The worst estate agent I\'ve come across to date. Disorganised and not responsive to calls and emails, the only thing they are quick about is collecting money. I moved into a flat that was a mess with rubbish lying everywhere from the previous tenant, obviously not inspected or cleaned!
When I moved out they made a huge deduction on the holding deposit citing cleaning costs, even though the flat was cleaned to a standard 10 x better than when I moved in. I have not seen a receipt of so called \"cleaning\".
Alexander Chase always push the responsibility to the landlord saying it is the land lord\'s responsibility to fix this, fix that, even though this is a fully managed property. I would not use them again, for lettings or sales.