Head Office, Whitley Bay, NE26
4.9/5, 2127 reviews
98% recommended
86% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Signature by Mark Small :: Estate Agents in Whitley Bay, Newcastle, Jesmond, Tynemouth, Whickham

“Katie was polite and friendly whilst being pr......”

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Jan 14,2021
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Katie Elcoat
By: 'Hannah'
Jan 14,2021
0 people found
this helpful
Katie was polite and friendly whilst being professional.
She was informative yet easy to communicate with.
Most importantly she was very quick to respond to communication in what can sometimes become an anxious wait for news.
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Latest Reviews

View all Reviews 2127
Featured Review
a
reviewed by 'Mr'
“Due to a change in circumstances at very short notice, I had to suddenly find a new property to purchase.......”
Featured Review
a
reviewed by 'Mark'
“Elle has been very helpful in assisting me to find a new property to let recently. She is quick to ......”
Featured Review
a
reviewed by 'Liza'
“I have just rented a flat through Signature North East. Although slightly unusual to me, most of the process was ......”
Featured Review
a
reviewed by 'DH'
“The level of commitment and effort put into get this sale over the line in such difficult circumstances was out ......”
Featured Review
a
reviewed by 'Chloe'
“What an absolute delight dealing with Signature is. So different to any other letting agent I've ever dealt with. Everyone ......”
19th Jan 2021
reviewed by 'Hughes'
“Good customer service. Great communication through the letting process including managing repairs and any issues that came up during the ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Signature North East
32 Beach Avenue
Whitley Bay
Tyne & Wear
NE26 1EA
0191 2513344

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 86% 98% £21,000 £3,500,000
Lettings 91% 96% £280 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
395 12 765 10 389 8 344 10 185 9
Areas covered
  • NE40
  • NE25
  • NE16
  • NE1
  • NE28
  • NE23
  • NE8
  • DH8
  • NE22
  • NE12
  • NE2
  • NE30
  • NE6
  • NE3
  • NE13
  • NE61
  • NE29
  • NE65
  • NE20
  • SR1
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Signature North East Image 1
Featured Review
a

“Initial Viewing of a Property in West Moor...”

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May 20,2019
Minithumbup
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Kerrie
By: 'Mr'
May 20,2019
3 people found
this helpful
Due to a change in circumstances at very short notice, I had to suddenly find a new property to purchase. I spoke with Kerry who was very polite & courteous regarding the property I was interested in. Kerry took the time to explain all about the ...
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Comment on agent fees
I am purchasing the property no fees payable by myself unable to comment on these.
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Featured Review
a

“Letting enquiry...”

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Jul 31,2018
Minithumbup
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Elle
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Stephen
By: 'Mark'
Jul 31,2018
2 people found
this helpful
Elle has been very helpful in assisting me to find a new property to let recently. She is quick to respond to email enquiries and has kept in touch with me throughout the process. So far I'm very happy with the level of customer service ...
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Comment on agent fees
Fees are similar to most letting agents in the area. I feel that they are affordable but of course I would not complain if they were lower :-)
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Featured Review
a

“I have just rented a flat through Signature North East. ......”

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Dec 14,2017
Minithumbup
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Hannah Donnison
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Richard
By: 'Liza'
Dec 14,2017
2 people found
this helpful
I have just rented a flat through Signature North East. Although slightly unusual to me, most of the process was done though internet and it is indeed that simple, really! I expressed my interest for a viewing on their website on an evening, next day ...
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Comment on agent fees
The fees were not more or less than expected and good value for money considering the professionalism of the company.
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Featured Review
a

“The level of commitment and effort put into get this ......”

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Jan 04,2018
Minithumbup
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Carol
By: 'DH'
Jan 04,2018
2 people found
this helpful
The level of commitment and effort put into get this sale over the line in such difficult circumstances was out of this world; particularly when I know how busy Signature are. Kindness, empathy and reassurance mixed with complete professionalism, efficiency and expertise made this happen. ...
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Featured Review
a

“What an absolute delight dealing with Signature is. So different ......”

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May 05,2017
Minithumbup
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Hannah Donnison
By: 'Chloe'
May 05,2017
3 people found
this helpful
What an absolute delight dealing with Signature is. So different to any other letting agent I've ever dealt with. Everyone was so friendly and really did deliver without me having to chase anything. I rang to make an appointment to view and there was lots ...
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Comment on agent fees
Market standard
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“Efficient...”

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Jan 19,2021
Minithumbup
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Katie Elcoat
By: 'Helene'
Jan 19,2021
0 people found
this helpful
very efficient service and if the answers weren't available there was always a prompt call back - it was usually quite easy to speak to the same person throughout the process...
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“Great customer service...”

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Jan 19,2021
Minithumbup
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Hannah Donnison
By: 'Clare'
Jan 19,2021
0 people found
this helpful
Very good customer service, especially from Hannah. I felt she understood us & is on the side of the tenants as well as the landlords. Very effective communication & quick response....
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“Good customer service. Great communication t......”

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Jan 19,2021
Minithumbup
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Hannah Donnison
By: 'Hughes'
Jan 19,2021
0 people found
this helpful
Good customer service. Great communication through the letting process including managing repairs and any issues that came up during the checkout procedure....
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“The best estate agents and support!!...”

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Jan 18,2021
Minithumbup
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Katie Elcoat
By: 'Mark Shiel'
Jan 18,2021
0 people found
this helpful
We had a sale and purchase in progress and had our sale fall through at a late stage. Katie Elcoat stepped in straight away coming up with a plan and options and never once did we feel that we would lose the whole transaction as ...
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“Friendly, helpful and efficient service!Ever......”

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Jan 16,2021
Minithumbup
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Katie Elcoat
By: 'Aisling'
Jan 16,2021
0 people found
this helpful
Friendly, helpful and efficient service! Everyone we dealt with in the team was lovely. Katie was prompt in answering queries and liaising with the seller on our behalf. She made the whole process straightforward for us....
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“Really helpful and would recommend to any cus......”

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Jan 15,2021
Minithumbup
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Hannah Donnison
By: 'Elle'
Jan 15,2021
0 people found
this helpful
Really helpful and would recommend to any customer Always responds to emails very quickly and politely Great communication through emails...
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“Very helpful and professional. Any problems t......”

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Jan 15,2021
Minithumbup
By: 'Andrew Bird'
Jan 15,2021
0 people found
this helpful
Very helpful and professional. Any problems they sorted quickly and all staff great to deal with. Highly recommended to anyone wishing to use their services...
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“Katie was polite and friendly whilst being pr......”

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Jan 14,2021
Minithumbdown
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Katie Elcoat
By: 'Hannah'
Jan 14,2021
0 people found
this helpful
Katie was polite and friendly whilst being professional. She was informative yet easy to communicate with. Most importantly she was very quick to respond to communication in what can sometimes become an anxious wait for news....
read full review
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Was this helpful? Yes

“Katie was extremely personable, friendly and ......”

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Jan 13,2021
Minithumbup
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Katie Elcoat
By: 'Rebecca'
Jan 13,2021
0 people found
this helpful
Katie was extremely personable, friendly and helpful. She got back to me quickly and dealt with all of my enquiries swiftly and efficiently...
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“Katie has been amazing to deal with. She has ......”

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Jan 12,2021
Minithumbup
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Katie Elcoat
By: 'Joanna'
Jan 12,2021
0 people found
this helpful
Katie has been amazing to deal with. She has been extremely supportive during our house sale. Nothing was ever too much hassle....
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“From my initial phone call enquiring about th......”

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Jan 11,2021
Minithumbup
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Sam Walton
By: 'Guy'
Jan 11,2021
0 people found
this helpful
From my initial phone call enquiring about the property to me putting an offer in ,Sam has been professional throughout and has done everything he can to make it as easy and as hassle free as possible ....
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“Friendly service always on ball. Could not a......”

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Jan 09,2021
Minithumbup
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Emily
By: 'Michael terrance'
Jan 09,2021
0 people found
this helpful
Friendly service always on ball. Could not ask for more thank you 🙏 e mail bookings keeps informed Reminders of bookings...
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“I have found Hannah really helpful and friend......”

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Jan 09,2021
Minithumbup
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Hannah Donnison
By: 'DT'
Jan 09,2021
0 people found
this helpful
I have found Hannah really helpful and friendly. Always responding to emails in good time and always happy to help. I wouldn't think twice about recommending Signature North East as the staff, like Hannah, who are representing the company on a daily basis are doing ...
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“Emily was very helpful. We are very impressed......”

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Jan 09,2021
Minithumbup
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Emily
By: 'Abbie'
Jan 09,2021
0 people found
this helpful
Emily was very helpful. We are very impressed with the service given. Thank you Emily for all of your help :)...
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“First class friendly service from everyone we......”

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Jan 08,2021
Minithumbup
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Sam Walton
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Katie Elcoat
By: 'Kay'
Jan 08,2021
0 people found
this helpful
First class friendly service from everyone we dealt with, especially Katie & special thanks to Sam for showing us a prospective rental property...
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“Katie was polite and conducted a protracted n......”

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Jan 08,2021
Minithumbup
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Katie Elcoat
By: 'John'
Jan 08,2021
0 people found
this helpful
Katie was polite and conducted a protracted negotiation, she followed our instructions and presented our case to the buyers as requested and concluded final sale agreement...
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“I would highly recommend signiture...”

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Jan 08,2021
Minithumbup
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Hannah Donnison
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Jess
By: 'LH'
Jan 08,2021
0 people found
this helpful
I would highly recommend signiture, we have always been given a professional and friendly manner with any situation that has arisen Thank you...
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“No matter how hard the problem is, signature ......”

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Jan 08,2021
Minithumbup
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Hannah Donnison
By: 'James'
Jan 08,2021
0 people found
this helpful
No matter how hard the problem is, signature north east will go above and beyond to help us tenants out to resolve it. Amazing customer service and a general happy team to contact....
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“Friendly and motivated...”

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Jan 06,2021
Minithumbup
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Steven
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Emily
By: 'Polly'
Jan 06,2021
0 people found
this helpful
From valuation to bringing the property to market, all the staff at Signature have been wonderful to work with. We're confident they'll continue to be as our property sale progresses....
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“Really pleased with the service I received fr......”

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Jan 04,2021
Minithumbup
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Adam
By: 'Assia'
Jan 04,2021
0 people found
this helpful
Really pleased with the service I received from Signature North East. Adam Gourley was very helpful. He is efficient and prompt with his responses and kept me updated all through out the rental process....
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“Emily and Sam have both been so amazing helpi......”

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Dec 27,2020
Minithumbup
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Emily
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Sam Walton
By: 'Ashlet'
Dec 27,2020
0 people found
this helpful
Emily and Sam have both been so amazing helping me sell my property and buy another! Fantastic customer service, always so helpful!...
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“Great service...”

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Dec 24,2020
Minithumbup
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Katie Elcoat
By: 'Anne'
Dec 24,2020
0 people found
this helpful
Katie is being very helpful during the process of viewing and purchasing a property. She deals with queries promptly, in a cheerful and tolerant manner....
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“Hannah is always happy, friendly and helpful.......”

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Dec 24,2020
Minithumbup
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Hannah Donnison
By: 'BevA'
Dec 24,2020
0 people found
this helpful
Hannah is always happy, friendly and helpful. A real pleasure to work with and has kept us informed whenever needed....
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“Everything eventually came together quickly. ......”

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Dec 24,2020
Minithumbdown
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Emily
By: 'Robert Macdonald'
Dec 24,2020
0 people found
this helpful
Everything eventually came together quickly. After quite some time having very little contact we received a viewing and offer wishing 2 weeks. Having had the property on the market for over a year we had maybe 4 viewings and two of these didn’t bother to show ...
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“Signature have been very professional form th......”

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Dec 23,2020
Minithumbup
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Katie Elcoat
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Steven
By: 'mandy'
Dec 23,2020
0 people found
this helpful
Signature have been very professional form the very beginning. Katie has kept us fully informed all the way. Very quick getting the house on the market and a very quick sale. Highly recommend them to sell your home....
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Last updated at 2:31 PM 06/06/2017 by allAgents

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Branch - Head Office, Whitley Bay, NE26

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