Hoskins Johnson
Pontypridd, CF37
2.2/5, 21 reviews
28% recommended
83% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
22% lettings fee satisfaction



Property Features


“Disgusting estate agents we viewed a property......”

Share on :
Jan 26,2021
Minithumbdown
By: 'Zoey'
Jan 26,2021
3 people found
this helpful
Disgusting estate agents we viewed a property last week filled all the forms had a guarantor back up due to me working part time my partner full time, could easily afford the rent and everything, forms all went through agreed we were ok financially for the property, then get a phone call to say the property has been given to someone else, THIS WAS NOT THE CASE I got a friend to email and ask if the property was still for rent as I had a feeling they were lying I have in writing from them it’s still available yet they said we couldn’t have the property as the second person was more “suitable” ?? absolute joke! Do not recommend these liars! Such a shame, never had a bad experience in renting before but this estate agents are LIARS so stay clear, they’ve avoided my emails since I called them out on finding out they lied, I’ve been polite and it’s just disgusting service!
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Hoskins Johnson
22 Market Street
Pontypridd
Gwynedd
CF37 2ST
01443 404093

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 83% 100% £99,950 £247,000
Lettings 0% 22% £475 £795
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 7 5 0 1 1 0 6
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Super Unprofessional...”

Share on :
Apr 20,2023
Minithumbdown
By: 'Callum Evans'
Apr 20,2023
1 people found
this helpful
Asked to put an offer in for a property and they didn't take the offer to the owner because we offered on the same property 2 weeks prior. So Instead of letting us know that they don't think they will accept the offer, they just didn't ...
read full review
Was this helpful? Yes
By: Sam Jones
Jun 17, 2023
View all comments (1)
I myself have had a bad experience with this estate agent recently, they are completely rude when you phone to make enquiries about properties. I was promised a call back to arrange a viewing and heard nothing. Terrible customer service! ...

“Empty promises....”

Share on :
Jan 17,2023
Minithumbdown
By: 'Adrian'
Jan 17,2023
0 people found
this helpful
Was due to view a property today with Hoskins and Johnson after being told to wait a week because today was the only day they were doing viewings . I asked if anyone was to put an offer in if we would still be able to ...
read full review
Was this helpful? Yes

“Absolutely awful letting agency. Wouldn’t go ......”

Share on :
Jun 04,2021
Minithumbdown
Gareth
By: 'Rebekah'
Jun 04,2021
1 people found
this helpful
Absolutely awful letting agency. Wouldn’t go with these even if you paid me. When you try contacting them, it takes ages to get back to you. They change their mind when they want too. And if you ask too many questions, their attitude changes ...
read full review
Was this helpful? Yes

“Will treat you like an inconvenience...”

Share on :
May 14,2021
Minithumbdown
Gareth
By: 'Charlotte'
May 14,2021
0 people found
this helpful
I do not recommend renting from this agency. I had a serious leak and my ceiling collapsed in. Called the emergency numbers no answer, finally after many emails and texts I eventually had to go in person to ask them to do something. Then someone ...
read full review
Was this helpful? Yes

“Disgusting estate agents we viewed a property......”

Share on :
Jan 26,2021
Minithumbdown
By: 'Zoey'
Jan 26,2021
3 people found
this helpful
Disgusting estate agents we viewed a property last week filled all the forms had a guarantor back up due to me working part time my partner full time, could easily afford the rent and everything, forms all went through agreed we were ok financially for ...
read full review
Was this helpful? Yes

“These are the local cowboys. Go to Peter Alan......”

Share on :
Dec 04,2020
Minithumbdown
Gareth
By: 'Robert'
Dec 04,2020
1 people found
this helpful
These are the local cowboys. Go to Peter Alan, far more professional and proactive and moreover honest. Same customer base but vett properly. The most vile individual is Gareth Johnson co owner (blagger) whatever terminology suits best. I've had that many tenants just leave without ...
read full review
Attachments

Review file
Was this helpful? Yes

“Around 7 years ago i rented from these vile p......”

Share on :
Nov 27,2020
Minithumbdown
By: 'Kirsty'
Nov 27,2020
3 people found
this helpful
Around 7 years ago i rented from these vile people I held rent back because they took more fees off me to move out of a property that was not fit to live in damp every wer! I stopped paying them untill they sorted out problems ...
read full review
Was this helpful? Yes

“Rented a house from Hopkins for nearly 3 yrs.......”

Share on :
Aug 30,2019
Minithumbdown
By: 'Rona'
Aug 30,2019
3 people found
this helpful
Rented a house from Hopkins for nearly 3 yrs. We were good tenants paid our rent on time and Wen we left the house we left it in good condition in fact we painted bits that needed painting, was spotless. Obviously Wen you live somewhere accidents ...
read full review
Was this helpful? Yes

“Excellent Highly Recommend...”

Share on :
Jun 07,2019
Minithumbup
Kayleigh
By: 'Gemma'
Jun 07,2019
0 people found
this helpful
As a first time buyer Kayleigh took the time and effort to tailor a property for our needs. She is kind, patient, caring and extremely approachable and friendly. She goes above and beyond to assist you and myself and my partner have completed this process ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Incredibly rude...”

Share on :
Jan 17,2019
Minithumbdown
By: 'InferiorAnterior'
Jan 17,2019
0 people found
this helpful
Received quotes on prices for valuations of our homes and made no agreement to even initially agree anything with them as we, as many sellers do, were having valuations from multiple agencies. Phoned them to inform them we were going with another Agent and was ...
read full review
Was this helpful? Yes

“Fantastic Service...”

Share on :
Nov 22,2018
Minithumbup
Kayleigh
By: 'Rhiannon'
Nov 22,2018
0 people found
this helpful
Would highly recommend Hoskins Johnson. They were fantastic when dealing with my sale. I switched agents after having poor service with a previous provider and had an offer within a week. Regular reviews were provided throughout the whole process, which made a big difference to ...
read full review
Comment on agent fees
in line with market rates
Was this helpful? Yes

“Excellent professional service...”

Share on :
Nov 07,2018
Minithumbup
By: 'Recommend'
Nov 07,2018
0 people found
this helpful
We have recently sold and purchased within 7 weeks due to the excellent support from Kayleigh at Hoskins Johnson. I have no issues recommending them to anyone wanting a good estate agent....
read full review
Comment on agent fees
Fees were excellent
Was this helpful? Yes

“Excellent service...”

Share on :
Aug 24,2018
Minithumbup
By: 'Osborne'
Aug 24,2018
0 people found
this helpful
Having been my preferred letting agent for over 6 years, I instructed Hoskins Johnson to sell my house in Pontypridd. I received an offer within a few weeks and the service from start to finish was excellent. Even though it was a difficult and lengthy procedure ...
read full review
Was this helpful? Yes

“Excellent and Friendly Service...”

Share on :
Aug 21,2018
Minithumbup
By: 'J'
Aug 21,2018
0 people found
this helpful
More than pleased with the excellent service from all the staff as Hoskins Johnson. From the photographs and marketing information my cottage was sold enabling me to move to Cardiff within three weeks. The after service care was professional, friendly and efficient. Pontypridd is lucky ...
read full review
Was this helpful? Yes

“Professional and efficient service. We were selling my late Mothers ......”

Share on :
Feb 02,2018
Minithumbup
By: 'Sarah'
Feb 02,2018
0 people found
this helpful
Professional and efficient service. We were selling my late Mothers home which was an emotional time. The end to end process was carried out respectfully and sympathetically. Excellent customer service and a quick sale achieved. Many thanks to Ian Rees and colleagues....
read full review
Comment on agent fees
One of the most reasonable in the area
Was this helpful? Yes

“agree with previous review regarding FEES have paid above the ......”

Share on :
Mar 01,2017
Minithumbdown
Gareth
By: 'dragon'
Mar 01,2017
1 people found
this helpful
agree with previous review regarding FEES have paid above the norm foradmin fees and am not aware of usage of monies so intend asking for breakdown as I asked for updated tenancy agreement because haven't been issued one since signing original contract, was asked for £50 ...
read full review
Comment on agent fees
the fee was £240 which I queried as being excessive as other agents in the area were charging £100. I was told it was because the£240 was a one off payment covering all future administration, this has since been denied by the agent.
Was this helpful? Yes

“Nothing but bad reviews to give for this agent. I ......”

Share on :
Apr 24,2016
Minithumbdown
By: 'Welshlady'
Apr 24,2016
4 people found
this helpful
Nothing but bad reviews to give for this agent. I have been a tenant for just over a year and have had nothing but harassment and problems from this company. I am currently searching for a new property..though from reading other reviews (and by ...
read full review
What agent could do to change your mind?
Much higher than other competitors, makes ridiculous credit checks and asks for guarantors bank statements and mortgage details..never in my life have i heard of another agent doing this...ive rented for the last 8 years.
Attached Filesnbsp;
Comment on agent fees
Much higher than other competitors, makes ridiculous credit checks and asks for guarantors bank statements and mortgage details..never in my life have i heard of another agent doing this...ive rented for the last 8 years.
Was this helpful? Yes

“From day one with these agents, the service was poor. ......”

Share on :
Jan 13,2015
Minithumbdown
Gareth
By: 'Lilywhite123'
Jan 13,2015
12 people found
this helpful
From day one with these agents, the service was poor. We were asked to come up with large sums of money for deposits and agency fees, to which we weren't given a respective move-in date. Both my partner and I had jobs that even on ...
read full review
What agent could do to change your mind?
-When the house was beyond repair and harmful to health with severe damp, we asked to find another property with the company, they obliged but only offered us one which still had occupants in it and when we went to view it, it took us all of 5 minutes, as the house was filthy and covered in mould up the walls. I asked Gareth what he thought of the state of the property and he shrugged his shoulders and walked into another room. -When we handed our notice in, they were extremely rude to us and did not want to sign a copy to ensure they had received it. Their attitude to existing customers is awful and often try to overpower you when you raise issues with jargon unrelated to the topic.
Attached Filesnbsp;
Comment on agent fees
Heavily overpriced compared to competitors around once we looked into it. We found for the property we were paying approx ‚£75-‚£100 more per month on rent than other competing properties in the area. We have now found a dwelling which is ‚£100 cheaper a month and is the same size with a bigger garden.
Was this helpful? Yes
By: Jessie
Jun 26, 2015
View all comments (1)
Hey Lillywhite, i just wondered how you got off with getting your deposit back? as i am currently trying to get my deposit back aswell from hoskin johnsons and all im getting is threatening phone calls from the owner. ...

“My partner and I purchased a property with Hoskins and ......”

Share on :
Aug 29,2014
Minithumbdown
By: 'Anon'
Aug 29,2014
10 people found
this helpful
My partner and I purchased a property with Hoskins and Johnson. We were first time buyers that received nothing but lies from the start. "Gareth" the so called owner, would phone my partner and I and demand that we put in a higher offer when ...
read full review
Was this helpful? Yes

“This estate/lettings agent was vague about our enquiry to ......”

Share on :
Nov 04,2013
Minithumbdown
By: 'Phil'
Nov 04,2013
8 people found
this helpful
This estate/lettings agent was vague about our enquiry to rent a property from our first telephone call. The staff were totally disinterested in our, or it seemed the property owners needs. After many telephone calls, they said a deposit was made to rent, without ...
read full review
Was this helpful? Yes
By: Welshy
Sep 09, 2015
View all comments (2)
They're exactly the same company. Look at Companies House if you're doubtful ...

“AVOID THESE GUYS,THE OWNER GARETH HAS A MASSIVE ATTITUDE ......”

Share on :
Aug 10,2013
Minithumbdown
By: 'JASON'
Aug 10,2013
12 people found
this helpful
AVOID THESE GUYS,THE OWNER GARETH HAS A MASSIVE ATTITUDE PROBLEM,WHEN YOU RING THEM WITH A PROBLEM HE TALKS TO YOU AS IF YOUR A PIECE OF DIRT ON HIS SHOE AND AS SOON AS YOU START TO HAVE YOUR SAY HE HANGS UP ...
read full review
What agent could do to change your mind?
this agent is not helpful one bit
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Hoskins Johnson, Pontypridd CF37 2ST



Find the Best Agent to
Sell or Rent Your Home