We contacted Bill about a property and he took time to talk to us about what we were really looking for which made us realise that we were looking at the wrong property. He did have a property which fit and we loved it . It was just right. He also encouraged us to take our time and think it through and did not pressure us to proceed. We did buy that property and have been very happy with it and would recommend Bill very highly . He also continued to see the sale all the way through dealing with any snags that came about in his usual calm manner !