Dec 30,2012
By: 'Peter'
Dec 30,2012
16 people found
this helpful
Based on my experience I would not recommend this agent to anyone.
For anyone who isn\'t aware of how they operate it is somewhat the reverse of a conventional agent. Your property goes on the market at a minimum starting price which buyers are told that must equal or exceed.
We we told that there would be no time-wasters because of this. In fact the reverse happened and offers came in far lower than the original price which they then tried to badger us into accepting.
After valuing our property at around £75,000 they tried to get us to accept offers of £55,000 within a few months of it being put up for sale. Their motives seemed to be to sell the property as soon as they could for the lowest possible price in order to extract their exorbitant fee (around 3 times as much as other agents.) from us. I honestly felt as though they were acting for the benefit of the prospective buyer than us, the sellers.
Was this helpful? Yes
By: Express Customer Care Team
Jan 02, 2013
Dear Peter – Thank you taking the time to write this review. It is always of great concern to us when customers show any dissatisfaction with the service they have received
We are very sorry if you felt misled in any way. Any Estate Agency in the UK can only advise on marketing prices and any offers then realised from that price point. The marketplace then determines true market value in offers received. Of course we want to achieve as much as possible for every client, that is our job. I can personally assure you that we have not misled you with your initial marketing price and we have an obligation to advise you of any offers received. However, you should never have felt pressure to accept any offer. We always operate in our customers best interests. In this difficult climate we are able to offer you a very unique, modern-day approach to selling your home for the best possible price, anywhere in the UK and with much more certainty and speed than your traditional Estate Agent typically offers. It’s always very difficult to comment on specific cases via a forum so can I please encourage you to email the details of your property to: so we can then look into the specifics of this case in more detail. Warm regards The Express Estate Agency.

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Express Estate Agency

Peter House, Oxford Street Manchester
Greater Manchester
M1 5AN

0161 209 3161

Opening hours

Find the Best Agent to
Sell or Rent Your Home