Pure determination is how I would sum up Simon. He came and looked at the property, photographed it well, and we all know how badly that exercise can go with some agents, and he spent time finding out the sort of tenant that we were looking for. Due to the location it was not an easy place to let but he did not give up and kept us informed along the way. We were so pleased with the service he offered that he has since let another property for us. Long may it continue.