That was like night mare for me to be tenant of Alba residential by this I mean never ever trust this property because they change their word and lie easily after signing contract. When I visited the flat they persuade me that flat and carpet will be clean and also all old and disgusting stuff such as very old and full of stain sofa and kitchen stuff will be transferred but unfortunately, when I got the flat, I was shock any thing was not clean and changed even carpet , I paid by own to wash carpet twice. Several times I called them to improve these problems but I had not received any responses or help during 24 months that I lived in flat to provide customer service. I paid for full furnished flat but actually living in unfurnished because all stuff so poor, disgusting and unusable. At the end when I wanted to move clean the flat and one of the staff member came to check every thing after investigating every where he was pleased to see clean flat, unfortunately I trust on his word and not to ask to sign paper to claim his word after 2 days I had got email that asked to reduce 250 pound of my deposit to clean flat.If you found your dream flat or any property which were under cover Alba residential, I would never recommend this agency to you.
What agent could do to change your mind?
NEVER EVER EVEN I COULD NOT FIND ANY SHELTER TO LIVE UNDER