From our initial meeting with Jennifer, she completely understood our needs and produced specific properties for us to peruse and within an hour we were able to make an appointment for the following day to view a property, which we made an offer on later that day. Jennifer was able to answer all our questions honestly and we made to feel very comfortable and unrushed throughout the viewing. We were extremely impressed. Jennifer was incredibly professional and we would seek her out again when we are next looking for a property.
However, at another branch of Cubitt and West, we had to liaise with another agent, Ross, as the sale progressed who we found to be very unhelpful- not returning calls and generally we felt she either couldn\'t be bothered or wasn\'t interested.
Having said all of the above, we did feel that all the staff at Western Road were very approachable, helpful and friendly.