“Thank god I read reviews before renting anywh......”
1 Star Review
Feb 18,2021
By:
'Irritated'
Feb 18,2021
Branch: High Wycombe, 19 Crendon Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: HP13
Branch: High Wycombe, 19 Crendon Street
Lettings (Prospective customer)
Postcode: HP13
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people found
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Thank god I read reviews before renting anywhere with this estate agent,
After visiting a property which looked dirty and worn, I was assured the landlord would have it cleaned and prepared for moving in. I was dubious and requested a second viewing where I used a list of things to check I found online.
This included checking all the windows, using a torch to look for mould, checking all the taps work and have pressure and enquiring about the heating system.
On a second inspection this property had several windows which did not close properly, several areas of mould and damp just painted over with the paint bubbling and no boiler. The place would have been absolutely freezing.
They tried to assure me that everything would be dealt with before moving in and pushed me to place a holding deposit and sign a tenancy agreement. It was at this point I looked at online reviews and luckily did not get mixed up with these cowboys.
To any students who have to use these guys, don't let them rush you around properties. Find a list online of things to look for and get in writing their acknowledgement of the issues prior to moving in. Take plenty of photos when you move in. Make sure you get a signed certificate that your deposit has been put into the Tenant deposit scheme. Speak with the current tenants in front of the agent about any issues they have had.
When it comes to mould you have a surprising amount of rights, inform these guys of the issue, they won't do anything just go straight to the council after you have let them know, and they haven't responded/repaired anything in a timely manner.
You are a cash cow to these guys, they are banking on you not knowing your rights or not being bothered to do anything about it.
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