We spent a long time searching for our first property and dealt with all the agents in the Crouch end / Muswell Hill / Harringay Ladder area. We got to see the best and worst agents and Castles Turnpike Lane was (and is) the best. As a first time buyer it is a particularly stressful experience as the entire process is new and one places a lot of trust in the agent to help one through the process. Castles Turnpike Lane was not only professional, innovative, friendly and helpful but above all dealt with us in an open and honest way. Our experience began with Sunny who showed us around our flat twice before we made an offer. Many agents insist on giving a full sales pitch and trying to force a sale during a viewing but Sunny knew exactly how to give us the information we needed without crowding us during our viewing. As a result our viewing experiences were relaxed and we had the space to take it all in. We dealt with Sunny a number of times during our purchase and he continued to be helpful, professional and efficient at all times. Panos took the lead on our transaction which faced numerous legal challenges from offer to completion. Panos dealt with all these challenges in a calm and innovative way, ensuring that he was in constant communication with all parties involved. I have no doubt that without Panos\' experience and dedication that the transaction would have fallen through but instead he ensured that all 5 parties in the chain ultimately walked away happy in their respective properties. I would unreservedly recommend Castles Turnpike Lane to anyone looking to buy in the area and will be back to use their services again in future!