Birchills
Leytonstone, London, E11
4.9/5, 95 reviews
98% recommended
90% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction

“Save yourself!...”

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Jan 08,2021
Minithumbdown
Peter
By: 'Mel'
Jan 08,2021
0 people found
this helpful
Let’s start this with a positive and say “Thank g-d for Saif”, he is the only good thing about this company and the only staff member that has any idea about customer service or even some morality.

AVOID THIS COMPANY LIKE THE PLAGUE, and if you ever have the misfortune of encountering Peter Lawrence run a mile!! The man is compulsive liar and has no idea what he is doing. He also likes to employ staff that have no issue with threatening clients in front of their children, simply asking that we brush it under the carpet.

Fortunately for Birchills we loved the house we were buying more than we hated Birchills. Unfortunately the house we were buying had tenants in that needed to be served notice however rather than take the correct route and ensure the paper work was in place Birchills, and I Quote, “we’re going to see if they just leave”. Upon demanding that this was done legally and that all Paperwork be correctly filed we started to question if said tenants even knew the house had been sold. Upon asking the letting manager if the tenants even knew the house was sold he started to become very threatening in front of my children and for want of a better phrase throwing his toys out of his Pram and storming off. The man has the customer service skills of a nat and genuinely scared my children watching their parents be verbally abused! When discussed in detail with Peter he simply wanted to brush it under the carpet!

Peter at one stage asked me to exchange and complete and again I quote, “take a chance the tenants will leave when they should”. I asked him if he would take this risk with his own children knowing he wouldn’t so how dare he ask me to do the same with mine. And any agent that is by the book would know you do not do this. This gives serious cause for concern over how unethical his approach was.

After finally completing and getting the keys we excitedly went into our new house only to find that what Peter claims to be a spotless home was in fact full of the previous tenants unwanted goods, the gas and electric had been turned off to “save me money” and the tenants left over freezer food had defrosted creating a mouldy and very smelly environment. The agent should have ensured that the house was clean and free from the tenants items as per the legal documentation from solicitors.
Let me make this clear, I am not responsible
for any bills until the date of completion so saving me money is a load of bull, and spotless what the? The agents are clearly have very very low standards. And yes I have gutted it but what I do to my home which I have paid for is none of the agents business and unfortunately as my dealings were with the agent and not the owners then it’s down to them to leave the house in an acceptable standard after the tenants vacated!! You left me with no heating or hot water.

My opinion of Birchills is unfortunately not unique. After speaking with other agents they also share the same opinion. I would also be careful of any solicitors they recommend as they were also as tiresome as the agency.

Thankfully there are a ton of other agents out there, so save yourself and avoid Birchills. For your own mental well being and sanity run!!

Thank god my selling agent and my solicitor were amazing and helped with the process because left to Birchills our move would not have happened.

And now we find that Birchills are using our property clearly displaying our road and door number for marketing purposes. We have not and never will give permission to this company to use our property for their own gain. This is being investigated as we speak.

To add we have also gone back and forth over whether to post this review out of genuine fear over Birchills reaction and repercussions. But we would be doing a disservice to other members of the public if we didn’t give the truth.

And yes I fully anticipate a reply back to this review because Mr Lawrence will want the last word, but consider this, why would we lie. We simply purchased a house via them with no financial gain for us and they actually were not even employed by us. So why the review I hear you ask, simply put, the world needs to know that this is not how business should be done and to avoid this particular one. In a year of #bekind and helping your fellow man, this Moto bypassed Birchills.
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Opening Hours
Address

Birchills
742 High Road
Leytonstone,London
Greater London
E11 3AW
0208 530 7141

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 100% £375,000 £1,010,000
Lettings 100% 97% £900 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
34 0 41 1 9 0 5 1 4 0
Areas covered
  • E11
  • IG10
  • E10
  • IG8
  • E18
  • IG9
  • E4
  • IG7
  • IG4
  • IG8
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

“Professional company...”

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Jan 21,2021
Minithumbup
Peter
By: 'Ellmiller'
Jan 21,2021
1 people found
this helpful
These people really know their business. Great to work with Peter and Adam Efficient, helpful and honest. Will use this company again....
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“Very professional. Great service. Would highl......”

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Jan 20,2021
Minithumbup
By: 'Arbab'
Jan 20,2021
0 people found
this helpful
Very professional. Great service. Would highly recommend. Peter Adam Saif Dev great team. Know their stuff. Have used Birchills for a good few years. For rentals and purchases Have always delivered....
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“HIGHLY RECOMMENDED Outstanding Service...”

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Jan 12,2021
Minithumbup
Saif
Peter
By: 'Timothy Ealing'
Jan 12,2021
0 people found
this helpful
Firstly I would like to say thank you to Peter Lawrence and his team. They have all been extremely helpful with the purchase of my new home. I know many people have doubts about purchasing and selling their properties through private estate agencies but Birchills ...
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“A very fast and effective company .The team at Birchills ......”

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Jan 11,2021
Minithumbup
Peter
Saif
By: 'Anwar'
Jan 11,2021
0 people found
this helpful
A very fast and effective company . The team at Birchills are amazing. I would highly recommend any landlord or vendor to use them if you want a job done properly. Guys keep the hard work up. Your the best . Regards Anwar...
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“Have purchased my first dream house threw thi......”

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Jan 09,2021
Minithumbup
Peter
By: 'Marta'
Jan 09,2021
0 people found
this helpful
Have purchased my first dream house threw this estate agent and it wasn't without problems but Peter Lawrence made sure all went as smoothly as possible. Will definitely use them in a future...
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“Save yourself!...”

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Jan 08,2021
Minithumbdown
Peter
By: 'Mel'
Jan 08,2021
0 people found
this helpful
Let’s start this with a positive and say “Thank g-d for Saif”, he is the only good thing about this company and the only staff member that has any idea about customer service or even some morality. AVOID THIS COMPANY LIKE THE PLAGUE, and ...
read full review
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“Was a beautiful experience! They are a good t......”

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Dec 30,2020
Minithumbup
Saif
By: 'Daniel'
Dec 30,2020
0 people found
this helpful
Was a beautiful experience! They are a good team mate! They are professional and prepared every time to help you! Thank you guys!...
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“Professional, helpful, made my search for a n......”

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Dec 29,2020
Minithumbup
Saif
By: 'Weronika'
Dec 29,2020
0 people found
this helpful
Professional, helpful, made my search for a new home a ride in the sun! Would definitely recommend to anyone looking for new property/agents....
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“Great Service...”

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Dec 09,2020
Minithumbup
Saif
By: 'Lakshminarayana'
Dec 09,2020
0 people found
this helpful
First time i heard of lettings agency name called Birchills. But they have shown me good properties as per my requirements. Saif and Adam are very professional and took care of smooth process. Highly recommended...
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“Great team very good end profesional Saif I r......”

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Nov 21,2020
Minithumbup
Saif
Peter
By: 'Viorel'
Nov 21,2020
0 people found
this helpful
Great team very good end profesional Saif I rent the house in 2 day congratulations for this team I m very happy thenk you very much...
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“I’ve rented my flat from Birchills. I’ve foun......”

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Nov 18,2020
Minithumbup
By: 'Harris'
Nov 18,2020
0 people found
this helpful
I’ve rented my flat from Birchills. I’ve found them very professional. Their service is quick & simple, all my documentation verification references were done online. Unlike many other agents, the pictures of the flat advertised were recent & genuine. I would strongly recommended everyone to ...
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“Great service to deal with the agent quick r......”

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Nov 13,2020
Minithumbup
Saif
By: 'Tomasz'
Nov 13,2020
0 people found
this helpful
Great service to deal with the agent quick response I’m happy to deal with the agent as his very nice were quick thank you...
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“Birchills have been our letting agents for th......”

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Nov 09,2020
Minithumbup
Peter
Saif
By: 'Kane'
Nov 09,2020
0 people found
this helpful
Birchills have been our letting agents for the last 4 years and have been fantastic. So professional and have dealt with any issues quickly. I could always speak with one of the team members on the phone. They respond via email very quickly too. Peter, Adam, ...
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“Birchills for Rent or Buy - EXCELLENT...”

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Oct 26,2020
Minithumbup
Peter
Imam
By: 'Ami-Chigwell'
Oct 26,2020
0 people found
this helpful
We rented our house with Burchills for 4 years and only had a 1 x 1week void period despite 3 tenant changes. So when we decided to sell, we gave them the exclusive remit. Despite the challenging market they persevered and managed to get our asking price, and ...
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“Very professional service...”

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Oct 21,2020
Minithumbup
By: 'Stefan'
Oct 21,2020
0 people found
this helpful
This was a let only instruction to Birchills. The photography they took of the property was of excellent quality. They got a good number of people through the door and I was updated as to when each viewing was taking place and the feedback from ...
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“Saif was very involved in the whole renting p......”

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Aug 14,2020
Minithumbup
Saif
Peter
By: 'Iulia'
Aug 14,2020
0 people found
this helpful
Saif was very involved in the whole renting process and he was very helpful and professional. They are very responsive and easy going. Keep up with the fantastic work....
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“Excellent...”

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Aug 02,2020
Minithumbup
Peter
Saif
By: 'Monique'
Aug 02,2020
0 people found
this helpful
Peter, Adam and Saif were excellent throughout the whole letting process. Thoroughly professional, friendly and they always kept me updated. I highly recommend them....
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“Great service...”

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Jun 22,2020
Minithumbup
Saif
By: 'Kellie'
Jun 22,2020
0 people found
this helpful
The renting process was straightforward, Saif was great - very friendly and helpful. I was able to call and email any questions and they were answered quickly. Very impressive considering that we moved during lockdown....
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“They have nice houses at a good price...”

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May 28,2020
Minithumbup
Saif
By: 'Constantin'
May 28,2020
0 people found
this helpful
They have nice houses at a good price compare to actual market. Saif did a great job during our process of moving to the new house and help us a lot with paperwork....
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“Well done Peter & Saif.Very thorough, dilige......”

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May 16,2020
Minithumbup
Peter
Saif
By: 'Simon'
May 16,2020
0 people found
this helpful
Well done Peter & Saif. Very thorough, diligent with a lovely attitude in the most difficult of times. They always come through .... Proppertunity Limited ......
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“Cannot thank Saif & Peter enough. I have be......”

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May 16,2020
Minithumbup
Saif
By: 'Steven'
May 16,2020
0 people found
this helpful
Cannot thank Saif & Peter enough. I have been letting my property with Birchills for the past 3 years. They have always found me excellent & professional tenants Best agents I have used in the past 20 years....
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“Big Thank you to Birchills......”

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May 09,2020
Minithumbup
Saif
By: 'Naeem'
May 09,2020
0 people found
this helpful
I am thankful to Birchills for their support and finding right property for rent for me. They are very cooperative and they respond very quick . I like to give Special Big Thanks to Saif . He is very helpful to me . Thanks Birchills....
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“Managed Service...”

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May 08,2020
Minithumbup
By: 'Robert'
May 08,2020
0 people found
this helpful
I converted an old factory in Chingford to two one bedroom flats. I needed an agent that could offer me a fully managed letting service as my work is very time consuming and i simply would not have the time to do it myself. In ...
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“Very satisfied. Saif was extremely helpful an......”

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Apr 27,2020
Minithumbup
Saif
By: 'Ikram'
Apr 27,2020
0 people found
this helpful
Very satisfied. Saif was extremely helpful and professional. I would highly recommend Birchills for anyone looking for a new home....
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“I have been renting out my property with Birc......”

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Apr 22,2020
Minithumbup
Peter
By: 'Utku'
Apr 22,2020
0 people found
this helpful
I have been renting out my property with Birchills over a year now. Very professional and courteous staff. Hands on approach every time. Highly recommended....
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“We are very strengthened by your company. Esp......”

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Mar 21,2020
Minithumbup
Peter
Saif
By: 'nadealazari'
Mar 21,2020
0 people found
this helpful
We are very strengthened by your company. Especially with the agents that we've collaborated on, I suggest this company... 👍...
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“Saif was very friendly professional and appre......”

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Mar 14,2020
Minithumbup
Saif
By: 'Andrei'
Mar 14,2020
0 people found
this helpful
Saif was very friendly professional and appreciate your support with your professionalism and time. Good look my best agent. If you want make a good choice try find Saif !...
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“I had a very bad experience with a agency bef......”

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Mar 12,2020
Minithumbup
Saif
By: 'Zakir'
Mar 12,2020
0 people found
this helpful
I had a very bad experience with a agency before so I was bit worried and confused to use the agency service again. But Saif made it up and change my views. I m very happy for the service....
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“Excellent customer service. Very much attenti......”

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Mar 12,2020
Minithumbup
Saif
By: 'Jannat'
Mar 12,2020
0 people found
this helpful
Excellent customer service. Very much attentive staff. They knows what they suppose to do. So we don’t need to hassle for anything at all. Thanks...
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“All the staff are very efficient and helpful.......”

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Mar 12,2020
Minithumbup
Saif
By: 'Ayman'
Mar 12,2020
0 people found
this helpful
All the staff are very efficient and helpful. Specially Saif helped us a lot. He was very responsive for any inquiries we made before we rent the property....
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Staff picture Saif
(34)
Staff picture Peter
(27)
Staff picture Imam
(15)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:30 AM 17/08/2020 by Peter Lawrence

Awards won by Birchills, London E11 3AW


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