“General slow response from estate managers, s......”
1 Star Review
Jan 20,2021
By:
'Err'
Jan 20,2021
Branch: Cambridge, 2 Hills Road
Services: They manage our estate
Would you recommend?: No
Postcode: CB5
Branch: Cambridge, 2 Hills Road
They manage our estate
Postcode: CB5
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General slow response from estate managers, sometimes no response if they choose to ignore the matter like for example when asking them you want to escalate to upper management, if the estate manager does not respond you are left in the dark as there is no other comms alternative.i have asked in several occasions and for different matters to escalate as concerned for safety matters and it was total radio silence.
Inefficient processes that wate resources and also prioritize offenders interests over safety and security of the community.
Issues do not get promptly addressed as the estate manager rarely visits and unless a landlord lives there the tenants do not report.
They charge an aberrant amount of money for the ver poor job they do in my experience, and the maintenance costs of gardening and cleaning are ridiculous for the service provided.
Seriously dissappointing experience.
2
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