Saxons Estate Agents
Weston-super-Mare, BS23
1.9/5, 13 reviews
23% recommended



Property Features


“All the staff at this agency are very rude, dont ......”

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Jan 02,2013
Minithumbdown
By: 'saxonsareuseless'
Jan 02,2013
5 people found
this helpful
All the staff at this agency are very rude, dont care if you have a problem with the property or Landlord. In the 7 months I have been renting from them they have not completed a single inspection as they are supposed to do. The landlady lives in the flat above us & lets herself & contractors into the property at any time she feels like without letting us know, when we mentioned this to Saxons they said "if you dont like it move out". The whole of the property is suffering with severe damp problems, at times you can see water running down the walls, Saxons so called expert property inspector said this was due to us drying some washing in the kitchen!!!!! Moving out if the property in a few days but just waiting for them to refuse to give us back our deposit as the whold place needs to be re-decorated as all the paint & wallpaper is falling off the walls due to the damp issues which they are trying to blame on us. All in all Saxons are the biggest bbunch of cowboy agents I have ever came accross and I would never use them again even if they were the only agents operating in my area.
What agent could do to change your mind?
All the staff at this agency are very rude, dont care if you have a problem with the property or Landlord. In the 7 months I have been renting from them they have not completed a single inspection as they are supposed to do. The landlady lives in the flat above us & lets herself & contractors into the property at any time she feels like without letting us know, when we mentioned this to Saxons they said "if you dont like it move out". The whole of the property is suffering with severe damp problems, at times you can see water running down the walls, Saxons so called expert property inspector said this was due to us drying some washing in the kitchen!!!!! Moving out if the property in a few days but just waiting for them to refuse to give us back our deposit as the whold place needs to be re-decorated as all the paint & wallpaper is falling off the walls due to the damp issues which they are trying to blame on us. All in all Saxons are the biggest bbunch of cowboy agents I have ever came accross and I would never use them again even if they were the only agents operating in my area.
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Opening Hours
Address

Saxons Estate Agents
21 Boulevard,
Weston-super-Mare
North Somerset
BS23 1NR
01934 624 400

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 2 0 2 1 3 0 1 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Highly recommend Saxons in Weston....”

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Aug 03,2022
Minithumbup
By: 'Darren'
Aug 03,2022
0 people found
this helpful
Highly recommend Saxons in Weston. Superb communication throughout the process of our sale. And the sales progression team were amazing....
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“Terrible experience. No contact or no respons......”

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Jul 07,2021
Minithumbdown
By: 'Meg'
Jul 07,2021
1 people found
this helpful
Terrible experience. No contact or no response for phones or email. I would never choose them if I would like to sell my house. Avoid!!...
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“We pay in more and more each year and never h......”

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May 26,2021
Minithumbdown
By: 'Max'
May 26,2021
3 people found
this helpful
We pay in more and more each year and never have any money in the account. Getting copies of accounts from them is impossible and when you do, the level of detail is appalling. They are great at lies and helping themselves to the money ...
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“They managed our flats for years. Never had much money ......”

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Mar 03,2021
Minithumbdown
By: 'Dee'
Mar 03,2021
2 people found
this helpful
They managed our flats for years. Never had much money in the account, despite paying loads each month. Had an independent accountant look at it. They'd over charged us. Still trying to get money back. They won't respond, but not giving up. Will go as ...
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By: DCD
Jun 02, 2021
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You should see a lady called Mrs Alison Lees at Glentworth Lettings. Her service is impeccable, they look after 15 of my properties. ...

“Terrible estate agent. Took 18 months to fina......”

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Oct 01,2019
Minithumbdown
By: 'Jana'
Oct 01,2019
2 people found
this helpful
Terrible estate agent. Took 18 months to finally sell my 4 bedroom old Victorian house, by then I lost £ 70000 pound from it's original value as I became desperate to sell it. Had two buyers dropping out because the sales progression team didn't follow up with solicitors and ...
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“Great service all round,very understanding staff....”

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Dec 10,2018
Minithumbup
By: 'Nick'
Dec 10,2018
0 people found
this helpful
Excellent service and very helpful. Staff are very helpful and friendly. Well done keep up the good work.well done....
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“The house was dirty and had fleas in the carpet ......”

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Jul 04,2017
Minithumbdown
By: 'Marta'
Jul 04,2017
0 people found
this helpful
The house was dirty and had fleas in the carpet when we went into the house. Starting the winter a problem with humidity started in the external walls, problem recorded by the council as a problem of the house, not a condensation problem, and a ...
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Comment on agent fees
Too much. Should be forgiven as it is in Scotland to receive fees
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“Shocking! Avoid. Would give zero if i could . Compulsive liars ......”

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Aug 10,2016
Minithumbdown
By: 'Dingbats'
Aug 10,2016
8 people found
this helpful
Shocking! Avoid. Would give zero if i could . Compulsive liars yet bullying and intimidating. Have treated my parents appallingly. Do not use. They lie repeatedly. Rude. Abusive. Do not assist with house but process. Told so many lies I'm surprised their noses haven't broken any ...
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What agent could do to change your mind?
Shocking given bad service.
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Comment on agent fees
Shocking given bad service.
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“We are overseas landlords who require a fully managed service. ......”

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Feb 20,2014
Minithumbup
By: 'STEPH'
Feb 20,2014
0 people found
this helpful
We are overseas landlords who require a fully managed service. We did not want to worry about our property whilst we are away therefore did extensive research before I committed to an agency. I found Saxons to be the most professional, helpful and friendly agency ...
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By: Jeff Stevens
Mar 04, 2014
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Hi Steph Thank you for your comments, I hope everything goes smoothly but if you have any queries please don't hesitate in contacting me Jeff Stevens ...

“Our horrific experience has sadly, only just begun. Our family ......”

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Jun 11,2013
Minithumbdown
By: 'Somerset'
Jun 11,2013
3 people found
this helpful
Our horrific experience has sadly, only just begun. Our family home has been trashed, burgled and the tenants have done a moonlight flit with our final installments of the rent. I now have a lot of paperwork that we believe proves Saxons failed to check ...
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What agent could do to change your mind?
They could never change our minds about using them again. Impossible for them to rebuild the trust that has been damaged. We have no faith in them whatsoever.
Attached Filesnbsp;
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By: Jeff Stevens
Mar 04, 2014
View all comments (1)
We have spoken with the landlords and replied via e-mail with regards to this matter, However I have only just become aware of this review. I would like to point the following points: 1. Saxons offered to instruct our debt collectors to chase the unpaid rent and offered if the landlord wished to assist them in court action against the tenants. It was explained that because the contract is between the tenants and landlord Saxons are unable to take the tenants to court. 2. We had made the la ...

“i am a first time buyer, which is stressful enough. ......”

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Mar 23,2013
Minithumbdown
By: 'kerry'
Mar 23,2013
2 people found
this helpful
i am a first time buyer, which is stressful enough. i had sorted out my mortgage and my deposit, and found a lovely bungalow for sale with saxons estate agents. my offer was accepted and things were moving along nicely. About a week before completion ...
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What agent could do to change your mind?
the agent did not need to view this property again.
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By: Saxons
Aug 08, 2013
View all comments (1)
Dear Kerry, As explained by myself at the time of viewing and at the point that you put you're offer in - the seller has very strict rules regarding the sale of the property. As made clear, one of these was that the property was to remain on the market until exchange of contracts and any accepted offer would have to be advertised online and via the local newspaper (Weston Mercury). We are contractually bound to the seller and part of the terms of their business is that we must not refuse vi ...

“All the staff at this agency are very rude, dont ......”

Share on :
Jan 02,2013
Minithumbdown
By: 'saxonsareuseless'
Jan 02,2013
5 people found
this helpful
All the staff at this agency are very rude, dont care if you have a problem with the property or Landlord. In the 7 months I have been renting from them they have not completed a single inspection as they are supposed to do. The landlady ...
read full review
What agent could do to change your mind?
All the staff at this agency are very rude, dont care if you have a problem with the property or Landlord. In the 7 months I have been renting from them they have not completed a single inspection as they are supposed to do. The landlady lives in the flat above us & lets herself & contractors into the property at any time she feels like without letting us know, when we mentioned this to Saxons they said "if you dont like it move out". The whole of the property is suffering with severe damp problems, at times you can see water running down the walls, Saxons so called expert property inspector said this was due to us drying some washing in the kitchen!!!!! Moving out if the property in a few days but just waiting for them to refuse to give us back our deposit as the whold place needs to be re-decorated as all the paint & wallpaper is falling off the walls due to the damp issues which they are trying to blame on us. All in all Saxons are the biggest bbunch of cowboy agents I have ever came accross and I would never use them again even if they were the only agents operating in my area.
Attached Filesnbsp;
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“absolutley terrible experience with this company , found the staff and ......”

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Jun 15,2012
Minithumbdown
By: 'very'
Jun 15,2012
7 people found
this helpful
absolutley terrible experience with this company , found the staff and manager extremely rude and feel they have absolutley no interest in any questions regarding the properties they are letting. it took three weeks of chasing them to reply to whether a landlord would allow a ...
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Awards won by Saxons Estate Agents, Weston-super-Mare BS23 1NR



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