40% sales valuation accuracy
40% sales fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Feb 27,2021
Feb 27,2021
2
people found
this helpful
this helpful
I am trying to sell my four bed, beautifully positioned, in catchment for five schools yes FIVE very high quality schools, great garden, easy access to motorway, public transport, shops all near by, one even less than two minutes walk.
Had trouble the moment we started viewings.
Firstly *ropes you in gives you a way over high value to get you to sign on.
Then he drops your house to a other person in our case ** . ** came out to do the viewings knowing NOTHING about the house at all, I had to explain everything again, then bundling our two large dogs into a car in subzero temps we went to get a coffee asking charles one simple thing, to call us when he was done.
After the last viewing was supposed to have finished no call, we made our way back home to find the lights all on and no **, checking cctv found he had left half hour early.... no call, after taking half hour to clean up, turn lights off and warm up I check cctv more and find he left people unattended to just wander.... with all our valuables.... unattended which is something we expressly asked not to happen.
I called he said he would ring me in the morning to say what happened.
No call, late after noon I call get several piss poor offers, one stunner and another 10k less.
I wanted to obviously go with the big boy offer but was told the 10k less one was cash which would mean quick sale, I wanted out and said fine a 10k loss would suck but they really pushed that the other offer wouldnt probably go through anyway.
So I find a house I like and like a idiot ask them to act as our representation to buy it for us....oh boy.
The offer falls through.....turns out it wasnt cash, they didnt want to pay the interest on the morthgage for a house made of concrete block.... something * hadnt told them and apparently knew nothing about, which was odd since he said he had sold numerous houses in this area and the entire area is concrete block save for 7 hours which are council..... weird its like he lied about his selling here.
Also one of the lures for Taylors had been them supposedly checking all offers to see if they could complete without issue I have seen NO sign of this at all.
So second offer, turns out when accepting my crappy first offer they had messages from another buyer offering 10k more which they never told me about till the first fell through.... not impressed.
This is another mortgage offer but they got mortgage accepted and I thought yay and packed ready to go.
Now the buyer is getting arssy, demanding more viewings despite covid and my personal health, Karl is getting nasty blackmailing me saying they will pull out if they dont get their way, as the wife had apparently not seen the house.
Not seen the house but they had put in a offer wasted months of my time getting it to this point only to claim they would drop out if I didnt let them view again.
I told them I am mid packing, house is a state with that, that my health is at risk but nope forget me I better do as I am told by the men or else, it was condesending, blackmail, rude and since the buyers had been poking their head in my windows, helping themselves into my garden and going to my neighbours I have had it, I was so fed up with Karls BS and expecting me to jump when told I let them have it that if this offer falls through I will be firing the whole lot for wasting four months of my life on unchecked bs offers.
Had trouble the moment we started viewings.
Firstly *ropes you in gives you a way over high value to get you to sign on.
Then he drops your house to a other person in our case ** . ** came out to do the viewings knowing NOTHING about the house at all, I had to explain everything again, then bundling our two large dogs into a car in subzero temps we went to get a coffee asking charles one simple thing, to call us when he was done.
After the last viewing was supposed to have finished no call, we made our way back home to find the lights all on and no **, checking cctv found he had left half hour early.... no call, after taking half hour to clean up, turn lights off and warm up I check cctv more and find he left people unattended to just wander.... with all our valuables.... unattended which is something we expressly asked not to happen.
I called he said he would ring me in the morning to say what happened.
No call, late after noon I call get several piss poor offers, one stunner and another 10k less.
I wanted to obviously go with the big boy offer but was told the 10k less one was cash which would mean quick sale, I wanted out and said fine a 10k loss would suck but they really pushed that the other offer wouldnt probably go through anyway.
So I find a house I like and like a idiot ask them to act as our representation to buy it for us....oh boy.
The offer falls through.....turns out it wasnt cash, they didnt want to pay the interest on the morthgage for a house made of concrete block.... something * hadnt told them and apparently knew nothing about, which was odd since he said he had sold numerous houses in this area and the entire area is concrete block save for 7 hours which are council..... weird its like he lied about his selling here.
Also one of the lures for Taylors had been them supposedly checking all offers to see if they could complete without issue I have seen NO sign of this at all.
So second offer, turns out when accepting my crappy first offer they had messages from another buyer offering 10k more which they never told me about till the first fell through.... not impressed.
This is another mortgage offer but they got mortgage accepted and I thought yay and packed ready to go.
Now the buyer is getting arssy, demanding more viewings despite covid and my personal health, Karl is getting nasty blackmailing me saying they will pull out if they dont get their way, as the wife had apparently not seen the house.
Not seen the house but they had put in a offer wasted months of my time getting it to this point only to claim they would drop out if I didnt let them view again.
I told them I am mid packing, house is a state with that, that my health is at risk but nope forget me I better do as I am told by the men or else, it was condesending, blackmail, rude and since the buyers had been poking their head in my windows, helping themselves into my garden and going to my neighbours I have had it, I was so fed up with Karls BS and expecting me to jump when told I let them have it that if this offer falls through I will be firing the whole lot for wasting four months of my life on unchecked bs offers.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
10th Mar 2021
reviewed by 'Nicholas Lee'
27th Feb 2021
reviewed by 'Laura'
23rd Jan 2021
reviewed by 'Ljack83'
23rd Oct 2014
reviewed by 'Very'
10th Aug 2014
reviewed by 'Anon'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 40% | 40% | £120,000 | £150,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 1 | 2 | 0 | 0 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Apr 01,2021
Apr 01,2021
0
people found
this helpful
this helpful
From my first until last engagement very impressed with the outstanding service from Karl excellently supported by Charles and Jacky. Their friendly approach and professionalism often through challenging times helped and I would highly recommend them to anyone buying or selling a property in the ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 10,2021
Mar 10,2021
0
people found
this helpful
this helpful
At the start of the pandemic my father died leaving me to deal with the property. After ringing Taylors they gave me advise about what I needed to do to get the property on the market and reassured me they would find me 'respectable' tenants. ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 27,2021
Feb 27,2021
2
people found
this helpful
this helpful
I am trying to sell my four bed, beautifully positioned, in catchment for five schools yes FIVE very high quality schools, great garden, easy access to motorway, public transport, shops all near by, one even less than two minutes walk.
Had trouble the moment we ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 23,2021
Jan 23,2021
1
people found
this helpful
this helpful
I started selling my grandparents property with Taylors roath, they organised viewings and the problems started.
We asked them to call when they were done showing people round so we could come home, they didn't call, half hour after viewings were meant to end, freezing ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 23,2014
Oct 23,2014
12
people found
this helpful
this helpful
I booked to view a property and was told Justin would meet me there, and they would send me a text to confirm the house number and postcode. They didn't send a text but I was able to see from Google maps/street view which ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 30, 2014
View all comments
(1)
As a Branch Lettings Manager it is important for us to review any complaints to better enable us to improve on our mistakes so we meet and exceed our customers expectations. I am sorry that our service levels on this occasion was not to your satisfaction. When a Client telephones to book a viewing on one of our properties, we register your details and inform you of the name of the member of staff who you will be meeting once an appointment is confirmed. We then inform you we will try and arrange ...
Aug 10,2014
Aug 10,2014
0
people found
this helpful
this helpful
I used Taylors as I had a really positive experience when buying through them. This was a big mistake. The valuation was over £20,000 too high (which conveniently meant that I payed a higher rate). I must have spent a total of around 40 hours attempting to ...
read full review
read full review
What agent could do to change your mind?
As aboveAttached Filesnbsp;
Comment on agent fees
As above
Was this helpful?
Yes
Yes
Aug 01,2014
Aug 01,2014
0
people found
this helpful
this helpful
Booked an appointment to view a property. A day later received a call to advise then property is not advertised correctly & it should say there was a sitting tenant. When I asked what the move out date / current contract situation was I was advised "Dunno, ...
read full review
read full review
What agent could do to change your mind?
General professional courtesy would be nice when dealing with people who would be earning you commission.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
