GB Property Management and Lettings
Tavistock, PL19
4.7/5, 91 reviews
91% recommended
92% lettings valuation accuracy
95% lettings fee satisfaction



Property Features

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“Top quality agents in Tavistock...”

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Feb 15,2021
Minithumbup
Glenda
By: 'Sally W'
Feb 15,2021
0 people found
this helpful
Glenda and Nancy have a huge wealth of knowledge and experience of Lettings & Property Management in the Tavistock area. They found an ideal tenant for me and I totally trust them to faultlessly manage my property while I live several hours drive away. They offer what feels like a very personal service and are always happy to talk through requirements or issues. I would highly recommend their services to anyone looking to rent out a property in or around Tavistock.
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Opening Hours
Address

GB Property Management and Lettings
16a Plymouth Road
Tavistock
Devon
PL19 8AY
01822 615951

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 92% 95% £325 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
35 0 43 7 0 0 0 0 5 1
Areas covered
  • PL19
  • PL20
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Lettings DPS
Latest Properties

No Properties

“Very efficient handling and good knowledge of......”

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Mar 07,2024
Minithumbup
Nancy
By: 'Wlliam Andrew Nevin'
Mar 07,2024
0 people found
this helpful
Very efficient handling and good knowledge of all aspects of the letting process. Clear explanations were provided. Excellent advice and suggestions on preparing and improving the property for letting. The agent communicated very well, and gave a fast response to questions and requested actions....
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By: Miss Nancy Williams
Mar 07, 2024
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Thank you for your review, best wishes Nancy ...

“I have rented a property with GB lettings for......”

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Oct 25,2023
Minithumbup
By: 'Helen Chapman'
Oct 25,2023
0 people found
this helpful
I have rented a property with GB lettings for the last 5 years. I have always found the staff approachable and friendly. Always willing to sort anything out efficiently....
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By: Nancy Williams
Oct 25, 2023
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Thank you for your review, best wishes Nancy ...

“Well supported house move....”

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Oct 24,2023
Minithumbup
Glenda
By: 'JUDITH RAWSON'
Oct 24,2023
0 people found
this helpful
We've been with GB for about two years. We've always found all of the staff to be very helpful. We've recently moved and are still with GB. Their support has been excellent. They couldn't have done more to help us....
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By: Nancy Williams
Oct 25, 2023
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Thank you for your review, best wishes Nancy ...

“We have always found Glenda and staff very ef......”

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May 07,2023
Minithumbdown
Glenda
By: 'CLIVE'
May 07,2023
0 people found
this helpful
We have always found Glenda and staff very efficient and welcoming of our enquiries. Each one of our needs has been dealt with speedily and satisfactorily. We very rarely give endorsements but have no hesitation here....
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Attachments

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By: Miss Nancy Williams
May 09, 2023
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“Greedy liars. Do not use at any costs. They a......”

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May 04,2023
Minithumbdown
By: 'Matthew Kavanagh'
May 04,2023
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this helpful
Greedy liars. Do not use at any costs. They are incompetent from the top down. Rude people that treat good honest people appallingly....
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“Do not use GB Property Management and Letting......”

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May 04,2023
Minithumbdown
Glenda
By: 'Matthew Kavanagh'
May 04,2023
0 people found
this helpful
Do not use GB Property Management and Lettings. Complete unprofessional, greedy and incompetent staff from Glenda Bassett to her daughter Nancy right down to Marcus. Trust me they are awful!...
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By: Miss Nancy Williams
Jun 19, 2023
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Dear Matthew and Nicola, Glenda and I were very disappointed to read your reviews and that you felt so badly let down by us as a company, however we thank you very much for providing the funds from your deposit for the cleaning works which were required and hope that we are all able now to move on from this matter. Wishing you well for the future. Best wishes Nancy Williams ...

“GB lettings are a excellent agent to be with ......”

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Apr 30,2023
Minithumbup
Nancy
By: 'Jayne'
Apr 30,2023
0 people found
this helpful
GB lettings are a excellent agent to be with and very friendly and professional, we always have anything we need doing sorted out quickly and the management of the building is kept to a high standard....
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By: Miss Nancy Williams
May 02, 2023
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Thank you for your review, best wishes Nancy Williams ...

“Glenda, Nancy and the team are always friendl......”

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Apr 30,2023
Minithumbup
Glenda
By: 'Laurie'
Apr 30,2023
0 people found
this helpful
Glenda, Nancy and the team are always friendly and ready to help if needed. I feel they have gone above and beyond to help us when we have experienced a problem. 100% I would recommend these guys to anyone looking to rent a property....
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By: Miss Nancy Williams
May 02, 2023
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Thank you for your review, best wishes Nancy Williams ...

“We cannot praise GB Lettings highly enough! T......”

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Apr 28,2023
Minithumbup
Glenda
By: 'Jacqueline Loveridge'
Apr 28,2023
0 people found
this helpful
We cannot praise GB Lettings highly enough! They are wonderful and go above and beyond to make sure they do all they can to look after us. Thank you so much for everything, we truly appreciate you and all your team. Such a warm, genuine ...
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By: Miss Nancy Williams
May 02, 2023
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Thank you for your review, best wishes Nancy Williams ...

“GB have been managing my property for the pas......”

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Apr 26,2023
Minithumbup
By: 'Simon L'
Apr 26,2023
0 people found
this helpful
GB have been managing my property for the past 6 months. They found me a good tenant within a short period of time and have dealt with any issues arising e.g. minor repairs, swiftly and reasonably. I would definitely recommend them....
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By: Miss Nancy Williams
Apr 27, 2023
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Thank you for your review, best wishes Nancy Williams ...

“Great service and excellent support throughou......”

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Apr 26,2023
Minithumbup
Glenda
By: 'Nigel Cowley'
Apr 26,2023
0 people found
this helpful
Great service and excellent support throughout our tenancy. Prompt response to any queries and work carried out in a timely fashion....
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By: Miss Nancy Williams
Apr 27, 2023
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Thank you for your review, best wishes Nancy Williams ...

“Glenda, Nancy and the team are always happy t......”

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Apr 24,2023
Minithumbup
Glenda
By: 'Adrian Towl'
Apr 24,2023
0 people found
this helpful
Glenda, Nancy and the team are always happy to help, doesn't matter how small or large the issue. There local knowledge is outstanding and a fantastic asset to the town....
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By: Miss Nancy Williams
Apr 24, 2023
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Thank you for the review, Best wishes Nancy Williams ...

“Happy Tenant & Ex-employee...”

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Apr 24,2023
Minithumbup
By: 'Alison'
Apr 24,2023
0 people found
this helpful
Having been an Employee and Tenant with GB properties for many years now (over 20), I have no hesitation in recommending them for an reward which I feel would be greatly deserved. Putting the needs and wishes of Tenants and Landlords first is a priority for ...
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By: Miss Nancy Williams
Apr 24, 2023
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Thank you for your review. Best wishes Nancy Williams ...

“Long term landlord...”

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Apr 24,2023
Minithumbup
By: 'NC'
Apr 24,2023
0 people found
this helpful
GB were our landlords until very recently. We were with them for 17 years and while we had our doubts about being in a rented house, they made it easy. They are a pleasure to deal with. We didn't intend to stay so long and looking ...
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By: Miss Nancy Williams
Apr 24, 2023
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Thank you for your review, best wishes Nancy Williams ...

“Great team, always our go to agents for letti......”

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Apr 23,2023
Minithumbup
Glenda
By: 'Joanne pearce'
Apr 23,2023
0 people found
this helpful
Great team, always our go to agents for letting properties Can’t fault them, they find good tenants and really look after all aspects of the letting process...
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By: Miss Nancy Williams
Apr 24, 2023
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Thank you for your review. Best wishes Nancy Williams ...

“Brilliant team, always helpful and quick to a......”

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Apr 23,2023
Minithumbup
Glenda
By: 'Mark Pearce'
Apr 23,2023
0 people found
this helpful
Brilliant team, always helpful and quick to assist Staff knowledgeable and friendly Really professional in all they do Couldn’t recommend them enough...
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By: Miss Nancy Williams
Apr 24, 2023
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Thank you for your review. Best wishes Nancy Williams ...

“Fantastic management when theres ever been an......”

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Apr 23,2023
Minithumbup
Glenda
By: 'Dominic'
Apr 23,2023
0 people found
this helpful
Fantastic management when theres ever been an issue with anything at the property it’s been sorted without any question, and GB have have been there at the end of the phone at all times, also seeing how not only that they look after there ...
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By: Miss Nancy Williams
Apr 24, 2023
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Thank you for your review. Best wishes Nancy Williams ...

“Great service...”

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Apr 22,2023
Minithumbup
Glenda
By: 'Keith Hall'
Apr 22,2023
0 people found
this helpful
I have been renting out my 2 flats with GB property finding tenants and managing them in the 20 years plus I have had great tenants with no problems...
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By: Miss Nancy Williams
Apr 24, 2023
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Thank you for your review. Best wishes Nancy Williams ...

“Glenda Bassett and team cooperative and respo......”

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Apr 22,2023
Minithumbup
Glenda
By: 'Gail'
Apr 22,2023
0 people found
this helpful
Glenda Bassett and team cooperative and responsive. Was a difficult move initially but have been trying to help and support with all the parties involved....
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By: Miss Nancy Williams
Apr 24, 2023
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Thank you for your review. Best wishes Nancy Williams ...

“Fantastic, fair and thorough family run local......”

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Apr 22,2023
Minithumbup
By: 'Michele'
Apr 22,2023
0 people found
this helpful
Fantastic, fair and thorough family run local business. Used them for years and wouldn’t go anywhere else. They always go above and beyond....
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By: Miss Nancy Williams
Apr 24, 2023
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Thank you for your review. Best wishes Nancy Williams ...

“They go way beyond what officially they are h......”

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Apr 21,2023
Minithumbup
Glenda
By: 'Mrs'
Apr 21,2023
0 people found
this helpful
They go way beyond what officially they are hired to do -and do it so pleasantly, so quickly, so efficiently and correctly. I trust them implicitly. I have been a client of theirs for many years and we have been through some challenging times together (!) ...
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By: Miss Nancy Williams
Apr 24, 2023
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Thank you for your review. Best wishes Nancy Williams ...

“On the ball, polite, efficient and very thoro......”

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Apr 21,2023
Minithumbup
Glenda
By: 'Colette Hooper'
Apr 21,2023
0 people found
this helpful
On the ball, polite, efficient and very thorough. The whole team are highly skilled, and always give the best service possible. Have nothing but praise for GB Property Management and Lettings....
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By: Miss Nancy Williams
Apr 24, 2023
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Thank you for your review. Best wishes Nancy Williams ...

“Very Efficient...”

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Apr 21,2023
Minithumbup
Glenda
By: 'JR'
Apr 21,2023
0 people found
this helpful
Very efficient and easy to deal with. Problems dealt with right away. Dealt with GB for many years with no regrets....
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By: Miss Nancy Williams
Apr 24, 2023
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Thank you for your review. Best wishes Nancy Williams ...

“GB Properties, are the most efficient letting......”

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Apr 20,2023
Minithumbup
By: 'Elizabeth'
Apr 20,2023
0 people found
this helpful
GB Properties, are the most efficient letting agents I have known. Very thorough and quick to sort out problems,of all kinds.Kind and friendly,especially being a family business. I am very grateful that many friends recommended GB property's to me.Renting a lovely ...
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By: Miss Nancy Williams
Apr 21, 2023
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Thank you for your review, best wishes Nancy Williams ...

“Excellent friendly local service...”

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Apr 20,2023
Minithumbup
Nicola
By: 'Lesley'
Apr 20,2023
0 people found
this helpful
I have used GB Lettings Agency as a landlord for over 5 years. Their service has always been excellent throughout from initial advice, search for suitable tenants, procedures regarding paperwork and finances to care and maintenance for the property. The staff are friendly and helpful and ...
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By: Miss Nancy Williams
Apr 21, 2023
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Thank you for your review, best wishes Nancy Williams ...

“Excellent...”

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Mar 15,2023
Minithumbup
Nancy
By: 'Margaret'
Mar 15,2023
0 people found
this helpful
Excellent letting agent, prompt efficient action when necessary, so helpful and really the best in their field. Found the perfect home for me....
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“I just want to say how incredible this compa......”

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Dec 09,2022
Minithumbup
Marcus
By: 'Pitman'
Dec 09,2022
0 people found
this helpful
I just want to say how incredible this company is.I would like to also like to point out how professional Marcus has been.The whole process of moving house is difficult and stressful but Marcus has made this process totally stress free. Thank you ...
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By: Nancy Williams
Dec 12, 2022
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Thank you for your review Best wsihes Nancy Williams ...

“Excellent service, the whole letting process ......”

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Nov 11,2022
Minithumbup
Nancy
By: 'Rebecca'
Nov 11,2022
0 people found
this helpful
Excellent service, the whole letting process ran very smoothly and any queries are dealt with quickly and efficiently. Very happy with everything....
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By: Miss Nancy Williams
Nov 14, 2022
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Thank you for your review, Best wishes Nancy ...

“Excellent Service...”

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Nov 04,2022
Minithumbup
Nancy
By: 'Ian'
Nov 04,2022
1 people found
this helpful
Quickly found me suitable tenants, gently walked me through everything I needed to do as a landlord, arranged a thorough inspection & inventory of the property, prepared the lease, and all for a very reasonable fee. What more could a landlord ask for? Would definitely recommend....
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By: Miss Williams
Nov 07, 2022
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Many thanks for your review, Best wishes Nancy ...

“My husband and I moved down to Tavistock in 2......”

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Nov 04,2022
Minithumbdown
Glenda
By: 'Gena'
Nov 04,2022
0 people found
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My husband and I moved down to Tavistock in 2017 before we moved we signed up with GB lettings and we haven’t looked back since 😊with have been with them little over 5 years and Glenda and her team have been amazing throughout. We have moved ...
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By: Miss Williams
Nov 07, 2022
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Many thanks for your review, best wishes Nancy ...

Vendor Fees

No fees set.

Landlord Fees

COMPREHENSIVE FULL PROPERTY MANAGEMENTManagement Fee 15% Inc of VAT (£650.00pcm rental - fee equals £97.50 Inc of VAT)Plus Letting fee of 2 weeks rental (£650.00pcm rental - fee equals £360.00 Inc VAT) with a minimu

Tenant Fees

Relevant letting fees and tenant protection informationAs well as paying the rent, you may also be required to make the following permitted payments Permitted paymentsBefore the tenancy starts (payable to GB Property Management & Lettings 'The
Last updated at 03/01/2023, 2:14 PM by Nancy Williams
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we
need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the
timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able
to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it,
enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your
file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent
to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to
take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on
the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter,
including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before
being submitted for an independent review.
Last updated at 1:14 PM 03/01/2023 by Nancy Williams

Awards won by GB Property Management and Lettings, Tavistock PL19 8AY



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