1 Star Review
Jan 14,2021
By:
'JTS'
Jan 14,2021
Branch: Norwich, Swansea House 1a Swansea Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NR2
Branch: Norwich, Swansea House 1a Swansea Road
Lettings (as a Tenant)
Postcode: NR2
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DO NOT USE
During Covid, myself and my housemates were promised a rolling contract on our property once our current contract had ended. Then, days before the contract was due to expire, we were told the rolling option was not available, meaning that we had to alter plans and that it cost us a new housemate who was planning on moving in.
Combine this with months of slow replies, badly written emails, shoddy furniture, electrical faults, leaks, mould, and the fact that our letting agent didn't even have a work phone number we could contact her on (despite having worked from home for almost a year at this point) and this was the last straw.
An awful service run by people who only care about your money.
If you know what's good for you, you will avoid at all costs.
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