Property Liaisons
Wapping, London, E1W
4/5, 46 reviews
74% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
79% lettings fee satisfaction



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“Great experience...”

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Jan 31,2021
Minithumbup
Justin
By: 'EK'
Jan 31,2021
1 people found
this helpful
Justin is super professional, always available to help, listen and provide advice, we were very happy to work with him!
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Opening Hours
Address

Property Liaisons
1 Wapping Wall
Wapping,London
Greater London
E1W 3ST
020 7680 0222

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £334,000 £570,000
Lettings 100% 79% £550 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 21 9 4 0 3 1 0 2
Areas covered
  • E1W
  • E2
  • E14
  • E3
  • SE1
  • E1
  • SE16
  • SE8
  • SE10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS TDS
Latest Properties

No Properties

“Property liaisons run by Lisa Goobey PROBLEMS!!...”

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Mar 02,2024
Minithumbdown
Lisa
By: 'Peter'
Mar 02,2024
0 people found
this helpful

Property liaisons run by Lisa is facing some serious financial difficulties or there is other things that are not in order, depts, poor management or short of staff. We have worked with this company from 2017 and it has been a good working relationships, till ...
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By: Peter Bauman
Apr 10, 2024
Lisa, I have Strong proof that what you say is not true as everyone would agree that 100 days is more than enough to check accounts and make payments of such small amounts unless there are some financial problems. And this is a strong argument!

Although I sent 10+ invoice reminders, and 10+ emails to you plus 5+ phone calls you were never in the office or reachable and ignored all communication only when all your office was involved did you respond but it was not necessary, but there was no way to get any response to you.

Checking accounts does not require 20 reminders and 5 phone calls unless it's a deliberate strategy of delaying or avoiding the payments for reasons unknown to me. And this is when I left this review that truly represents my beliefs about you and your company.

But without any judgment, I asked do you needed any help and are you facing any challenges like critical illness or loss that would explain your actions and hiding... To what I got replay that all is good and finances are in check but again payment was not made but why?

This leads me to the question of whether am I being deliberately lied to even though I offered a repayment plan and tried to understand you on a personal level shared my story and opened up about my struggles to encourage you to open up as well and to be more patient with you.

I do stand for my words and have proof of all of the statements here and can provide screenshots to everyone interested in this matter [email protected]

You also would agree, if this would be a behaviour of one of your staff that would be a poor performance or they would be hiding something. But no one of course in your team can say the truth about your work as it directly would affect their careers, and I just wanted to be transparent here without the reviews and other people's involvement you just ignore it. But this should not be that accounts managers reply to emails only after 100 days when they get bad reviews, the review is just a reflection of the performance.

You highlighted that you had made some random payment of £96 without any reference at an earlier date (This was not requested by us) and also had no reference to any invoice or job done by us, but when I allocated the payment thanks to your note, I asked immediately if you wanted me to deduct it from the outstanding invoices that have now been sent for work provided or once the debt is paid or to refund, I heard no response from you or your team to this question. You only mentioned something about charging interest on this amount and solicitors. I am not sure if are you trying to make some money out of not paying for invoices and making mistakes here, I would assume that doing property sales and letting is a more profitable business than dealing with this but if the business is not going well this my be a way to get some money. But you don't have to be defensive just settle the payments as Manute people do to me and all the readers this is just showing the incompetence of your work.

Whiles I am standing up for my rights to be paid for our work and am also happy to refund you the £96 once you settle this matter now with Dept Collectors (Nightfox) who are now dealing with this case.

And to highlight your comment here, it is a bit misleading to the readers as you have already 2 County Court Judgments on your company PROPERTY LIAISONS OF LONDON LIMITED Reg No 02795127 anyone who looks up your company account and its credit reports will see this, but to make it easier I have attached screenshot here as well as you say that you have nothing to hide so I am sure you don't mind me to be transparent here "I am sure you will not receive any emails from any other parties stating that we owe any money as all our suppliers are paid"


Although we have not heard complaints from you about the work quality I understand also why you have selected a company that provides cheaper service. It's entirely your choice to use cheaper services where the need arrises. However, I strongly disagree with your assumption that service providers do not have to be paid on time. The same as the other 2 companies that have proceeded to county court.

Lisa as mentioned before I stand for what I say and I have proof of everything I am ready to also be introduced to your proof at the court as clearly this amount for you is a big amount, your actions are disrespectful to me and also the way you have treated me is humiliating to make me chase for money for work that we have provided it feels to me like I have to beg you for payment and you can do whatever you want. And because of you, I have wasted so much of my time and emotional energy that it has also affected my personal life.

Lisa the truth is that you keep misleading people and although everyone understands that you haven't performed and haven't done work well you have never acknowledged this nor made any effort to resolve this or apologise, although I have on the other hand did all that was in my power I waited, emailed, called and even apologise of not noticing your payment done by mistake, what ever is needed just to get this resolved but what did you do all this time?

While your head was in the sand and now trying to find ways out of it, the only way is to face it and by hiding the truth does not go away or change it just grows till accumulates debt even larger. Making and invoice payment is so a simple task this would be and easy transaction we do the work you pay for work but now all this…
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By: lisa Goobey
Apr 10, 2024
This review is totally untrue and Property Liaisons are not in financial difficulty. The two invoices in question are dated November 23 and December 23 and it was not until we withheld payment you admitted that you were holding a credit balance on our account from August 23 which you had not credited to our account or returned to us. This was most disappointing as by your own admission we had a very good working relationship with you since 2017. We do not use your services at Space Photos as much now as we have done in the past due to the level of service and much lower costs elsewhere – I suspect this may be what you are most upset about. The amount which is outstanding is £206.40 and I confirm this is in dispute. We are entitled to dispute an invoice; this does not mean we are going bankrupt or are in difficulty. I am sure you will not receive any emails from any other parties stating that we owe any money as all our suppliers are paid on time as long as they act in an honest and professional manner, as do we. I have read the many emails you have sent to myself and all my staff and whilst I sympathise with you, I am not sure sharing your personal struggles and problems is appropriate nor your personal attacks on me as an individual. I have a very strong team and we have worked together for many years and luckily for me they can see through your strange messages. If anyone is concerned about this review, please contact me via email [email protected]
I will not be placing reviews on the way you operate your company as I personally do not believe in the principles of leaving bad reviews just because I feel disgruntled. In my opinion reviews should only be used when you genuinely feel the wider public should be notified about a company’s service level (good or bad) and not to try to deliberately cause them financial difficulties.

“5 stars experience with Liaisons...”

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May 30,2022
Minithumbup
Marco
By: 'Teresa'
May 30,2022
1 people found
this helpful
I've had the best experience with Property Liaisons, and I highly recommend the company and team, to anyone looking for an apartment in London. Marco in particular, was very attentive, clear on all communications, professional, and extremely helpful and responsive throughout. Patricia was also super ...
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“Professionality close to 0.After a month I s......”

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Nov 01,2021
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By: 'Nicoló'
Nov 01,2021
0 people found
this helpful
Professionality close to 0. After a month I still don't have my deposit. You can call or send emails, you will be lucky if someone answers or replies. They will abandon you as soon as you get into the property....
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“Long search has finally ended. Property Liaisons lucky to have Justin...”

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Oct 13,2021
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Justin
By: 'FAZI CAYMAZ'
Oct 13,2021
0 people found
this helpful
Justin has assisted me to view flats back in September/October last year. He continued his support by sending me properties available according to my need until today. I appreciate his dedication to help. He needs good praising from Property Liaisons. I am very pleased ...
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“Great experience...”

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Jan 31,2021
Minithumbup
Justin
By: 'EK'
Jan 31,2021
1 people found
this helpful
Justin is super professional, always available to help, listen and provide advice, we were very happy to work with him!...
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“Terrible Service Once You Rent From Them...”

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Jan 29,2021
Minithumbdown
Lisa
By: 'Eser'
Jan 29,2021
1 people found
this helpful
I've lived in a property that is managed by them for the last two years. They provide great service till they get you into the property then after that the service goes down hill drastically. They are very unresponsive, I've chased them 4-5 times just ...
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Was this helpful? Yes
By: lisa Goobey
Jan 29, 2021
I am really sorry that you felt compelled to write this review. I know you are upset that the Landlord did not agree to reduce your rental and I understand that your brother who was your co tenant has returned to your home country due to the pandemic and you are now at the property alone. I have today checked with our contractors in respect of the repair you reported and they have advised me that they attended yesterday and you were happy with them to return to complete another day . I am aware that you will be vacating in April and are concerned about viewing and of course we will respect that. If you have any other issues please do not hesitate to email me.

“Extremely helpful throughout the rental process!...”

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Aug 01,2020
Minithumbup
Lisa
By: 'Maroulla'
Aug 01,2020
2 people found
this helpful
I needed a last minute rental property (within a weeks notice). I knew this would be unlikely to get. I emailed multiple letting agents and this one was the only one that got back to me straight away. Lisa, who I dealt with mainly, was ...
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“I have just bought a property in Wapping, Lon......”

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Dec 10,2019
Minithumbup
Justin
By: 'Daniel'
Dec 10,2019
1 people found
this helpful
I have just bought a property in Wapping, London UK The state agent Property Liaisons was extremely helpful and they help me all the way during the process. Not only concerning formalities and technical details but also they were extremely friendly and solicitous with my ...
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“Excellent professional and timely services. V......”

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Jul 19,2019
Minithumbup
Justin
By: 'Kostadin'
Jul 19,2019
4 people found
this helpful
Excellent professional and timely services. Very client - friendly and efficient. Great value-for-money. I am using their services for several years now and will continue doing so....
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“We recently bought a flat in Wapping through Property Liasons...”

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Jul 07,2019
Minithumbup
Justin
By: 'Steve'
Jul 07,2019
4 people found
this helpful
We recently bought a flat in Wapping through Justin & PL. The whole experience was great, Justin was very responsive (we called him a LOT) and helpful throughout. He provided advice on the process and was great in mediating between ourselves and the seller. He made ...
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“Justin provided an outstanding service and se......”

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Jul 01,2019
Minithumbup
Justin
By: 'CARMEL'
Jul 01,2019
4 people found
this helpful
Justin provided an outstanding service and secured the sale of my property in Wapping at a good price in a difficult economic climate. He was communicative, proactive and professional throughout the sales process and mediated effectively and fairly between myself and the buyers at all ...
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“Best estate agent ever encountered...”

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Mar 05,2019
Minithumbup
By: 'Mary'
Mar 05,2019
5 people found
this helpful
Justin Pearson went more than the extra mile at all times and was always pleasant and courteous. He advised on and facilitated repairs and improvements which enabled the sale of a really difficult property. Thank you...
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“A friendly and hands on service...”

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Nov 20,2018
Minithumbup
Marco
By: 'G'
Nov 20,2018
5 people found
this helpful
Marco and Kiernan were just great from the get go They company seems to have a hand on approach once you show an interest in a property I got regular calls and emails on what was needed It was just a great all round service...
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“Thank you...”

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Nov 19,2018
Minithumbup
Marco
By: 'JPW'
Nov 19,2018
4 people found
this helpful
Excellent service from Marco and colleagues at Property Liaisons. Needing a quick turn-around between tenants and works to be done, we found Marco to be a great help....
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Comment on agent fees
Fair.
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“Best agent in Wapping!...”

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Oct 31,2018
Minithumbup
Marco
By: 'Raf'
Oct 31,2018
5 people found
this helpful
Marco provided me and my wife with an excellent service since day 1! Always keen to listen and very helpful. Property Liaisons are lucky to have him!...
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“+ Letting and Selling good experience +...”

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Oct 23,2018
Minithumbup
Justin
By: 'Clo'
Oct 23,2018
6 people found
this helpful
Property Liaisons found very good tenants for my apartment and looked after the letting so well that I harldy remember having to get involved. Then the time to sell my property came, I was counting on them to make it happen as smoothly as possible, ...
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“100% recommended...”

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Oct 22,2018
Minithumbup
Marco
By: 'Maria'
Oct 22,2018
6 people found
this helpful
Marco is the best agent I have known, he was so focused in our target and although we faced the usual London problems, he managed everything and found us the place we wanted. He helped us with all the documentation and gave us feedback about ...
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“Excellent...”

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Oct 18,2018
Minithumbup
Marco
By: 'Will'
Oct 18,2018
5 people found
this helpful
Marco is a very kind person who was always willing to help us with the entire procedure for renting the apartment. The answer to our questions was always timely and quick....
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“Good feelings...”

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Oct 10,2018
Minithumbup
By: 'Blanca'
Oct 10,2018
6 people found
this helpful
Marco has been really helpful during our little trip searching a house. He has empathize with us and has been very kind and patient within all the process. Hope him the best!...
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“House visiting...”

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Oct 10,2018
Minithumbup
Marco
By: 'bob'
Oct 10,2018
1 people found
this helpful
Marco was a very friendy and welcoming person when viewing the house. Made creal explanations and was opened to answer every questions, as well as very quick when it came to phone calls answers...
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Comment on agent fees
too much
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“Thank you very much!...”

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Jun 16,2018
Minithumbup
Patricia
By: 'Lion'
Jun 16,2018
7 people found
this helpful
Julia and I would like to thank Patricia for all her hard work in managing our property over the last 3 years. The tenancy was not without its challenges at times but Patricia kept us fully informed and always resolved issues in a timely manner. She ...
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Comment on agent fees
I thought the fees were good value for money and generally in balance with local rates
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“Extremely efficient and professional service. Up to date with knowledge of the local property market....”

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Jun 04,2018
Minithumbup
Marco
By: 'Jane'
Jun 04,2018
7 people found
this helpful
Property liaisons have provided a solid and reliable service finding tenants to suit my property. I would strongly recommend their team of staff who are always helpful and efficient as well as friendly and very customer focused. I would have no hesitation in recommending them ...
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“5 stars for Marco...”

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May 28,2018
Minithumbup
Marco
By: 'French'
May 28,2018
7 people found
this helpful
Marco has been of great help and guidance through all the process of negociation and referencing. He made sure everything went smoothly, I recommend Marco in your research for property....
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Comment on agent fees
Good
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“*no remorse...”

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Apr 26,2018
Minithumbdown
By: 'avivalasvegas'
Apr 26,2018
2 people found
this helpful
We successfully had our offer accepted on a Free Trade Wharf unit listed by Property Liaisons, 5 months after our initial viewing. We were surprised to learn later that the unit had only one assigned large parking bay despite being marketed as having two, but we ...
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“Terrible service and rude and unprofessional staff. My honest advise ......”

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Feb 19,2018
Minithumbdown
Lisa
By: 'Please'
Feb 19,2018
3 people found
this helpful
Terrible service and rude and unprofessional staff. My honest advise is STAY AWAY from this agency!!! We rented one of their properties for over 2 years. The house itself was very nice (came unfurnished). The agency was managing this fantastic property so poorly that at the ...
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“Justin provided an outstanding service when selling our flat in ......”

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Oct 10,2017
Minithumbup
Justin
By: 'Dr'
Oct 10,2017
2 people found
this helpful
Justin provided an outstanding service when selling our flat in Wapping. His ability in dealing with clients was exceptional and he provided a most professional service. His thorough knowledge of the market, financial aspects of home ownership combined with his excellent people skills smoothed the ...
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“Lauren, who is in charge of management of the property, ......”

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Oct 08,2017
Minithumbdown
By: 'Joo'
Oct 08,2017
3 people found
this helpful
Lauren, who is in charge of management of the property, couldn't be worse. Absolutely horrible. She is super unreliable, untrustworthy and dishonest. I have problem with the intercom and everytime I ring here she says she'll ring the landlady or the person in charge of ...
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“Very satisfied with the services provided. You deal with things ......”

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May 30,2017
Minithumbup
Patricia
By: 'Ilse'
May 30,2017
2 people found
this helpful
Very satisfied with the services provided. You deal with things in a professional, timely and friendly way. Happy to recommend you to others...
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Comment on agent fees
£100 per year is a lot - I believe it'd be more reasonable to charge this per 2 year slot instead of per year
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“Lauren is extremely efficient and responsive! Having lived in many ......”

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May 25,2017
Minithumbup
By: 'Laurie'
May 25,2017
2 people found
this helpful
Lauren is extremely efficient and responsive! Having lived in many places around London, Property Liaisons Wapping is by far the best property manager I have dealt with. Many thanks Laurie...
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“I have been impressed with the friendly and professional way ......”

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May 11,2017
Minithumbup
Marco
By: 'Don'
May 11,2017
6 people found
this helpful
I have been impressed with the friendly and professional way in which both Marco and Patricia handled the rental of my property. From viewings to final details I have found them to be thorough and efficient....
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Comment on agent fees
The fees were competitive
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Vendor Fees

1.5% to 3%

Landlord Fees

10% to 15%

Tenant Fees

No fees set.
Last updated at 14/10/2022, 3:34 PM by Justin Pearson
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:34 PM 14/10/2022 by Justin Pearson

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