on their own in the first time. Be more approachable to their customers. Cut back on all the expensive admin charges.