100% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
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2024
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Jan 20,2021
Jan 20,2021
4
people found
this helpful
this helpful
I wanted to share the extremely poor service I received last year from this estate agent. MG did facilitate the sale of my home but the service level was very poor after a sale was agreed. I have bore in mind COVID and staff being furloughed but there is only so many allowances you can make when they charge so much!! The amount charged does not in anyway reflect the service level my buyer and I received. It would take to long to itemise everything that went wrong but suffice as to say neither party will ever use this company again or recommend it. A complaint was made but the response from the company was they felt their service levels were good enough!!. There is a ongoing complaint going through to the Ombudsman.
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Apr 06, 2021
Can you contact me - have experienced the same service - be good to use evidence from each other’s case
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Latest Reviews
20th Jan 2021
reviewed by 'Susan'
27th Aug 2019
reviewed by 'Justin'
Opening Hours
Address
Michael Graham Estate Agents
19 Market Square
Northampton
Northamptonshire
NN1 2DL
01604 61100
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 50% | £430,000 | £430,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Jan 20,2021
Jan 20,2021
4
people found
this helpful
this helpful
I wanted to share the extremely poor service I received last year from this estate agent. MG did facilitate the sale of my home but the service level was very poor after a sale was agreed. I have bore in mind COVID and staff being ...
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read full review
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Apr 06, 2021
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Can you contact me - have experienced the same service - be good to use evidence from each other’s case ...
Aug 27,2019
Aug 27,2019
0
people found
this helpful
this helpful
Delighted with the service.
George at the Northampton Office worked very hard to secure an excellent sale price.
Well done and many thanks...
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read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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